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Rooms starting to require refurbishment. Poor phone system.Charges for lost plastic room access card. Do not like to be nickeled and dimed.Will consider another option for next stay
The towels were not good quality ones - did not dryslow response from staffThe hotel charges a daily "insurance" of about $20 which you are not obliged to pay but they charge it anyway and you have to assure that they don´t do itNoise is a problem as it filters into the rooms from the floor lobbies ...
The room (if you can call it that!) exceeded our expectations and was by far the largest suite we stayed in on our trip to Colombia. Very reasonably priced for what you get, there was a huge balcony, great restaurants nearby and even washing facilities on the rooftop for clothes
excellent experience overall, very friendly and helpfull staff. Convinient safe location, if you want to have fun, this is the place to stay!
Great Location in a safe neighborhood, walking distance to Santa Fe shopping mall and close to El tesoro shopping mall. The staff was very Friendly and happy to assist us and the breakfast was great.
The breakfast buffet with made to order omlets was great! I stayed 6 days. On three days I had cool or lukewarm water for a shower. Apparently, there are issues with the broiler. This needs to be faxed. The entire staff was excellent! The hotel is advertised as an apartment hotel except the kitchen ...
Conveniently located next to two large shopping centers, very clean rooms, friendly staff, great room service, great breakfast---great price for it all!
We had a very nice stay. Wonderful free breakfast every morning. Eggs, variety of fruits, juices, lunchmeats, coffee, service excellent. Walking distance to many restaurants, shops, supermarkets.
An acceptable breakfast is included. The internet connection was good. Staff hotel is very friendly, I needed a special service to my room and this was taken care of very quickly.
This hotel was in a great location. Walking distance to malls and restaurants and casinos. Hotel staff was super friendly. Room was spacious and clean. Would stay here again.
The bed could be softer. However this is great for the price. Wish they offered more rooms with airconditioner, but the weather was fine so that no Aircon was needed. This hotel is in the mayorista area, across from the truck stop complex with markets.
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