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Get an overview of this hotelFamily-friendly Medellin hotel in El Poblado with full-service spa


This family-friendly Medellin hotel is located in the business district, within a 10-minute walk of Santa Fe Mall, Oviedo Mall, and La Strada Mall. Poblado Park and Lleras Park are also within 1 mi (2 km).

Hotel Features

This smoke-free hotel features a full-service spa, a restaurant, and an outdoor pool. Free WiFi in public areas and free valet parking are also provided. Additionally, a health club, a bar/lounge, and a poolside bar are onsite.

Room Amenities

All 134 rooms provide conveniences like refrigerators and coffee makers, plus free WiFi and LCD TVs with cable channels. 24-hour room service, minibars, and free newspapers are among the other amenities available to guests.

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, NH Collection Medellín Royal features an outdoor pool and a health club. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. High-speed wired and wireless Internet access is complimentary.

This 4-star property offers access to a business center, limo/town car service, and meeting rooms. Event facilities measuring 92 square feet (9 square meters) include conference space. This family-friendly hotel also offers a sauna, spa services, and a terrace. For a surcharge, a roundtrip airport shuttle (available on request) is offered to guests. Onsite valet parking is complimentary.

NH Collection Medellín Royal is a smoke-free property.

  • 24-hour front desk 
  • Babysitting or childcare (surcharge) 
  • Airport transportation (surcharge) 
  • Restaurant 
  • Number of floors - 11 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Business center 
  • Free newspapers in lobby 
  • Concierge services 
  • Conference space 
  • Elevator/lift 
  • Express check-in 
  • Express check-out 
  • Full-service spa 
  • Gift shops or newsstand 
  • Hair salon 
  • Health club 
  • Tours/ticket assistance 
  • Total number of rooms - 134 
  • Laundry facilities 
  • Multilingual staff 
  • Free valet parking 
  • Garden 
  • Terrace 
  • Poolside bar 
  • Porter/bellhop 
  • Luggage storage 
  • Safe-deposit box at front desk 
  • Pool sun loungers 
  • Conference space size (feet) - 92 
  • Conference space size (meters) - 9 
  • Smoke-free property 
  • Spa services on site 
  • Outdoor pool 
  • Television in lobby 
  • Wedding services 
  • Dry cleaning/laundry service 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Pool umbrellas 
  • Limo or Town Car service available 
  • Spa treatment room(s) 
  • Meeting rooms 2 
  • Number of meeting rooms - 2 
  • Year Built 2008 
  • Sauna 
  • Number of buildings/towers - 1 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Free Wi-Fi  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • Refrigerator  


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired high-speed Internet


Free valet parking

Room Amenities

  • Pay movies 
  • Air conditioning 
  • Free newspaper 
  • Phone 
  • Free local calls 
  • Refrigerator 
  • Minibar 
  • Coffee/tea maker 
  • Turndown service 
  • Private bathroom 
  • Free toiletries 
  • Hair dryer 
  • In-room safe 
  • Iron/ironing board (on request) 
  • Desk 
  • Cribs/infant beds available 
  • Daily housekeeping 
  • Shower only 
  • Room service (24 hours) 
  • Cable TV service 
  • Free WiFi 
  • LCD TV 

Where to Eat

Buffet breakfasts are available for a surcharge.

Cygnus - This restaurant serves breakfast, lunch, and dinner.

24-hour room service is available.

Nearby Things to Do

Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.

Spa Services

Medellin Royal Spa has massage/treatment rooms. Services include massages, facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open select days.

  • Manicures and pedicures 
  • Aromatherapy treatments 
  • Sauna in spa 
  • Massages 
  • Body treatments 
  • Facial treatments 


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessibility equipment for the deaf 
  • Accessible bathroom 
  • Accessible path of travel 
  • Braille or raised signage 
  • Accessible parking 
  • In-room accessibility 
  • Roll-in shower 

Hotel Policies


Minimum check-in age is 18

Check-in time starts at 3 PM


Check-out time is 1 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children under 10 years old stay free when using existing bedding.
  • Cribs (infant beds) are available.

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No rollaway/extra beds available


You'll be asked to pay the following charges at the hotel:
  • A 16 percent city/local tax will be charged
  • The national sales tax (16%) is charged upon check-out to citizens of Colombia regardless of length of stay and to foreigners staying 60 consecutive days or more. Foreigners on a tourist visa are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: COP 26852 per person (approximately)
  • Airport shuttle fee: COP 65000 per vehicle (roundtrip)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

If you are traveling with a child your hotel may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance. Children 10 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

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