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Get an overview of this hotel3-star Medellin hotel in El Poblado with free breakfast

Location

Located in El Poblado, this hotel is within a 10-minute walk of Lleras Park and Poblado Park. La Strada Mall and Oviedo Mall are also within 1 mi (2 km).

Hotel Features

A restaurant, a coffee shop/café, and self parking are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a business center, and meeting rooms are onsite.

Room Amenities

All 43 individually decorated rooms feature free WiFi and memory foam beds. Guests will also find cable TV, minibars, and room service.

Hotel Amenities

Hotel Amenities

The hotel offers a restaurant and a coffee shop/café. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and high-speed wireless Internet access is complimentary. Business-related amenities at this 3-star property consist of a business center and meeting rooms. Event facilities measure 538 square feet (50 square meters). For a surcharge, a roundtrip airport shuttle (available on request) is offered to guests. This Medellin hotel also offers tour/ticket assistance, multilingual staff, and gift shops/newsstands. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hotel Acqua Express is a smoke-free property.

  • 24-hour front desk 
  • Airport transportation (surcharge) 
  • Total number of rooms - 43 
  • Number of floors - 7 
  • Business center 
  • Coffee/tea in common areas 
  • Coffee shop or café 
  • Free newspapers in lobby 
  • Free breakfast 
  • Elevator/lift 
  • Express check-in 
  • Gift shops or newsstand 
  • Free WiFi 
  • Tours/ticket assistance 
  • Computer station 
  • Laundry facilities 
  • Meeting rooms 2 
  • Multilingual staff 
  • Parking (limited spaces) 
  • Luggage storage 
  • Restaurant 
  • Safe-deposit box at front desk 
  • Free grocery shopping service 
  • Conference space size (meters) - 50 
  • Year Built 2011 
  • Conference space size (feet) - 538 
  • Self parking (surcharge) 
  • Smoke-free property 
  • Number of buildings/towers - 1 
  • Television in common areas 

Family Friendly Amenities

  • Family Hotel  
  • Free Wi-Fi  
  • Laundry facilities  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge), Parking (limited spaces)

Room Amenities

  • Blackout drapes/curtains 
  • Individually decorated 
  • Air conditioning 
  • Access via exterior corridors 
  • Phone 
  • Free local calls 
  • Minibar 
  • Daily housekeeping 
  • Turndown service 
  • Hair dryer 
  • Rainfall showerhead 
  • Desk 
  • Cable TV service 
  • Free WiFi 
  • In-room safe (laptop compatible) 
  • Room service (limited hours) 
  • Memory foam mattress 
  • Down comforter 
  • Free cribs/infant beds 
  • Rollaway/extra beds (free) 

Where to Eat

A complimentary continental breakfast is served each morning between 6:30 AM and 10:00 AM.

Hotel Acqua Express has a restaurant on site.

A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Breakfast

Start your day with a free continental breakfast, available daily from 6:30 AM to 10:00 AM. You can order up room service during limited hours.

Accessibility

To make requests for specific accessibility needs, complete the "Special or Accessibility Requests" section of "Trip Preferences" when you book your hotel.

  • In-room accessibility 

Hotel Policies

Check-in

Minimum check-in age is 18

Special check-in instructions:

Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Check-out

Check-out time is noon

Payment types

Pets

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No onsite parking is available.

24-hour check-in

No pets or service animals allowed

Noise-free rooms not guaranteed

Fees

You'll be asked to pay the following charges at the hotel:
  • The national sales tax (16%) is charged upon check-out to citizens of Colombia regardless of length of stay and to foreigners staying 60 consecutive days or more. Foreigners on a tourist visa are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.
The charges below are included in your overall room price:
  • Resort fee
The hotel resort fee includes:
  • Breakfast
  • Business center/computer access
  • Internet access
  • Phone calls
  • In-room safe
  • Housekeeping
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Airport shuttle fee: COP 70000 per vehicle (roundtrip)
  • Self parking fee: COP 15000 per night
  • Late check-out fee: COP 60000
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

We should mention

If you are traveling with a child your hotel may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance. This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation. A resort fee is included in the total price displayed. Up to 3 children 10 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast. Only registered guests are allowed in the guestrooms. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation. No pets and no service animals are allowed at this property.


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