Hotel Du Parc

Photo gallery for Hotel Du Parc

Featured Image
Indoor Spa Tub
Terrace/Patio
Egyptian cotton sheets, premium bedding, down comforters, minibar
Egyptian cotton sheets, premium bedding, down comforters, minibar

Overview of Hotel Du Parc

VIP Access

Hotel Du Parc

4.5 out of 5

4.4/5 Excellent

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Pet friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Calle 9 Nº 41 - 36, Medellin, Antioquia, 50021

Explore the area

  • Popular LocationLleras Park2 min walk
  • Popular LocationPoblado Park2 min walk
  • Popular LocationMonterrey Comercial Mall15 min walk
  • AirportMedellin (MDE-Jose Maria Cordova Intl.)25 min drive

Choose dates to view prices

About this area

El Poblado

Located in Medellin, Hotel Du Parc is in the entertainment district and near the boardwalk. Oviedo Shopping Center and Santafé Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Lleras Park and Poblado Park. Santa Fe Zoological Park and Juan Pablo II Airpark are also worth visiting. Relax and indulge in the area's health/beauty spa, or seek out an adventure with mountain biking, ecotours, and hiking/biking trails nearby.

What's nearby

  • Lleras Park - 2 min walk
  • Poblado Park - 2 min walk
  • The Dancer's Park - 8 min walk
  • La Strada Mall - 12 min walk
  • Monterrey Comercial Mall - 15 min walk

Getting around

  • Poblado Station - 15 min walk
  • Jose Maria Cordova Intl. Airport (MDE) - 25 min drive

Restaurants

  • Desayunadero La 10 — 2 min walk
  • Café Zorba — 2 min walk
  • Nuquí — 2 min walk
  • Sushi To Go — 2 min walk
  • Zaaika indian restaurant $ — 2 min walk

About this property

Hotel Du Parc

Luxury Medellin hotel in Zona Rosa, near Lleras Park
2 restaurants, a full-service spa, and 2 bars/lounges are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a health club, a coffee shop/café, and a snack bar/deli are onsite. All 50 soundproofed rooms feature free WiFi and minibars. Guests can enjoy heated floors, and other standard amenities include kitchens with refrigerators and ovens.
Hotel Du Parc offers 50 air-conditioned accommodations with minibars and espresso makers. These individually decorated and furnished accommodations have separate sitting areas. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. 50-inch Smart televisions come with premium digital channels, pay movies, and Netflix. Accommodations at this 4.5-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers with hydromassage showerheads, bathrobes, slippers, and designer toiletries.

This Medellin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

2 spa tubs are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Energia Terrenal has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 7 years old are not allowed in the spa without adult supervision.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and SGS (3rd party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available
  • Onsite parking options include a garage
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge)

Food and drink

  • Free buffet breakfast available 6:00 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends
  • 2 restaurants and 1 coffee shop/café
  • 2 bars/lounges
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 2 spa tubs
  • Art gallery
  • Designer stores
  • Fitness center
  • Full-service spa
  • Private picnics
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Babysitting/childcare (surcharge)
  • Free cribs/infant beds
  • Full-sized refrigerator
  • Grocery/convenience store
  • Kitchen
  • Laundry facilities
  • Microwave
  • Separate dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • Spanish

Business services

  • Business center
  • Computer station
  • Conference space (1076 square feet)
  • Coworking space
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Thai
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Couples dining
  • Designated smoking areas
  • Renovated entire property - January 2016
  • Romance packages available
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Egyptian cotton sheets
  • Free cribs/infant beds
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 50-inch Smart TV
  • Digital channels
  • Netflix
  • Pay movies
  • Premium channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Espresso maker
  • Free bottled water
  • Kitchen
  • Microwave
  • Minibar
  • Oven
  • Paper towels
  • Refrigerator
  • Stovetop
  • Toaster oven
  • Wet bar

More

  • Chef
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Guidebooks/recommendations
  • Heated floors
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 12:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 70 per pet, per night
Dogs welcome
Food and water bowls are available
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for USD 20.0 per night
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • For stays on or after January 1, 2022, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: USD 25 per vehicle (one way)
  • Pet fee: USD 70 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 7 years old are not allowed in the spa without adult supervision

Property is also known as

Hotel Le Parc Medellin
Le Parc Medellin
Hotel Parc Royal Medellin
Hotel Parc Royal
Parc Royal Medellin
Parc Royal
Hotel Du Parc Hotel
Hotel Du Parc Royal
Hotel Du Parc Medellin
Hotel Du Parc Hotel Medellin

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 517 out of 810 reviews
5 - Excellent 64%
Rating 4 - Good. 192 out of 810 reviews
4 - Good 24%
Rating 3 - Okay. 49 out of 810 reviews
3 - Okay 6%
Rating 2 - Poor. 30 out of 810 reviews
2 - Poor 4%
Rating 1 - Terrible. 22 out of 810 reviews
1 - Terrible 3%

4.7/5

Cleanliness

4.6/5

Staff & service

4.6/5

Amenities

4.4/5

Property conditions & facilities

1/5 Terrible

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I went with my partner to Medellin to spend 15 days in Du Parc. Du Parc front desk employee was very unprofessional and really did nothing to help, we both had our passport document to stay at the hotel but since my partner is a Colombian citizen they denied his entry to the hotel just because he didn't have his celula document, which I find very stupid, we were both on vacation in Medellin from Orlando and we both had government documents, my partner also had official government paperwork saying that he physically didn't have his celula but had gone through all the right channels and had the document sealed with photo ID and they still didn't accept him in the hotel. So I proceeded to my room anyway and the that same front desk employee took us out of the elevator and told my partner he was not welcomed in the hotel, that I could bring anyone else to the hotel except for him, like I had come there to be with someone else, it was pretty insulting. They ended up charging me for the entire 2 week stay and I went and stayed at San Fernandez Hotel which was 100 times better, way better view of the city. WARNING to all, do not stay in this Hotel, they do not care about the guest experience. Funny how San Fernandez Hotel did accept my partners passport and Du Parc front desk employee on the 27 of August evening shift did not wanna accept his government issued documents, SHAME ON DU PARC HOTEL. We were nothing but courteous and kind throughout our checking in process.
Stayed 14 nights in Aug 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of staff was courteous and hugh rooms with kitchen. And, great location as well.
Stayed 5 nights in Aug 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very accommodating. Excellent location. Near everything and safe.
Stayed 3 nights in Sep 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a walking distance and close to many of the Nightlife area. The staff overall was very helpful.
Stayed 7 nights in Aug 2021

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredible, the breakfast was delicious. I can't wait to go back!
Stayed 7 nights in Aug 2021