Featured Image Lobby Lobby Reception Lobby Sitting Area Lobby Sitting Area Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom In-Room Dining Terrace/Patio Terrace/Patio In-Room Amenity In-Room Amenity Bathroom Bathroom Deep Soaking Bathtub Dining Breakfast Area Restaurant Hallway Hallway Staircase Meeting Facility Meeting Facility Meeting Facility Meeting Facility Meeting Facility Meeting Facility Property Grounds Hotel Front Hotel Front Terrace/Patio Exterior Balcony View
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Get an overview of this hotelFamily-friendly Medellin hotel in El Poblado with free breakfast

Location

This family-friendly Medellin hotel is located in the entertainment district, within a 10-minute walk of Lleras Park and Poblado Park. La Strada Mall and Oviedo Mall are also within 1 mi (2 km).

Hotel Features

Along with a restaurant, this smoke-free hotel has a coffee shop/café and coffee/tea in the lobby. Free full breakfast and free WiFi in public areas are also provided. Additionally, a business center, a meeting room, and laundry facilities are onsite.

Room Amenities

All 43 individually decorated rooms feature free WiFi and memory foam beds. Other amenities available to guests include cable TV, minibars, and room service.

Hotel Amenities

Hotel Amenities

Dining options at the hotel include a restaurant and a coffee shop/café. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and high-speed wireless Internet access is complimentary. This 3-star property offers access to a business center and a meeting room. Event facilities measure 108 square feet (10 square meters). For a surcharge, the property provides a roundtrip airport shuttle (available on request) and a shuttle from the airport to the hotel. This family-friendly hotel also offers gift shops/newsstands, coffee/tea in the lobby, and complimentary newspapers in the lobby.

Hotel Acqua Express is a smoke-free property.

  • 24-hour front desk 
  • Airport transportation - pickup (surcharge) 
  • Airport transportation (surcharge) 
  • Business center 
  • Coffee shop or café 
  • Coffee/tea in lobby 
  • Free grocery shopping service 
  • Free newspapers in lobby 
  • Computer station 
  • Conference space size (feet) - 108 
  • Conference space size (meters) - 10 
  • Elevator/lift 
  • Express check-in 
  • Free breakfast 
  • Free WiFi 
  • Gift shops or newsstand 
  • Laundry facilities 
  • Luggage storage 
  • Number of buildings/towers - 1 
  • Number of floors - 7 
  • One meeting room 
  • Restaurant 
  • Safe-deposit box at front desk 
  • Shopping on site 
  • Smoke-free property 
  • Television in lobby 
  • Total number of rooms - 43 
  • Year Built 2011 
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Family Friendly Amenities

  • Cribs/infant beds (complimentary)  
  • Free Wi-Fi  
  • Laundry facilities  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Room Amenities

  • Access via exterior corridors 
  • Air conditioning 
  • Bathtub or shower 
  • Blackout drapes/curtains 
  • Cable TV service 
  • Free cribs/infant beds 
  • Daily housekeeping 
  • Desk 
  • Down comforter 
  • Free local calls 
  • Free WiFi 
  • Hair dryer 
  • In-room safe (laptop compatible) 
  • Individually decorated 
  • Iron/ironing board (on request) 
  • Memory foam mattress 
  • Minibar 
  • Phone 
  • Private bathroom 
  • Rainfall showerhead 
  • Room service (limited hours) 
  • Turndown service 
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Where to Eat

A complimentary full breakfast is served each morning between 6:30 AM and 10:00 AM.

Hotel Acqua Express has a restaurant serving breakfast, lunch, dinner, and light fare.

A complimentary grocery shopping service is offered and room service (during limited hours) is available.

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Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out time is 1 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child under 10 years old stays free when using existing bedding. Children may not be eligible for complimentary breakfast, if one is offered.
  • Free cribs (infant beds)!

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No onsite parking is available.

No rollaway/extra beds available

No pets or service animals allowed

Noise-free rooms not guaranteed

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Fees

You'll be asked to pay the following charges at the hotel:
  • The national sales tax (16%) is charged upon check-out to citizens of Colombia regardless of length of stay and to foreigners staying 60 consecutive days or more. Foreigners on a tourist visa are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.
The charges below are included in your overall room price:
  • Resort fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

We should mention

If you are traveling with a child your hotel may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation. A resort fee is included in the total price displayed. One child 10 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast, if one is offered. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property.

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