Ratings based on 282 Verified Reviews

3.7 out of 5
75% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from Escondido, CA

Nice way to break up long drive

Posted Jul 2, 2017
Cons: The internet and ice machine on second floor
Was a nice way to break up a long drive from Seattle to San Diego. The staff was very professional and helpful. The Hotel itself is starting to show it's age. But the room itself was very clean. Very disappointed in the internet. First thing was they had changed the code and the staff was not aware until 9 pm. Then it did not matter because you could not get on the net. When checking out a made the comment about the internet and was told by the front desk that it had been out all night in the hotel. They had someone coming later that day to fix it. I was traveling for pleasure this time but did want to check some items. It would have really upset me if this was one of my business trips on the same route. Will have to think again if on business trip about staying in a Best Western on this route. Or at least this one in Grants Pass. Did not cause me to give it low rating because I did have a very good nights sleep.
5 out of 5
Recommended
for Everyone
by A verified traveler from Califorinia

Great, upgraded rooms, at an excellent price

Posted Apr 23, 2017
Nice staff to great you in an updated lobby. Room was really nice with comfortable bed, nice new towels and upgraded bathrooms. Really clean and a great price. Location convenient to food and interstate access. Have stayed at other Grants Pass hotels and found this one the best overall. Even though the room access is from the outside, it was quiet and safe and I'd stay here again on my way through. And, the breakfast was a full spread with healthy choices and fresh food. I was pleasantly surprised, for the price you really get a lot.
4 out of 5
by James

Typical Best Western with excellent location

Posted Apr 13, 2017 on Hotels
Nice motel, clean, friendly staff, very convenient location for travelers. Only odd thing was the in room small refrigerator was sitting on a large, dirty cart.
3 out of 5
by Tim

This traveler left a rating score only Posted Apr 11, 2017 on Hotels
5 out of 5
by Verna

Posted Apr 10, 2017 on Hotels
The staff is great
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 8, 2017
The hot tub to cold also disapointment that pool @ hot tubb shared with hotel next store
4 out of 5
by A verified traveler

Posted Apr 8, 2017 on Hotels
Convenient location and comfortable room.
4 out of 5
by scott

Posted Apr 6, 2017 on Hotels
a great hotel and property. Too close to the hiway. very noise. need to fix the ac units so they run on fan only to drown out the noise.
1 out of 5
by A verified traveler

Horrible, ant infested, smelly, uncomfortable bed

Posted Mar 31, 2017
There were thousands of ants everywhere, the room smelled of sewage, the highway noise was loud enough to keep you up, and the bed sheets felt like hard cheap hospital sheets. I asked to have a room on the first floor because I had a lot of luggage and they don't have an elevator. The hotel was not full, yet they gave me a hard time to switch. They ended up giving me a handicap access room for no reason, I am not handicapped. There's nothing wrong with being handicapped of course, but the room and bathroom are not as comfortable for a non-handicapped person.
5 out of 5
by Myra

This traveler left a rating score only Posted Mar 14, 2017 on Hotels