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Room type

Deluxe Room

Max Occupancy: 3 guests (up to 2 children, 2 infants)

Business Room

Max Occupancy: 3 guests (up to 2 children, 2 infants)

Executive Room

Max Occupancy: 3 guests (up to 2 children, 2 infants)

Deluxe Room, 1 King Bed

Max Occupancy: 3 guests (up to 2 children, 2 infants)


Get an overview of this hotelLuxury hotel with 3 restaurants and full-service spa


Located in the heart of Medan, this luxury hotel is within 1 mi (2 km) of Medan Mall, Shri Mariaman, and Sun Plaza. Vihara Borobudur and Maimun Palace are also within 2 mi (3 km).

Hotel Features

This hotel features 3 restaurants, a full-service spa, and an outdoor pool. Additionally, a health club, a bar/lounge, and a spa tub are onsite.

Room Amenities

All 287 rooms provide conveniences like sitting areas and coffee makers, plus free wired Internet and flat-screen TVs with satellite channels. Other amenities available to guests include 24-hour room service, minibars, and room service.

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, JW Marriott Hotel Medan features an outdoor pool and a health club. Dining is available at one of the hotel's 3 restaurants. A bar/lounge is on site where guests can unwind with a drink.

Business-related amenities at this 5-star property consist of a business center and meeting rooms. This luxury hotel also offers a spa tub, a sauna, and laundry facilities. Onsite parking is available (surcharge).

  • 24-hour front desk 
  • ATM/banking 
  • Babysitting or childcare 
  • Bar/lounge 
  • Business center 
  • Dry cleaning/laundry service 
  • Full-service spa 
  • Health club 
  • Laundry facilities 
  • Meeting rooms 
  • Number of restaurants - 3 
  • Outdoor pool 
  • Sauna 
  • Shopping on site 
  • Spa tub 
  • Total number of rooms - 287 
  • Valet parking (surcharge) 

Family Friendly Amenities

  • Babysitting or childcare  
  • Cribs/infant beds (complimentary)  
  • Laundry facilities  
  • Outdoor pool  


Available in all rooms: Free wired high-speed Internet


Valet parking (surcharge)

Room Amenities

  • Air conditioning 
  • Coffee/tea maker 
  • Free bottled water 
  • Connecting/adjoining rooms available 
  • Free cribs/infant beds 
  • Daily housekeeping 
  • Desk 
  • Flat-panel TV 
  • Free wired high-speed Internet 
  • Hair dryer 
  • In-room safe 
  • Iron/ironing board 
  • Minibar 
  • Pay movies 
  • Premium bedding 
  • Room service 
  • Room service (24 hours) 
  • Satellite TV service 
  • Separate bedroom 
  • Separate sitting area 

Where to Eat

Marriott Cafe - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Jade Chinese Restaurant - This restaurant specializes in Chinese cuisine and serves lunch and dinner.

Prime Steak House - This steakhouse specializes in American cuisine and serves dinner only.

Marriott Gourmet - This coffee shop serves breakfast, lunch, dinner, and light fare.

24-hour room service is available.

Nearby Things to Do

An outdoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Quan Spa. Services include massages, facials, body wraps, and body scrubs. The spa is equipped with a steam room.

  • Steam room in spa 
  • Manicures and pedicures 
  • Body wraps 
  • Body scrubs 
  • Massages 
  • Facial treatments 


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • In-room accessibility 

Hotel Policies


Check-in time starts at 3 PM


Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 423500 per night.
  • Free cribs (infant beds)!

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.


The charges below are included in your overall room price:
  • Resort fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: IDR 143000 per person (approximately)
  • Self parking fee: IDR 5000 per day
  • Valet parking fee: IDR 30000 per stay
  • Rollaway bed fee: IDR 423500 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

We should mention

A resort fee is included in the total price displayed. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

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