Posted Feb 27, 2017
The room was nice but there was NO!!! heat, called and asked about heat I was freezing someone came and messed with the heater but did no good, gave me a couple extra blankets, but by now I was so cold it took me over an hour to get warm but not totally, DID NOT SLEEP BECAUSE OF BEING COLD, the next morning I found a breaker switch and got some heat to warm the room but as soon as the heater went off and came back on it was doing the AC again. COLD.
The office said because I had gone through Expedia there was nothing they could do, such as give me a discount, AS COLD AND MISERABLE THAT I WAS, WOULD LIKE A DISCOUNT ON MY CARD OR THE WHOLE CHARGE BACK.
I chose Best Western because I have had good experiences with them. This motel they were doing some construction work. You had to get your breakfast and take it back to your room because there was no place else to eat it except the driveway. VERY BAD EXPERIENCE. In Grants Pass Oregon it was in the low 30's. Snow the next day.