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Get an overview of this hotelFamily-friendly Medellin hotel in El Poblado with full-service spa

Location

This family-friendly Medellin hotel is located in the business district, within a 15-minute walk of Oviedo Mall, La Strada Mall, and Santa Fe Mall. Poblado Park and Lleras Park are also within 2 mi (3 km).

Hotel Features

This hotel features a full-service spa, a restaurant, and a health club. Free full breakfast, free WiFi in public areas, and free valet parking are also provided. Additionally, a bar/lounge, a coffee shop/café, and a steam room are onsite.

Room Amenities

All 70 soundproofed rooms feature free WiFi and 24-hour room service. For a bit of entertainment, guests will find LCD TVs with cable channels, and other amenities include minibars and rainfall showerheads.

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Porton Medellin Hotel features a health club and a steam room. The hotel offers a restaurant and a coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. High-speed wired and wireless Internet access is complimentary.

This 4-star property offers access to a 24-hour business center and meeting rooms. Event facilities measure 1130 square feet (105 square meters). This family-friendly hotel also offers tour/ticket assistance, multilingual staff, and gift shops/newsstands. For a surcharge, a roundtrip airport shuttle (available on request) is offered to guests. Onsite self parking and valet parking are complimentary.

Porton Medellin Hotel has designated areas for smoking.

  • 24-hour front desk 
  • Babysitting or childcare (surcharge) 
  • Babysitting or childcare 
  • Restaurant 
  • Free newspapers in lobby 
  • Free breakfast 
  • Airport transportation (surcharge) 
  • Health club 
  • Designated smoking areas 
  • Tours/ticket assistance 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Designated smoking areas (fines apply) 
  • Total number of rooms - 70 
  • Laundry facilities 
  • Number of floors - 9 
  • ATM/banking 
  • Meeting rooms 2 
  • Free valet parking 
  • Luggage storage 
  • Conference space size (meters) - 105 
  • 24-hour business center 
  • Conference space size (feet) - 1130 
  • Free self parking 
  • Year Built 1994 
  • Steam room 
  • Bar/lounge 
  • Coffee/tea in common areas 
  • Coffee shop or café 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Full-service spa 
  • Turkish bath/Hammam 
  • Gift shops or newsstand 
  • Hair salon 
  • Spa treatment room(s) 
  • Multilingual staff 
  • Porter/bellhop 
  • Safe-deposit box at front desk 
  • Number of meeting rooms - 2 
  • Number of buildings/towers - 1 
  • Television in common areas 
  • Wedding services 

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired high-speed Internet

Parking

Free self parking, Free valet parking

Room Amenities

  • Hypo-allergenic bedding available 
  • Air conditioning 
  • Hair dryer 
  • Free newspaper 
  • Soundproofed rooms 
  • Phone 
  • Free local calls 
  • Minibar 
  • Cable TV service 
  • Free WiFi 
  • Daily housekeeping 
  • Turndown service 
  • Free toiletries 
  • Rainfall showerhead 
  • Free cribs/infant beds 
  • Connecting/adjoining rooms available 
  • In-room childcare (surcharge) 
  • Iron/ironing board (on request) 
  • Desk 
  • In-room safe 
  • Blackout drapes/curtains 
  • Room service (24 hours) 
  • LCD TV 

Where to Eat

Guests are offered a complimentary full breakfast each morning.

Restaurante Porton - Overlooking the garden, this fine-dining restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

24-hour room service is available.

Nearby Things to Do

Recreational amenities at the hotel include a health club and a steam room.

Children under 10 years old are not allowed in the health club without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Pilates classes on site 

Spa Services

Spa Botanique has 2 treatment rooms including rooms for couples and outdoor treatment areas. Services include massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a mud bath, a sauna, a spa tub, and Turkish bath/hammam.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 10 years old are not allowed in the spa.

  • Outdoor treatment areas 
  • Couples treatment rooms 
  • Manicures and pedicures 
  • Sauna in spa 
  • Spa tub in spa 
  • Massages 
  • Minimum age to access spa is 10 
  • Number of treatment rooms 2 
  • Body wraps 
  • Body scrubs 
  • Hydrotherapy treatments 
  • Mud bath in spa 
  • Body treatments 
  • Facial treatments 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 
  • Roll-in shower 

Hotel Policies

Check-in

Check-in time starts at 2 PM

Minimum check-in age is 18

Special check-in instructions:

Airport shuttle service is available on request during limited hours. Contact the property in advance to make arrangements.

Check-out

Check-out time is 1 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 10 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Fees

You'll be asked to pay the following charges at the property:
  • The national sales tax (16%) is charged upon check-out to citizens of Colombia regardless of length of stay and to foreigners staying 60 consecutive days or more. Foreigners on a tourist visa are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.
  • Resort fee: USD 5 per person, per night
The resort fee includes:
  • Breakfast
  • Fitness center access
  • Business center/computer access
  • Newspaper
  • In-room safe
  • Concierge/valet service
  • Valet parking
  • Parking
  • Housekeeping
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Airport shuttle fee: USD 27 per vehicle (one way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Children 10 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.


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