32-inch flat-screen TV with cable channels, TV

Reviews of Wine Country Inn

3 out of 5
Wine Country Inn
830 N 5th St, Jacksonville, OR

Reviews

9.2

Wonderful

Rating 10 - Excellent. 658 out of 1007 reviews" "
Rating 8 - Good. 286 out of 1007 reviews" "
Rating 6 - Okay. 37 out of 1007 reviews" "
Rating 4 - Poor. 19 out of 1007 reviews" "
Rating 2 - Terrible. 7 out of 1007 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Rashelle

Liked: Cleanliness, staff & service, property conditions & facilities
For the price point this is a real cute place with awesome customer service. The rooms are spacious and clean. Then property is nice and near town. We would definitely stay here again.
Response from Ty on Mar 24, 2024
Dear Rashelle, thank you for taking the time to leave us your feedback, we appreciate it! We are happy you enjoyed your stay and hope to accommodate you in the future. Take care!

10/10 Excellent

Sherry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was nice and clean. Staff was friendly and helpful with suggestions on where to eat and places to see. Only complaint was the breakfast, wish they offered bagels or toast. The only options were muffins and they were to sweet. Overall we would stay here again if ever in the area.
Stayed 2 nights in Feb 2024
Response from Ty on Feb 24, 2024
Dear Sherry, thank you for your review. Your feedback is grately appreciated! We are happy you had a pleasant stay! We look forward to your return. Stay well!

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay here was absolutely wonderful. We opted for a king suite with fireplace. It was very clean, updated and a wonderful environment.
Stayed 2 nights in Feb 2024
Response from Ty on Feb 24, 2024
Dear Christopher, thank you for your review. We are happy that your room was enjoyeable and hope you enjoyed your stay with us. We hope to have you return for future stays, take care!

10/10 Excellent

Sasha

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and close to shopping and dining. Friendly and helpful staff.
Stayed 1 night in Feb 2024
Response from Ty on Feb 24, 2024
Good morning, Sasha, Thank you for your review, we are happy you enjoyed your stay with us and look forward to accommodating you in the future! Thank you for your business.

6/10 Okay

Laurie

Traveled with family
Disliked: Amenities
The jewel on this property was Linda! She was very pleasant and helpful. She checked us in and noticed right away that there was a double booking for one of the members of our family. She immediately called Expedia and handed the phone to us since we needed to confirm the error directly with them. We confirmed the inadvertent double-booking and were credited that same day. I give Linda FIVE STARS! After that, it quickly went downhill to mediocre. The rooms were okay but the beds were uncomfortable. Also, the rooms were not straightened during the day while we were out and about. The location was fine but the view from our rooms was far from beautiful considering the beautiful scenery that abounds in that area. Our room overlooked the parking lot. The "breakfast choices" consisted of two cold cereals, a boiled egg, and some fruit. Orange juice and coffee were also offered. I would not stay here again.
Stayed 2 nights in Feb 2024
Response from Ty on Feb 20, 2024
Dear Laurie, thank you for taking the time to leave us a review. Your feedback is important to us. We are sorry that your stay wasn't what you were expecting. We strive to provide an excellent guest experience and we fell short. Housekeeping services are preformed every third morning, if you require daily housekeeping services, we ask that you let us know at time of check in. We are grateful for your business and hope to see you in the future. Stay well & take care!

8/10 Good

Becky

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked thrugh Expedia, something I won't do again. Not sure who dropped the ball between Expedia and the Inn, but I messaged with questions and requests in advance. Booked a "dog friendly" room. Asked about pet fee (yes, there was one) and microwave (Inn website says these must be requested in advance, didn't mention whether there were fees on those. Never got a response before checking in. So that was ehen I learned there was a pet fee (common these days, I realize) and there should be a micro in the room. There wasn't, and they brought one over as soon as I contacted them...no fee. So what is that all about? But the property, while it was off season, had charm and some good doggie space outside. Clean, friendly. For the stated rate through Expedia, it would have been a great deal...but between the added pet fee and higher rate than what Expedia listed, I had to wonder why they list dog friendly rooms and don't include the dog fee when quoting rates. Biggest probl was no response to my questions theough the online messaging. :-(
Stayed 1 night in Feb 2024
Response from Ty on Feb 14, 2024
Dear Becky, we are sorry about the confusion regarding the microwave and pet fees. Microwaves are available upon request. Pet fees are applicable to guests staying with a pet, so we do not include that in the pricing because sometimes guests will book a pet friendly room when we have no others available, etc. We confirm that you have a pet at time of check in and apply the fee at that time. If you would like to discuss this further or have additional questions, please give us a call and I would be happy to clarify. We are happy that you enjoyed your stay with us and look forward to accommodating you in the future. Stay well & take care!

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant & convenient.
Stayed 3 nights in Feb 2024
Response from Ty on Feb 6, 2024
Dear Maureen, thank you for your review, we look forward to accommodating you in the future!

10/10 Excellent

Barry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first stay at Wine Country Inn. First impressions were: 1) how immaculately clean and in good condition everything was; 2) staff was very friendly and helpful; 2) how quiet the environment was (sure, traffic on the road out front could be heard earlier in the evening, but quieted down completely when it came time to hit the hay); 3) the breakfast WCI provided was tasteful and well organized. All in all, with the easy walking distance to downtown Jacksonville, it was a great experience! We plan to be back.
Stayed 2 nights in Feb 2024
Response from Ty on Feb 4, 2024
Dear Barry, thank you for taking the time to leave us your review. We appreciate your business and are very pleased you enjoyed your stay. We look forward to accommodating you in the months to come. Have a wonderful day!

8/10 Good

Mary

Traveled with partner
Liked: Amenities
Cute, clean, convenient. Thin walls (listened to neighbors tv for hours) and one of those pathetic shower heads that makes you wonder if there’s any water coming gown! lol!
Stayed 1 night in Jan 2024
Response from Ty on Jan 28, 2024
Dear Mary, thank you for taking the time to leave us your feedback. I am sorry you had to hear your neighbor during the night. We will be sure to take a look at the shower head to see if it needs replacing. In the future if you need a room situated away from others or a room that doesn't share a connecting door, we can do our best to accommodate your request. We thank you for your business and hope to see you in the future! Take care.

8/10 Good

kelly

Liked: Cleanliness, staff & service, amenities
Great place to sleep, and clean. Also have free breakfast and wine and beer sold in lobby.
Stayed 1 night in Jan 2024
Response from Ty on Jan 21, 2024
Dear Kelly, thank you for your review! We are happy you enjoyed your stay with us and look forward to accommodating you again in the future. Take care & stay healthy!

10/10 Excellent

Craig

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice overnight stay and an easy drive to the town centre, which is well worth a visit.
Stayed 1 night in Jan 2024
Response from Ty on Jan 11, 2024
Craig, thank you for your review. We are happy you enjoyed your stay. We look forward to accommodating you in the future!

8/10 Good

Sharon

Stayed 2 nights in Dec 2023
Response from Ty on Dec 23, 2023
Dear Sharon, thank you for your review! We are happy you enjoyed your stay. We hope to have you back in the future! Happy holidays!

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We have stayed at this Inn a number of times. Always comfortable and clean. It is a good alternative to staying in Medford, for Jacksonville is small, historic, and walkable.
Stayed 1 night in Nov 2023
Response from Ty on Dec 23, 2023
Dear Francis, we are glad to hear that you are a frequent guest of ours. We are pleased you enjoy the property and look forward to continuing to accommodate you in the future! Happy holidays.

10/10 Excellent

Hayden

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This has been a wonderful place to stay on our way to Portland. We stayed during the off season and it was very quiet. The place is super clean and cozy!
Stayed 1 night in Dec 2023
Response from Ty on Dec 23, 2023
Dear Hayden, thank you for taking the time to leave us your review. We are happy to see you enjoyed your stay and look forward to accommodating you again. Happy holidays!

10/10 Excellent

Richard

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Nancy K on Dec 9, 2023
Thank you for staying with us we hope to have you back in the future!

10/10 Excellent

Ryan

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay in Jacksonville. Charming, clean, quiet, super friendly and accommodating staff, convenient to everything including walking into downtown Jacksonville. Will definitely stay there again!
Stayed 3 nights in Nov 2023
Response from Ty on Nov 28, 2023
Dear Ryan, thank you for taking the time out of your day to leave us your review. We are delighted you enjoyed your stay with us and hope you come back for future visits! Wishing you a happy holiday season!

10/10 Excellent

Komoki

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place. Staff was great. Friendly and helpful. The room was very comfortable and charming. Plus an easy walk to restaurants and shops.
Stayed 1 night in Nov 2023
Response from Ty on Nov 20, 2023
Dear Komoki, thank you for taking the time to tell us about your stay. We are happy you enjoyed your time with us and look forward to accommodating you in the future! Take care & stay well!

10/10 Excellent

Erica

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place!
Stayed 1 night in Oct 2023
Response from Nancy K on Nov 2, 2023
Erica thank you for your review. We are happy you enjoyed your stay. We hope to have you return in the future, take care!

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really attractive motel, just on the edge of town but an easy walk to the centre, restaurants, bars and shops. A generous sized room, very attractive decor and well-equipped with a good-sized desk, the motel is quiet with easy parking outside each unit and the staff were very helpful. A simple breakfast was included in the price. Highly recommended
Stayed 1 night in Sep 2023
Response from Nancy K on Nov 2, 2023
Donald, thank you for taking the time to leave us your kind review. We are delighted you enjoyed your stay and hope to have you come back for future stays. We appreciate your feedback!

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay there again
Check-in was great --- lots of good advice about where to go for shopping and food. Room was very comfortable and in good conditioon.
Stayed 1 night in Oct 2023
Response from Nancy K on Nov 2, 2023
Robert thank you for your review. We are happy you enjoyed your stay. We hope to have you return in the future, take care!

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good as always! Very spacious room, quiet and clean
Stayed 1 night in Oct 2023
Response from Ty on Oct 31, 2023
Dear Liz, thank you for taking the time to leave us your review, as always we appreciate your business and hope to see you in the future, take care!

10/10 Excellent

Bobbi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Ty on Oct 30, 2023
Dear Bobbi, thank you for taking the time to leave us your feedback. We hope to have you come back in the future! Take care.

10/10 Excellent

Rosanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Almost perfect!
The Inn was beautiful in a lovely quiet location but walkable. Parking was easy. The room was large and very nicely decorated. We appreciated 2 night stands. The only suggestion would be new sheets and pillows.
Stayed 1 night in Oct 2023
Response from Ty on Oct 30, 2023
Hi Rosanne, thank you for taking the time to leave us your kind review. We are delighted you enjoyed your stay and hope to have you come back for future stays. We appreciate your feedback!

10/10 Excellent

Rike

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
all was perfect
Stayed 1 night in Oct 2023
Response from Ty on Oct 29, 2023
Dear Rike, thank you for your review. We are happy you enjoyed your stay. We hope to have you return in the future, take care!

10/10 Excellent

Heather

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanest motel I have ever stayed in. Parking was tough because a car club was staying there that night but other than that everything was wonderful.
Stayed 1 night in Oct 2023
Response from Ty on Oct 28, 2023
Dear HEather, thank you for taking the time to leave us your review. We are delighted that you enjoyed your stay and we hope to have you return for future stays!

10/10 Excellent

Ernest

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint Inn with great location, 1/2 mile walk to town. Pleasant staff that were thoughtful and helpful.
Stayed 1 night in Oct 2023
Response from Ty on Oct 23, 2023
Dear Earnest, thank you for taking the time to leave us your review. We are happy you enjoyed your stay and invite you to come back in the future. Take care!

10/10 Excellent

Jeff

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff
Stayed 1 night in Oct 2023
Response from Ty on Oct 16, 2023
Dear Jeff, thank you for taking the time to leave us your feedback. We appreciate your kind words. We hope to have you back in the future. Stay well.

10/10 Excellent

stephen

Just had a quick Overnight stay everybody was friendly and it was really nice hotel
Stayed 1 night in Oct 2023
Response from Ty on Oct 16, 2023
Dear Stephen, thank you for your review. We are pleased to hear your stay was pleasant. We look forward to accommodating you in the future! Take care.

10/10 Excellent

Barbara

Stayed 1 night in Oct 2023
Response from Nancy K on Nov 2, 2023
Barbara, thank you for your review. We are happy you enjoyed your stay. We hope to have you return in the future, take care!

10/10 Excellent

Philicie

Stayed 1 night in Sep 2023
Response from Nancy on Oct 1, 2023
Thank you for your high rating! We are pleased your stay was pleasant. We hope to have you back in the future! Stay well.

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We chose the site for their EV charger. The room was fantastic, clean and comfortable. Stay was quiet. Staff was very friendly. The site was beautiful with nice places to sit and enjoy. Location is great - a very short walk to shops, restaurants, and bars in "downtown" Jacksonville - which was also quite beautiful. We really enjoyed our evening. Thank you - and Thank you for having the EV charging for guests!
Stayed 1 night in Sep 2023
Response from Ty on Sep 24, 2023
Dear John, thank you for taking the time to leave us your kind review. We appreciate your feedback and we are glad you had a pleasant stay with us. We look forward to having you back in the future! Stay well!

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, convenient place to stay
Nice large room. Firm king bed. Air-conditioning worked great. Continental breakfast is light, but fine enough.
Stayed 2 nights in Sep 2023
Response from Ty on Sep 20, 2023
Dear Karl, thank you for your review. We are happy to see you enjoyed your stay and hope to see you back in the future! Stay well.

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our Choice in Jacksonville
We have stayed here multiple times and it is always a great place for a good night's sleep.
Stayed 1 night in Sep 2023
Response from Ty on Sep 20, 2023
Dear Linda, thank you for your feedback. We are glad you enjoy staying with us and look forward to continuing to accommodate you in the future. See you next time, stay well!

10/10 Excellent

Luis Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Nancy on Sep 19, 2023
Thank you for your high rating! We are pleased your stay was pleasant. We hope to have you back in the future! Stay well.

10/10 Excellent

dwane

Very Nice room, budget friendly: great price friendly helpful staff. We enjoyed this gracious quiet room.
Stayed 1 night in Sep 2023
Response from Ty on Sep 17, 2023
Dear Dwane, thank you for taking the time out of your day to leave us your feedback, it is appreciated! We are happy to see you enjoyed your stay with us and hope you return in the future. Take care!

10/10 Excellent

Stephanie

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and the check in staff was super helpful with providing activities to do around the area. The room tv was small but the beds were comfortable and just what we needed. We were traveling with a dog and the hotel supplied a doggy bag with treats, a bed sheet, and poop bags. It was super thoughtful
Stayed 1 night in Sep 2023
Response from Ty on Sep 17, 2023
Dear Stephanie, thank you for taking the time to leave us your feedback. We are pleased you enjoyed your stay with us and hope you and your pupper come back for future visits. Take care!

8/10 Good

Kristen

Liked: Staff & service
A good travelers hotel with spacious rooms. It's on the highway into town so it can be loud with trucks at times but that settled in the evening. Close to the cute town/shops and restaurants.
Stayed 1 night in Sep 2023
Response from Ty on Sep 16, 2023
Dear Kristen, thank you for taking the time to leave us your feedback. We are happy you enjoyed your stay and hope you return in the future. Take care!

10/10 Excellent

Dana

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second time and love the idea there is enclosure for my dogs.
Stayed 1 night in Sep 2023
Response from Ty on Sep 12, 2023
Dear Dana, we are happy you came back for another visit with us. We are happy you enjoyed your stay and hope to see you in the future! Stay well!

10/10 Excellent

Tricia

Stayed 1 night in Sep 2023
Response from Ty on Sep 11, 2023
Dear Tricia, thank you for taking the time to leave us your review. It looks like you enjoyed your stay. We are happy to see this, we hope to have you come back in the future. Stay well!

8/10 Good

Haley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The grounds are quaint, attractive, a variety of areas to lounge and appreciate the scenery.
Stayed 1 night in Sep 2023
Response from Ty on Sep 9, 2023
Dear Haley, thank you for taking the time to leave us your review. We are glad you enjoyed your stay with us and hope to host you again in the future. Stay well!

10/10 Excellent

Casie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Ty on Sep 6, 2023
Dear Casie, it looks like you enjoyed your stray with us. We are glad to hear that and hope you return in the future for more stays! Take care.

10/10 Excellent

Aaron

Stayed 1 night in Aug 2023
Response from Ty on Sep 2, 2023
Dear Aaron, thank you for taking the time to leave us your review. We are happy to see you enjoyed your stay and would like to invite you back for future stays! Should you need assistance making reservations, please feel free to reach out. Take care.

10/10 Excellent

Rebecca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property, very clean, staff was awesome. Convenient to downtown Jacksonville and all the wineries
Stayed 2 nights in Aug 2023
Response from Nancy on Sep 1, 2023
Rebecca,Thank you for taking the time to leave us your feedback! We look forward to your return. Take care!

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Comfortable. Walking distance to everything, nice bed. Good continental breakfast and coffee. Competent staff.
Stayed 1 night in Aug 2023
Response from Nancy on Aug 31, 2023
Dear Maria, thank you for taking the time to leave us your feedback! We are happy you enjoyed your stay and hope to accommodate you in the future!

10/10 Excellent

Rich

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Night shift clerk is an amazing and knowledgeable lady who guides you through all things on site and around Jacksonville area. Kind and concise.
Stayed 1 night in Aug 2023
Response from Ty on Sep 1, 2023
Dear Rich, thank you for leaving us your review. We are glad we were able to provide you with a great stay and good information while you stayed with us. We hope to have you return in the future! Stay well.

10/10 Excellent

rebecca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This motel was conveniently within walking distance of the Britt Festival. The room was large and comfortable, with no frills.
Stayed 1 night in Aug 2023
Response from Ty on Aug 28, 2023
Dear Rebecca, thank you for taking the time to leave us your review! We are happy you had a good time in Jacksonville. We hope to accommodate you in the future! Stay well.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Ty on Aug 26, 2023
Dear Richard, thank you for taking the time to leave us your feedback. We hope to accommodate you in the future, take care!

10/10 Excellent

NANCY, ASHLAND

Liked: Cleanliness, staff & service, property conditions & facilities
The room was great.
Stayed 1 night in Aug 2023
Response from Ty on Aug 26, 2023
Dear Nancy, thank you for taking the time to leave us your feedback! We are pleased you enjoyed your stay. We look forward to accommodating you in the future! Take care.

4/10 Poor

Arleigh

Liked: Amenities
Not sure why I was assigned the accessibility room, but I was. It was not the room I thought I’d selected. Upon entering there was an odor like an assisted care home. And a walk in shower. Really wanted a tub to get a soak in. Otherwise room was clean. Very firm bed which is not my pref. I’m wondering if I need to check with future reservations to be sure the room I select Is the one I’m getting.
Stayed 1 night in Aug 2023
Response from Ty on Aug 25, 2023
Dear Arleigh, we are sorry that your experience wasn't what you were expecting. When booking through a third party it is always good to call the hotel to verify your reservation details. We are sorry that we were unable to change your room due to full occupancy. We look forward for the opportunity to make this right. We would like to invite you back in the future. Take care.

10/10 Excellent

Rich

Stayed 1 night in Aug 2023
Response from Ty on Sep 5, 2023
Dear Rich, thank you for taking the time to leave us your feedback! We are happy you enjoyed your stay! Please come back and visit soon! Take care.