Ratings based on 183 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler from Denver, CO
Comfortable room, near airportPosted Dec 21, 2017
Pros: close to the airport
Cons: had to wait 45 minutes for a taxi/shuttle to arrive - so I walked the 10-15 minutes wheeling my luggage to the airport after checking out
Location: not much to do nearby....no restaurants or fast food joints or entertainment
Easy check-in, friendly staff within walking distance to the airport but hotel supplies shuttle
by A verified traveler
Posted Nov 21, 2017 on Hotels
for Everyoneby A verified traveler
Nice and close to the airportPosted Nov 15, 2017
Hotel staff extremely nice and helpful. Room was very clean. I was surprised all the faucets had no water stains and looked brand new.
by Sheryl from Medford
Posted Oct 27, 2017 on Hotels
Great beds very clean
Posted Sep 24, 2017 on Hotels
Posted Aug 31, 2017 on Hotels
for Everyoneby A verified traveler from Woodland, CA
Newly developed area in a business parkPosted Aug 23, 2017
Pros: New and nice area still in development stages, convenient off the I-5 and from airport, nice staff.
Cons: Having an option for maintenance requests on the weekends. A clogged tub was not pleasant :(
Location: If dogs are traveling with you, it is a nice area to walk them. Good proximity to nearby mall, some restaurants, and historic Jacksonville close by.
We stayed 3 nights...wonderful greeting at check in on Saturday night with dog cookies for my dogs. That was very sweet and the woman at check in was very nice. On our 1st night, we were disappointed that our tub drain was clogged and extremely slow to drain, and nobody was available to fix it until Monday. We notified the desk agent Sunday morning, however there was not much he could do. I understand this is a limited service/extended stay hotel, but I would hope that the maintenance department could support the desk agents better and offer them resources to service their guests with maintenance issues. It was eventually fixed on Monday. Other than that, the PM desk agent really tried to make things better. Thank you for your efforts!
by A verified traveler from Washington
First floor is not a good stayPosted Aug 23, 2017
Pros: Convenient for a long trip and has recliners in the rooms
Cons: There are staff present round the clock, but their level of ability to help isn't great. They are pleasant, but not helpful.
Location: The sizzler is a great choice to eat and just down Biddle,
Last time we stayed on the third (top) floor and the fridge and room were beautifully quiet. This time we were on the first floor. People walked past our windows which overlooked a field and looked in. There was no walkway there. The people on the second floor could be heard walking up and back a great deal. The fridge was on and off all night and very loud. Stay on the third floor or stay home.
Posted Aug 12, 2017 on Hotels
I arrived at 2 am and left by noon. Everything was fine and I would definitely stay there again. Was not fancy and the area is quiet industrial park right near airport
by A verified traveler
Posted Jul 24, 2017 on Hotels