Terrace/patio

Reviews of Solar Hotel Casa Laureles

3 out of 5
Solar Hotel Casa Laureles
Calle 35 No 78 - 66, Barrio Laureles, Medellín, Antioquia

Reviews

9.2

Wonderful

Rating 10 - Excellent. 36 out of 54 reviews" "
Rating 8 - Good. 11 out of 54 reviews" "
Rating 6 - Okay. 7 out of 54 reviews" "
Rating 4 - Poor. 0 out of 54 reviews" "
Rating 2 - Terrible. 0 out of 54 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Wayne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a lovely small hotel. Very nice buffet breakfast. Convenient to walking around Laureles. Very good value for money.
Stayed 2 nights in Feb 2024
Response from Solar Hoteles on Mar 15, 2024
Hello Jennifer! Thank you for visiting us and for your excellent opinion. We hope you come back soon, we are your home in the city of Medellin.

10/10 Excellent

Herbert

Liked: Cleanliness
Clean, nice location alot of restaurants a nearby park where a musician was playing saxophone. I love it
Stayed 2 nights in Jan 2024
Response from Solar Hoteles on Feb 3, 2024
Hello Herbert, thank you very much for your excellent review, we are glad you enjoyed your stay. We hope you come back soon.

10/10 Excellent

maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay at the property for 11 day first time , we love the service and people are very friendly, very clean everywhere , staff are very friendly and helpful too . The only change I would ask is for more varieties with food at breakfast and well in general. But still give them 5 stars because everything else was perfect.
Stayed 11 nights in Dec 2023
Response from Solar Hoteles on Jan 18, 2024
Hi Maria, thank you very much for visiting us and for your excellent review, we love to know that you enjoyed your stay. Your comment is very important to us, we will take it into account for our improvement processes. We hope you come back next time.

10/10 Excellent

Francis Belem

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelencia en atención, comodidprecio y ubicación
La ubicación del hotel es inmejorable con excelentes restaurantes cerca; la atención del personal es excelente, es una habitación muy cómoda y el desayuno es un buffet muy bueno, sin lugar a dudas regresaremos.
Stayed 3 nights in Dec 2023
Response from Solar Hoteles on Dec 29, 2023
¡Hola Francis!, muchas gracias por visitarnos y por tu excelente opinión, nos encanta saber que tu estadía fue satisfactoria. Esperamos que regreses en una próxima oportunidad, somos tu casa en la ciudad de Medellín.

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was amazing
Response from Solar Hoteles on Sep 5, 2023
Hi Laura, Thank you very much for your review, we love to hear that you enjoyed your stay. We hope you come back soon, we are your home in the city of Medellin.

8/10 Good

Jose

Liked: Amenities
Recommend a stay there
Stayed 3 nights in Aug 2023
Response from Solar Hoteles on Aug 9, 2023
Hello Jose, thank you very much for visiting us and for recommending us. We look forward to welcoming you again in the next opportunity.

10/10 Excellent

Jaime

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
#1 por su buena atención y disposición a que las personas se sientan muy bien El restaurante muy bien atendido Gracias y pronto regresamos
Stayed 4 nights in Jul 2023
Response from Solar Hoteles on Jul 31, 2023
¡Hola Jaime!, muchas gracias por visitarnos y por tu opinión, nos encanta saber que disfrutaste de tu estadía. Te esperamos de nuevo en una próxima oportunidad.

10/10 Excellent

SHAHEED

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff, everyone very pleasant and helpful. Big thanks to Boris and Yadira in the dinning area!
Stayed 7 nights in Jun 2023
Response from Solar Hoteles on Jun 30, 2023
Hi Shaheed, thank you very much for valuing the attention of our team at the hotel, we are glad you enjoyed it. We hope you will come back soon.

6/10 Okay

Sheila

Traveled with group, Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The staff at the front desk and dining area were very friendly and helpful. The room is a little out dated but plenty of space. The one big problem I had was that the maid on the 5th floor decided to go shopping in my luggage. I noticed missing from my suitcase was; 4 of my bras, bug repellent, sunblock and some of my snacks. I complained to the front desk but thought someone from management would come take to me but they never did. I think it was only the maid on the 5th floor because others in my group stayed on differently floors and non of there suitcases were touched. I just hate being violated like that. If it wasn’t for that my stay would have been pleasant. After that to have a peace of mind I just requested no one to enter my room. Hopefully management deal with the maid theft.

10/10 Excellent

MARIO

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel, one feels at home, the staff is very friendly and respectful. the breakfast is wonderful and the homemade lunch is exquisite.
Stayed 5 nights in Apr 2023
Response from Solar Hoteles on May 10, 2023
Hi Mario,Thank you so much for your comment and for appreciating the attention of our team at the hotel. We are delighted to hear that you enjoyed your stay and the food. We hope you come back next time.

10/10 Excellent

Melissa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AMAZING !!
Stayed 5 nights in Apr 2023
Response from Solar Hoteles on May 10, 2023
Hi Melissa,Thank you so much for your comment. We are delighted to hear that you enjoyed your stay.We hope you come back next time.

10/10 Excellent

MARIO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, staff very friendly, fabulous breakfast and lunch.
Stayed 1 night in Apr 2023
Response from Solar Hoteles on May 10, 2023
Hi Mario,Thank you very much for your comment and for valuing the attention of our team at the hotel. We are delighted to hear that you enjoyed your stay. We hope you come back soon.

8/10 Good

Layla

Traveled with family
Liked: Cleanliness, staff & service, amenities
People is really friendly and helpfull
Stayed 5 nights in Apr 2023
Response from Solar Hoteles on Apr 18, 2023
Hi Layla! Thank you for your review and for valuing the attention of our team at the hotel.We hope you will come back next time.

8/10 Good

Timothy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in a vert quiet area, and the staff was wonderful. The rooms could use a bit of a modernization though.
Stayed 7 nights in Apr 2023
Response from Solar Hoteles on Apr 18, 2023
Hi Timothy, Thank you for your comments and for highlighting some aspects of your stay.We hope you will come back next time.

10/10 Excellent

Nigel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Room size comfortable. Friendly staff. Unfortunately a bit noisy due to the traffic. I think putting double glazing would help to reduce de noise level.
Stayed 3 nights in Feb 2023
Response from Solar Hoteles on Feb 17, 2023
Hi Nigel,Thank you for your review and for rating different aspects of the hotel.Your comments are very valuable for us, we will take them into consideration for our improvement plans.We hope you will come back again soon.

8/10 Good

Lynden, Mooresville

Stayed 5 nights in Feb 2023
Response from Solar Hoteles on Mar 7, 2023
Hi Lynden, Thank you so much for your review, we love to know that you enjoyed your stay.We hope you come back soon, we are your home in the city of Medellin.

10/10 Excellent

MARIO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2023
Response from Solar Hoteles on Mar 7, 2023
Hola Mario, Muchas gracias por tu opinión, nos encanta saber que disfrutaste de tu estadía.Esperamos volver a recibirte pronto.

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Since the first time i stayed here always excellent service, comfortable rooms nice hot shower with good water pressure, Friendly attentive and professional staff.
Stayed 3 nights in Nov 2022

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1st trip to Colombia
All staff extremely friendly during my stay. Daily breakfast buffet was extremely tasty.
Stayed 7 nights in Sep 2022

10/10 Excellent

MARIO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, staff is very friendly. There are a lot of good restaurants, grocery stores and shopping malls around.
Stayed 9 nights in Aug 2022

8/10 Good

Micki

Liked: Cleanliness, staff & service, amenities
Staff was wonderful and very helpful. Things I would change are better lighting (makes the property seem dingy even though it is very clean.) Furniture is a bit outdated, too. Food (lunch & buffet) were really great. Purified water available in the lobby.
Stayed 3 nights in Aug 2022

6/10 Okay

JOSEF

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent and very helpful. Only drawback was that every hotel room had a street next to it and the early morning street noise didn't allow a person to sleep a bit longer, which is unfortunate if a traveler wants to have a relaxed vacation. The traveler is practically forced to 'turn in' early and wake up early to avoid the cars, motorcycles and trucks which buzz by starting 6:30 am or 7 am
Stayed 2 nights in Aug 2022

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experienced
It was a good hotel , great area
Stayed 2 nights in Jul 2022

10/10 Excellent

William

Stayed 2 nights in Mar 2022

6/10 Okay

Sharon

Disliked: Property conditions & facilities
I booked this hotel because it advertised as bilingual mainly English also because it advertised a 24/7 reception and I knew that we would be arriving late. After booking the email said that if I arrive after 11.30pm there would be a charge, not sure why? I phoned the hotel to tell them that I might be late and a Spanish lady answered the phone, I asked if she spoke Spanish and she hang up on me, luckily I arrived before 11.30pm. I was given a room on the 2nd floor facing the street, next morning I asked to move as it was too noisy also the patio door wouldn’t shut properly, they gave me a better room on the 4th floor to the side of the building. All rooms are fitted a built in kitchen but they don’t contain any utensils or cooking equipment, nothing at all, if you want any of these you have to ask from the kitchen downstairs. The rooms are in desperate need of renovation although the bed was comfortable with top quality bedding. The restaurant staff are very friendly and helpful.
Stayed 4 nights in Jan 2022

10/10 Excellent

Iesha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2021

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chill Place
Relaxing hotel in Laureles with a spacious room, very clean, comfortable bed, and great attention-to-detail. Nice outside seating area, garden and a great place to say. Quiet neighborhood!
Stayed 1 night in Aug 2021

8/10 Good

ViralAcharya, NYC

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff. Restaurant was not upto mark though.
Stayed 2 nights in Feb 2020
Response from RESERVAS on Feb 22, 2020
Have a good day, greetings from the Solar Hoteles & Resorts family. We express our sincere apologies for the inconvenience that has taken place and allow us to assure you that your comments on our service, will be one more reason to continue verifying compliance with our quality policies. We appreciate the information provided and confidence in the Solar Hotels & Resorts chain, we reiterate our commitment to service which is at your disposal.

10/10 Excellent

Verified traveler

Stayed 4 nights in Jul 2019
Response from RESERVAS on Jul 25, 2019
Buen día, reciba un cordial saludo de parte de la familia Solar Hoteles & Resorts. Agradecemos la información suministrada y la confianza depositada en la cadena Solar Hoteles & Resorts, reiteramos nuestra voluntad de servicio la cual queda a su entera disposición.

8/10 Good

Carlos, Toronto

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A clean a quiet place to take rest, good service and a delicious breakfast.
Stayed 3 nights in Jun 2019
Response from RESERVAS on Jul 8, 2019
Have a good day, greetings from the Solar Hoteles & Resorts family. We appreciate the information provided and confidence in the Solar Hotels & Resorts chain, we reiterate our commitment to service which is at your disposal.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very well run, pleasant hotel with attention to detail. Great care is taken to ensure the comfort and convenience of guests. It has the friendly feeling of a smaller hotel. All staff members we've encountered are very kind and helpful.
Stayed 7 nights in Mar 2019
Response from RESERVAS on Mar 12, 2019
Have a good day, greetings from the Solar Hoteles & Resorts family. We appreciate the information provided and confidence in the Solar Hotels & Resorts chain, we reiterate our commitment to service which is at your disposal.

10/10 Excellent

Antonio

A gem in Laurales
Well located and nice large rooms and friendly stagg
Stayed 4 nights in Aug 2018
Response from RESERVAS on Sep 12, 2018
Have a good day, greetings from the Solar Hoteles & Resorts family. We appreciate the information provided and confidence in the Solar Hotels & Resorts chain, we reiterate our commitment to service which is at your disposal.

10/10 Excellent

kev

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was decorated x our welcome to our honeymoon. It was amazing.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and the staff went out of there way to,assist me.

10/10 Excellent

I live in NY, V

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little and familiar hotel in a sure place.
The address is easy to arrive it. My room was enough comfortable. The people is nice. The food was good. The hotel is in a neiborhood calm. The best thing is its workers.

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Room comfort
Centric hotel
Hotel is growing old. Restaurant not so good, breakfast OK, dinner and light fare bad and disappointing. Rooms are not that comfortable, maybe too much furniture, big furniture, bathroom really small, they have a large 'eating area' in the room that probably they call a suite or apartment but it just does not make sense. Flat screen TV too big for the space where the device is set and if you are laying in bed you only see half the screen. There are no amenities, gym, 2 blocks away, spa and hair salon as well and for all these services you have to pay extra, for the hair salon is fine but for what they charge per night I think they need to update the place. The best part is the staff, extremely nice and polite.

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Espectacular! Friendly and respectful hosts!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a wonderful time the staff was excellent.

8/10 Good

Daniella

Stayed 7 nights in Feb 2024

10/10 Excellent

Antonio

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
PERSONAL FABULOSO
Stayed 3 nights in Feb 2024
Response from Solar Hoteles on Mar 15, 2024
¡Hola Antonio!, muchas gracias por visitarnos y por resaltar a nuestro equipo en el hotel. Esperamos que regreses de nuevo pronto, somos tu casa en la ciudad de Medellín.

10/10 Excellent

Antonio Castro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El servicio es muy bueno y la ubicación excepcional
Stayed 2 nights in Oct 2023
Response from Solar Hoteles on Oct 25, 2023
¡Hola Antonio!, muchas gracias por visitarnos y por tu excelente opinión. Esperamos recibirte en una próxima oportunidad, somos tu casa en la ciudad de Medellín.

8/10 Good

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Nos gusto la atención y el servicio del hotel
Stayed 2 nights in Jul 2023
Response from Solar Hoteles on Aug 18, 2023
¡Hola Alicia!, muchas gracias por visitarnos y por valorar la atención de nuestro equipo en el hotel. Esperamos recibirte de nuevo en una próxima oportunidad, somos tu casa en la ciudad de Medellín.

10/10 Excellent

Zulema

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Buen servicio, amplias habitaciones, precio excelente, la zona muy tranquila y segura.
Stayed 3 nights in May 2023
Response from Solar Hoteles on May 26, 2023
¡Hola Zulema!, Muchas gracias por tus comentarios, nos encanta saber que disfrutaste de tu estadía.Esperamos recibirte de nuevo en una próxima ocasión, somos tu casa en la ciudad de Medellín.

6/10 Okay

FABIAN

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Installations mal entretenu. Vieillissent et désuètes. Salle de bain non propre
Response from Solar Hoteles on Feb 17, 2023
Bonjour Fabian,Nous sommes désolés d'apprendre que les installations n'ont pas répondu à vos attentes, nous travaillons constamment à les améliorer avec notre équipe de maintenance.Nous espérons que vous nous rendrez visite la prochaine fois.

10/10 Excellent

Hortencia González

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto que todo el personal es muy amable y siempre te sientes con la confianza de preguntar cualquier duda, la zona es muy traquila y bonita, cerca de mall, restaurantes .
Stayed 4 nights in Nov 2022

10/10 Excellent

Victoria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
muy tranquilo, buenas camas, seguro, bon ito
Stayed 4 nights in Jul 2022

6/10 Okay

Gustavo

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Buena atención y zona!, puede mejorar habitaciones
La atención es super!, además de la zona donde está ubicado, lo mejor es la gente, por ejemplo en el restaurante! Por otro lado nos tocó una habitación que era como diagonal y el baño era demasiado incomodo!, además de no tener ventilación. Otro tema por el que fui al hotel era porque tenía estacionamiento, ya que fui en carro...y gracias a Dios en las 3 noches que estuvimos siempre tuvimos espacio, pero es muy estrecho y solo caben 5 o 6 carros...para mí era importante tener el espacio. Al final al momento de pagar la señora de la recepción estaba alegando acerca de que los huéspedes que llegan no entienden que cuando pagan por página Web (como hoteles.com) deben pagar IVA...Yo si leo y sabía de las condiciones, así que ese alegato estuvo fuera de momento y no tenía que ver con nosotros! se lo dije a ella.
Stayed 3 nights in Nov 2018
Response from RESERVAS on Jan 6, 2019
Buen día, reciba un cordial saludo de parte de la familia Solar Hoteles & Resorts. Expresamos nuestras sinceras disculpas por las incomodidades que haya tenido lugar y nos permitimos asegurarle que sus comentarios sobre nuestro servicio, serán un motivo más para continuar verificando el cumplimiento de nuestras políticas de calidad. Agradecemos la información suministrada y la confianza depositada en la cadena Solar Hoteles & Resorts, reiteramos nuestra voluntad de servicio la cual queda a su entera disposición.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Das Hotel ist zu empfehlen. Es befindet sich in einer ruhigen Wohngegend, viele Restaurants sind in der Nähe. Wir sind mit den kleinen Bussen ca. 3 min. fußläufig entfernt in der großen Hauptstraße 33 ins Zentrum gefahren, kostet 2.100 COP pro Person - einfach heran winken. Eine Wäscherei gibt es 3 Häuser weiter. Wer Postkarten kaufen möchte muss in die Carrera 49 Junin und ganz am Ende der Straße in den Artesaniageschäften fragen. Briefmarken gibt es in der größeren Filiale der Post 4-72 entweder in der Calle 49 Ayacucho oder in der nächsten Straße Nähe Metrostation Parque Berrio.
Stayed 3 nights in Sep 2018
Response from RESERVAS on Oct 11, 2018
Have a good day, greetings from the Solar Hoteles & Resorts family. We appreciate the information provided and confidence in the Solar Hotels & Resorts chain, we reiterate our commitment to service which is at your disposal.

8/10 Good

Beatriz Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018
Response from RESERVAS on Sep 19, 2018
Buen día, reciba un cordial saludo de parte de la familia Solar Hoteles & Resorts. Agradecemos la información suministrada y la confianza depositada en la cadena Solar Hoteles & Resorts, reiteramos nuestra voluntad de servicio la cual queda a su entera disposición.

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Excelente
Hotel ótimo com um serviço com profissionais de primeira qualidade e muito prestativos. A area do hotel é na melhor região de Medellín muito bonita com muitos arbores e segura. Quarto amplo, comodo, arejado. So podia melhorar a qualidade do sabonete líquido que usam nos quartos.
Stayed 3 nights in Aug 2017
Buen día, reciba un cordial saludo de parte de la familia Solar Hoteles & Resorts. Agradecemos la información suministrada y la confianza depositada en la cadena Solar Hoteles & Resorts, reiteramos nuestra voluntad de servicio la cual queda a su entera disposición.