Ratings based on 77 Verified Reviews

4.1 out of 5
72% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from South Carolina

Convenient Location

Posted Mar 22, 2017
Pros: The Hotel Staff are great, helpful and nice.
Cons: Bathrooms needs a make over. They are very old.
Location: Shopping, great restaurants and tourist site accessible. Very convinient location.
Very accessible to the Medellin City. This place is a Hostal, not is a hotel. Breakfast is very limitid.
5 out of 5
by Frank A

This traveler left a rating score only Posted Jan 16, 2017 on Hotels
5 out of 5
by Alejandro from Atlanta

Will come back.

Posted Jul 29, 2016 on Hotels
Great service, tranquil location.
Comment from Hotel Management
Sep 29, 2016 by General Manager, Hotel Management
Nos Alegra tenerlos en el hotel. Los esperamos pronto. Ruben Dario Arenas L. Gerente
4 out of 5
Recommended
for Everyone
by A verified traveler from CA

Good hotel, but very basic

Posted Jul 29, 2016 on Orbitz
This is a very good hotel, very basic though... The breakfast was cooked at the moment, which was very cool and food was fresh... Pool is very small People are very kind and nice. Room and facilities are basic but just to get a good night of sleep, it is good and not that expensive! Very quiet neighborhood, nightlife is not the main dish there, but for night life (parque lleras) you can call a uber or a taxi cab that it will cost you between 5000 and 10000 pesos, which is about $3-5 dollars. it is located at around 45 minutes from the airport. Had a good experience there. I only stayed for one night but it was nice and clean!
Comment from Hotel Management
Sep 29, 2016 by ., Hotel Management
Nos alegra tenerlos en el Hotel. Los esperamos pronto. Ruben Dario Arenas l. Gerente
5 out of 5
by John

Good hotel

Posted May 15, 2016 on Hotels
Very clean with a personal environment very select area
Comment from Hotel Management
Aug 22, 2016 by General Manager, Hotel Management
Gracias por su comentario, lo esperamos nuevamente.
2 out of 5
by A verified traveler from elma, wa

This is not a 3 star hotel.

Posted Oct 31, 2015
The first room was moldy. The second room was right next to the reception area with all the accompaning noise. The light in the bathroom didn't work and instead of fixing it they brought us a desk lamp to put in the bathroom. No place apart from the bed to work on laptop. Bad experience.
5 out of 5
by Veronica from Miami

Great place, great service

Posted Oct 19, 2015 on Hotels
People working there so nice and kind. Very happy to spend family time in the hotel. Even the neiborhod is quiet at 10 min by car you got a couple of shopping to go out for dinner and get fun ;)
Comment from Hotel Management
Aug 22, 2016 by General Manager, Hotel Management
Gracias por su comentario, lo esperamos nuevamente.
4 out of 5
by Steven from Bird In Hand, Pennsylvania, USA

Excellent management/staff

Posted Sep 12, 2015 on Hotels
The staff were fantastic, most of them speaking English very well. This is a small hotel, with a nice pool that is well kept. The individualized breakfast was small but delicious, especially with the fresh-squeezed orange juice. I prefer the individually cooked breakfast to a buffet as everything was always fresh. The toast could have been more "toasted". Room was clean, but they did put us in a large family room the first night that was in the front, noisy because it is beside the front desk, and very warm in the morning from a.m. sun. No a/c, but fans provided (no ceiling fans). View from our second room was fantastic over the mountains (in the back of the hotel). Again, staff were very helpful in every detail.
Comment from Hotel Management
Sep 29, 2016 by General Manager, Hotel Management
Nos Alegra tenerlos en el Hotel. Los esperamos pronto. Ruben Dario Arenas L. Gerente
1 out of 5
by A verified traveler from mn

A nightmare

Posted Jul 15, 2015
Ants in room ni 24 room service as advertised No restaurant Breakfast uneatable went somewhere else Staff incompetent Manager does not know what he is doing Never again
4 out of 5
Recommended
for Couples
by ENRIQUE POSADA

Good hotel in an excellent city

Posted Jul 7, 2015 on Orbitz
It was a fine stay, with my wife. The hotel is in a nice site, in front of a park, walking around there is a fine experience