All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Overall it is an okay property. The provided the standard amenities you can find elsewhere.
Kiran V
Stayed 1 night in Mar 2024
Response from Lynne on Apr 7, 2024
Thank you for reviewing your stay with us, I am happy to hear that it was a pleasant one, we look forward to seeing you the next time you are in the area.
10/10 Excellent
Karen
Mar 17, 2024
Karen
Stayed 1 night in Mar 2024
Response from Lynne on Apr 7, 2024
I am happy to see that our stay with us was an enjoyable one, we look forward to seeing you again.
Thank you for taking the time to let us know you enjoyed your stay, we appreciate your feedback.Safe travels!
2/10 Terrible
Esther
Feb 26, 2024
Disliked: Staff & service
Esther
Stayed 1 night in Feb 2024
Response from Cheryl, GM on Feb 27, 2024
We are sorry to see that you did not enjoy your stay. We are having difficulty finding a reservation in your name. If you would like to let us know what issues you experienced so that we can address them, we appreciate all feedback. It is through our guests that we learn where we can make improvements. It is our goal always to meet or exceed our guests' satisfaction in area that we can.
Thank you, Mike, for reviewing your stay with us, I am happy to hear that it was an enjoyable one, and the staff awesome, we look forward to seeing you again.
Thank you Katherine, for reviewing your stay with us, I am happy to hear that it was an enjoyable one, the staff friendly, and the rooms comfortable, we look forward to seeing you again.
4/10 Poor
William
Jan 27, 2024
Liked: Cleanliness, staff & service, amenities
Toilet flush wasn't working. Had to reach into.thr tank and.get dirty to flush manually.
William
Stayed 1 night in Jan 2024
Response from Lynne on Jan 28, 2024
Thank you for sharing your experience with us William, I am sorry to hear about the issue you had with the toilet during your stay. I do hope you also reported this to the desk as they will always do whatever possible to fix things for our guests, please know that this is not a norm for our property, and I will reach out to Maintenace to make sure this has been taken care of.
Welcoming. Informative. Quiet. Compfy bed and clean. Safe area, and perfect location because it is centrally located to EVERY THING! Mall, Applebees, BnNoble...whatever you want.
Lisa
Stayed 1 night in Jan 2024
Response from Lynne on Jan 27, 2024
Thank you for reviewing your stay with us Lisa, I am happy to hear that it was an enjoyable one, we look forward to seeing you again.
Thank you for reviewing your stay with us Alyssa, I am happy to hear that it was a pleasant one, we look forward to seeing you the next time you are in the area.
10/10 Excellent
Rodney
Dec 31, 2023
Rodney
Stayed 1 night in Dec 2023
Response from Lynne on Jan 27, 2024
I am happy to see that your stay with us was an enjoyable one, we look forward to seeing you again.
No business room or internet area for conference needs. Disappointing continental breakfast-was the bare minimum.
Vashti
Stayed 2 nights in Dec 2023
Response from Cheryl, GM on Dec 27, 2023
I was disappointed to see that you were unhappy with the breakfast and conference area. We serve all items as required by the brand and offer a variety of options from cereals to breads to hot items. Our communal table offers an area for business needs, with charging ports and we do have a printing station in the lobby. I do apologize if that was not explained. There is also a meeting room available for conferences. We hope that if you are in the area again that you will consider checking out these options. Safe Travels.
Clean, comfortable, friendly and helpful staff. I appreciated the workout room and the little extras I asked for at the front desk that they provided. The breakfast was good and the area was clean which I also appreciated.
Allison
Stayed 1 night in Dec 2023
Response from Cheryl, GM on Dec 5, 2023
We are so happy to see you enjoyed your stay. We strive to offer exceptional guest service and a clean and welcome property. We hope to see you again soon.
Thank you for reviewing your stay with us Victoria, I am happy to hear that it was an enjoyable one, the room clean, and the breakfast good, we look forward to seeing you again.
We stay almost exclusively at Hamptons in the United States. This Hampton located in Medford, Oregon is a jewel in terms of cleanliness inside and outside, customer service AND service in the breakfast area.
Jane
Stayed 2 nights in Nov 2023
Response from Cheryl, GM on Nov 28, 2023
Thank you so much for your review. We are so happy to see that we met your expectations and continue to uphold Hampton's reputation. We hope to see you again in the future. Safe travels!!
Clean rooms. Front staff welcoming. Updates made stay so much better.
Mike
Stayed 1 night in Nov 2023
Response from Lynne on Nov 28, 2023
Thank you for reviewing your stay with us Mike, I am happy to hear that it was a great one and the staff welcoming, we look forward to seeing you again.
10/10 Excellent
Joy
Nov 22, 2023
Liked: Staff & service
Joy
Stayed 1 night in Nov 2023
Response from Lynne on Nov 28, 2023
I am happy that your stay with us was enjoyable, we look forward to seeing you next time.
Very well kept grounds and gorgeous fall colors in all the trees around the property. Friendly and attentive front desk and housekeeping staff. Immaculate rooms and bedding, very well maintained. Will definately stay again.
Kern
Stayed 4 nights in Nov 2023
Response from Lynne on Nov 11, 2023
Thank you for reviewing your stay with us Kern, I am happy to hear that it was an enjoyable one, the staff friendly, and the scenery appreciated, we look forward to seeing you again.
6/10 Okay
Scott
Nov 6, 2023
Couldn’t lower the room temperature under 65 at night to sleep better. The shower was awful. Not enough water pressure to raise off. The toilet paper roll was placed away on back wall and wasn’t reachable. No alarm clock and the electric wasn’t workable.
Scott
Stayed 2 nights in Nov 2023
Response from Cheryl, GM on Nov 28, 2023
I apologize for any issues that you encountered. I do hope you contacted the front desk and gave us the opportunity to make it right. We welcome feedback from our guests in order to address situations right away for you and future guests. We hope you will give us another chance to make your stay much better in the future if you find yourself in the area. Until then, we wish you safe travels.
I am happy to see that your stay with us was a nice one, please let us know if there is anything we can do to improve your next stay, we hope to see you again.
I am happy to see that your stay was a good one, please let us know if there is anything we can do to improve your next stay, we hope to see you again.
10/10 Excellent
John
Oct 16, 2023
John
Stayed 1 night in Oct 2023
Response from Lynne on Nov 6, 2023
I am happy to see that your stay with us was an enjoyable one John, we look forward to seeing you again.
Loved the decor and bathroom set up. First hotel I've ever stayed in that had a LARGE bathroom counter that would accommodate all my stuff AND my husband's stuff. Liked the new wall towel racks and other furnishings. Great job of redecorating!
Harriet
Stayed 1 night in Oct 2023
Response from Lynne on Oct 19, 2023
Thank you for reviewing your stay with us, I am happy to hear that it was an enjoyable one and the accommodations appreciated, we look forward to seeing you again.
Thank you for reviewing your stay with us Edward, I am so sorry to hear about the status of the bed in the room, please know that this is not a norm for our property. I do hope you also reported this to the desk as they will always do whatever possible to fix things for our guests, we hope to see you again.
It was a nice part of town to be in. Place seemed safe very clean and comfortable.
Max
Stayed 1 night in Sep 2023
Response from Lynne on Sep 23, 2023
Thank you for reviewing your stay with us Max, I am happy to hear that it was an enjoyable one and the location apricated, we look forward to seeing you again.
It was convenient for visiting my father at Avamere Three Fountains.
Angela
Stayed 2 nights in Sep 2023
Response from Lynne on Sep 18, 2023
Thank you for reviewing your stay with us Angela, I am happy to hear that it was an enjoyable one and the location convenient for you, we look forward to seeing you again.
We had a pleasant stay. Facilities was clean, staff was friendly and the rooms were as advertised. Breakfast was good, standard but nice.
Sophia
Stayed 1 night in Aug 2023
Response from Lynne on Sep 1, 2023
Thank you for reviewing your stay with us Sophia, I am happy to hear that it was an enjoyable one, we look forward to seeing you again.
10/10 Excellent
randall
Traveled with partner
Aug 21, 2023
Liked: Amenities
Always clean spacious rooms
randall
Stayed 1 night in Aug 2023
Response from Lynne on Aug 23, 2023
Thank you for reviewing your stay with us Randall, I am happy to hear that it was an enjoyable one and everything clean for you, we look forward to seeing you again.
I am happy to see that your stay with us was an enjoyable one, we look forward to seeing you again.
10/10 Excellent
Villeda
Traveled with family
Aug 8, 2023
Great experience, the hotel stuff was very friendly
Villeda
Stayed 3 nights in Aug 2023
Response from Lynne on Aug 9, 2023
Thank you for reviewing your stay with us Villeda I am happy to hear that it was an enjoyable one and the staff friendly, we look forward to seeing you again.
Thank you for reviewing your stay with us Virginia, I am happy to hear that it was a pleasant one and it was nice and quiet, we look forward to seeing you the next time you are in the area.
Thank you Adam for reviewing your stay with us, I am happy to hear that they continue to be good, we look forward to next time.
2/10 Terrible
Sarah
Aug 4, 2023
Disliked: Staff & service
I am disappointed in the customer service of this hotel chain
Sarah
Stayed 1 night in Aug 2023
Response from Lynne on Aug 4, 2023
I am sorry Expedia's cancellation policy was an issue for this reservation, this is unfortunately the downside of booking a pre-paid reservation as you do not pay the hotel directly, so they are limited to whatever policy was agreed to at the time of booking. Have a nice day.
10/10 Excellent
Donna
Jul 26, 2023
Donna
Stayed 1 night in Jul 2023
Response from Lynne on Aug 16, 2023
I am happy to see that your stay with us was an enjoyable one, we look forward to seeing you again.