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Get an overview of this hotelFamily-friendly Medellin hotel in El Poblado with full-service spa


This family-friendly Medellin hotel is located in a shopping district, within a 15-minute walk of Oviedo Mall, La Strada Mall, and Santa Fe Mall. Poblado Park and Lleras Park are also within 1 mi (2 km).

Hotel Features

This smoke-free hotel features a full-service spa, a restaurant, and an outdoor pool. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a fitness center, a coffee shop/café, and spa services.

Room Amenities

All 123 rooms boast deep soaking tubs and offer free WiFi and 24-hour room service. Free wired Internet and refrigerators are standard, as are LCD TVs with cable channels.

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Four Points by Sheraton Medellin features an outdoor pool and a fitness center. The hotel offers a restaurant and a coffee shop/café. A complimentary breakfast is offered each morning. High-speed wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a business center and meeting rooms. Event facilities measuring 1937 square feet (180 square meters) include conference space. This family-friendly hotel also offers spa services, laundry facilities, and 24-hour room service. Complimentary self parking is available on site.

Four Points by Sheraton Medellin is a smoke-free property.

  • Business center 
  • Coffee shop or café 
  • Conference space 
  • Conference space size (feet) - 1937 
  • Conference space size (meters) - 180 
  • Fitness facilities 
  • Free breakfast 
  • Free self parking 
  • Free WiFi 
  • Front desk (limited hours) 
  • Full-service spa 
  • Laundry facilities 
  • Luggage storage 
  • Meeting rooms 
  • Number of buildings/towers - 1 
  • Number of floors - 11 
  • Number of meeting rooms - 5 
  • Outdoor pool 
  • Restaurant 
  • Safe-deposit box at front desk 
  • Smoke-free property 
  • Spa services on site 
  • Television in lobby 
  • Total number of rooms - 123 
  • Turkish bath/Hammam 
  • Wedding services 
  • Year Built 1996 

Family Friendly Amenities

  • Cribs/infant beds (complimentary)  
  • Free Wi-Fi  
  • Laundry facilities  
  • Outdoor pool  
  • Refrigerator  


Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi


Free self parking

Room Amenities

  • Air conditioning 
  • Blackout drapes/curtains 
  • Cable TV service 
  • Climate control 
  • Free cribs/infant beds 
  • Daily housekeeping 
  • Deep soaking bathtub 
  • Desk 
  • Dial-up Internet access (surcharge) 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Hair dryer 
  • In-room safe (laptop compatible) 
  • Iron/ironing board 
  • LCD TV 
  • Minibar 
  • Phone 
  • Pillow menu 
  • Private bathroom 
  • Refrigerator 
  • Room service (24 hours) 
  • Turndown service 

Where to Eat

A complimentary buffet breakfast is served each morning between 6 AM and 10:30 AM.

Restaurante Cooks - This restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

24-hour room service is available.

Nearby Things to Do

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 12 years old are not allowed in the swimming pool or health club without adult supervision.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Rituals Spa. Services include massages, facials, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and Turkish bath/hammam.

Children under 12 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

  • Aromatherapy treatments 
  • Hydrotherapy treatments 
  • Body treatments 
  • Facial treatments 
  • Sauna in spa 
  • Massages 
  • Minimum age to access spa is 18 


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible bathroom 
  • Accessible path of travel 
  • In-room accessibility 
  • Accessible parking 

Hotel Policies


Check-in time starts at 3 PM


Check-out time is 3 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children under 12 years old stay free when using existing bedding.
  • Free cribs (infant beds)!

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No rollaway/extra beds available

No pets or service animals allowed


You'll be asked to pay the following charges at the hotel:
  • A 16 percent city/local tax will be charged
  • The national sales tax (16%) is charged upon check-out to citizens of Colombia regardless of length of stay and to foreigners staying 60 consecutive days or more. Foreigners on a tourist visa are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.
The charges below are included in your overall room price:
  • Resort fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

We should mention

If you are traveling with a child your hotel may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. A resort fee is included in the total price displayed. Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property.

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