Terrace/patio

Reviews of Hampton Inn Medford

2.5 out of 5
Hampton Inn Medford
1122 Morrow Rd, Medford, OR

Reviews

8.6

Excellent

Rating 10 - Excellent. 489 out of 889 reviews" "
Rating 8 - Good. 255 out of 889 reviews" "
Rating 6 - Okay. 83 out of 889 reviews" "
Rating 4 - Poor. 29 out of 889 reviews" "
Rating 2 - Terrible. 33 out of 889 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Douglas, THE VILLAGES

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 3 nights in Apr 2024
Response from Lynne on Apr 22, 2024
I am happy to see that your stay with us was an enjoyable one, we look forward to seeing you again.

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Lynne on Apr 19, 2024
I am happy to see that your stay with us was an enjoyable one, we look forward to seeing you again.

8/10 Good

Kiran V

Liked: Cleanliness, staff & service, property conditions & facilities
Overall it is an okay property. The provided the standard amenities you can find elsewhere.
Stayed 1 night in Mar 2024
Response from Lynne on Apr 7, 2024
Thank you for reviewing your stay with us, I am happy to hear that it was a pleasant one, we look forward to seeing you the next time you are in the area.

10/10 Excellent

Karen

Stayed 1 night in Mar 2024
Response from Lynne on Apr 7, 2024
I am happy to see that our stay with us was an enjoyable one, we look forward to seeing you again.

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Cheryl, GM on Mar 1, 2024
Thank you for taking the time to let us know you enjoyed your stay, we appreciate your feedback.Safe travels!

2/10 Terrible

Esther

Disliked: Staff & service
Stayed 1 night in Feb 2024
Response from Cheryl, GM on Feb 27, 2024
We are sorry to see that you did not enjoy your stay. We are having difficulty finding a reservation in your name. If you would like to let us know what issues you experienced so that we can address them, we appreciate all feedback. It is through our guests that we learn where we can make improvements. It is our goal always to meet or exceed our guests' satisfaction in area that we can.

10/10 Excellent

mike

Liked: Cleanliness, staff & service, property conditions & facilities
Came in late, awesome receptionist.
Stayed 1 night in Feb 2024
Response from Lynne on Feb 18, 2024
Thank you, Mike, for reviewing your stay with us, I am happy to hear that it was an enjoyable one, and the staff awesome, we look forward to seeing you again.

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable room, staff was friendly
Stayed 1 night in Feb 2024
Response from Lynne on Feb 13, 2024
Thank you Katherine, for reviewing your stay with us, I am happy to hear that it was an enjoyable one, the staff friendly, and the rooms comfortable, we look forward to seeing you again.

4/10 Poor

William

Liked: Cleanliness, staff & service, amenities
Toilet flush wasn't working. Had to reach into.thr tank and.get dirty to flush manually.
Stayed 1 night in Jan 2024
Response from Lynne on Jan 28, 2024
Thank you for sharing your experience with us William, I am sorry to hear about the issue you had with the toilet during your stay. I do hope you also reported this to the desk as they will always do whatever possible to fix things for our guests, please know that this is not a norm for our property, and I will reach out to Maintenace to make sure this has been taken care of.

10/10 Excellent

Audrey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were comfortable and the room was spacious.
Stayed 1 night in Jan 2024
Response from Lynne on Jan 28, 2024
Thank you for reviewing your stay with us Audrey, I am happy to hear that it was an enjoyable one, we look forward to seeing you again.

10/10 Excellent

Lisa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Helpful. Clean
Welcoming. Informative. Quiet. Compfy bed and clean. Safe area, and perfect location because it is centrally located to EVERY THING! Mall, Applebees, BnNoble...whatever you want.
Stayed 1 night in Jan 2024
Response from Lynne on Jan 27, 2024
Thank you for reviewing your stay with us Lisa, I am happy to hear that it was an enjoyable one, we look forward to seeing you again.

8/10 Good

Alyssa Jean

Liked: Staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 3 nights in Jan 2024
Response from Lynne on Jan 27, 2024
Thank you for reviewing your stay with us Alyssa, I am happy to hear that it was a pleasant one, we look forward to seeing you the next time you are in the area.

10/10 Excellent

Rodney

Stayed 1 night in Dec 2023
Response from Lynne on Jan 27, 2024
I am happy to see that your stay with us was an enjoyable one, we look forward to seeing you again.

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Cheryl, GM on Dec 27, 2023
Thank you for taking the time to share your experience. We hope to see you again soon. Safe Travels.

8/10 Good

Vashti

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No business room or internet area for conference needs. Disappointing continental breakfast-was the bare minimum.
Stayed 2 nights in Dec 2023
Response from Cheryl, GM on Dec 27, 2023
I was disappointed to see that you were unhappy with the breakfast and conference area. We serve all items as required by the brand and offer a variety of options from cereals to breads to hot items. Our communal table offers an area for business needs, with charging ports and we do have a printing station in the lobby. I do apologize if that was not explained. There is also a meeting room available for conferences. We hope that if you are in the area again that you will consider checking out these options. Safe Travels.

10/10 Excellent

Haydee, Washougal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place ans convenient
Stayed 1 night in Dec 2023
Response from Cheryl, GM on Dec 27, 2023
Thank you for your review and positive comments. We are happy to see that we met your expectations. We hope to see you again soon. Safe travels!

10/10 Excellent

Allison

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable, friendly and helpful staff. I appreciated the workout room and the little extras I asked for at the front desk that they provided. The breakfast was good and the area was clean which I also appreciated.
Stayed 1 night in Dec 2023
Response from Cheryl, GM on Dec 5, 2023
We are so happy to see you enjoyed your stay. We strive to offer exceptional guest service and a clean and welcome property. We hope to see you again soon.

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Cheryl, GM on Dec 5, 2023
We are very happy to see that we met your expectations. It is our goal to make every guest's stay a great one. Safe travels!

10/10 Excellent

Victoria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and breakfast was good too!
Stayed 1 night in Nov 2023
Response from Lynne on Dec 5, 2023
Thank you for reviewing your stay with us Victoria, I am happy to hear that it was an enjoyable one, the room clean, and the breakfast good, we look forward to seeing you again.

10/10 Excellent

Jane, santa baraba

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay almost exclusively at Hamptons in the United States. This Hampton located in Medford, Oregon is a jewel in terms of cleanliness inside and outside, customer service AND service in the breakfast area.
Stayed 2 nights in Nov 2023
Response from Cheryl, GM on Nov 28, 2023
Thank you so much for your review. We are so happy to see that we met your expectations and continue to uphold Hampton's reputation. We hope to see you again in the future. Safe travels!!

10/10 Excellent

Alvaro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best!!
Stayed 2 nights in Nov 2023
Response from Cheryl, GM on Nov 28, 2023
Thank you!! We are happy to see that you enjoyed your stay, and we will continue to strive to make each guest feel this good! Safe travels!!

8/10 Good

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Cheryl, GM on Dec 27, 2023
Thank you for your review, we hope to see you again and earn a 5/5 rating. It is our goal to exceed our guests' expectations. Safe Travels.

10/10 Excellent

Mike

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms. Front staff welcoming. Updates made stay so much better.
Stayed 1 night in Nov 2023
Response from Lynne on Nov 28, 2023
Thank you for reviewing your stay with us Mike, I am happy to hear that it was a great one and the staff welcoming, we look forward to seeing you again.

10/10 Excellent

Joy

Liked: Staff & service
Stayed 1 night in Nov 2023
Response from Lynne on Nov 28, 2023
I am happy that your stay with us was enjoyable, we look forward to seeing you next time.

10/10 Excellent

Vijaya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and clean.
One night good stay.
Stayed 1 night in Nov 2023
Response from Lynne on Nov 28, 2023
Thank you for reviewing your stay with us Vijaya, I am happy that it was an enjoyable one, we look forward to seeing you again.

10/10 Excellent

Kern, Maple Ridge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well kept grounds and gorgeous fall colors in all the trees around the property. Friendly and attentive front desk and housekeeping staff. Immaculate rooms and bedding, very well maintained. Will definately stay again.
Stayed 4 nights in Nov 2023
Response from Lynne on Nov 11, 2023
Thank you for reviewing your stay with us Kern, I am happy to hear that it was an enjoyable one, the staff friendly, and the scenery appreciated, we look forward to seeing you again.

6/10 Okay

Scott

Couldn’t lower the room temperature under 65 at night to sleep better. The shower was awful. Not enough water pressure to raise off. The toilet paper roll was placed away on back wall and wasn’t reachable. No alarm clock and the electric wasn’t workable.
Stayed 2 nights in Nov 2023
Response from Cheryl, GM on Nov 28, 2023
I apologize for any issues that you encountered. I do hope you contacted the front desk and gave us the opportunity to make it right. We welcome feedback from our guests in order to address situations right away for you and future guests. We hope you will give us another chance to make your stay much better in the future if you find yourself in the area. Until then, we wish you safe travels.

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel
This was the best hotel I've stayed in all year. I will come back again when I am in the Medford area.
Stayed 4 nights in Oct 2023
Response from GM on Oct 30, 2023
We are so happy to see that you enjoyed your recent stay. We are looking forward to making your next, and each visit just as great!

6/10 Okay

Rob

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Lynne on Oct 26, 2023
I am happy to see that your stay with us was a nice one, please let us know if there is anything we can do to improve your next stay, we hope to see you again.

8/10 Good

Annetta

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Lynne on Oct 26, 2023
I am happy to see that your stay was a good one, please let us know if there is anything we can do to improve your next stay, we hope to see you again.

10/10 Excellent

John

Stayed 1 night in Oct 2023
Response from Lynne on Nov 6, 2023
I am happy to see that your stay with us was an enjoyable one John, we look forward to seeing you again.

10/10 Excellent

Harriet

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the decor and bathroom set up. First hotel I've ever stayed in that had a LARGE bathroom counter that would accommodate all my stuff AND my husband's stuff. Liked the new wall towel racks and other furnishings. Great job of redecorating!
Stayed 1 night in Oct 2023
Response from Lynne on Oct 19, 2023
Thank you for reviewing your stay with us, I am happy to hear that it was an enjoyable one and the accommodations appreciated, we look forward to seeing you again.

10/10 Excellent

Garry

Traveled with partner
Liked: Staff & service, property conditions & facilities
Very Happy
Stayed 1 night in Oct 2023
Response from Lynne on Oct 19, 2023
Thank you for reviewing your stay with us Garry, I am happy to hear that it was an enjoyable one, we look forward to seeing you again.

6/10 Okay

Edward, South San Francisco

Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Stain on bed, very unsanitary.
Stayed 1 night in Sep 2023
Response from Lynne on Oct 19, 2023
Thank you for reviewing your stay with us Edward, I am so sorry to hear about the status of the bed in the room, please know that this is not a norm for our property. I do hope you also reported this to the desk as they will always do whatever possible to fix things for our guests, we hope to see you again.

10/10 Excellent

Melinda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Check in was easy peasy. The room was spacious and cozy, clean and comfortable.
Stayed 1 night in Sep 2023
Response from Lynne on Sep 27, 2023
Thank you for reviewing your stay with us Melinda, I am happy to hear that it was an enjoyable one, we look forward to seeing you again.

10/10 Excellent

Max

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice part of town to be in. Place seemed safe very clean and comfortable.
Stayed 1 night in Sep 2023
Response from Lynne on Sep 23, 2023
Thank you for reviewing your stay with us Max, I am happy to hear that it was an enjoyable one and the location apricated, we look forward to seeing you again.

10/10 Excellent

Suman

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Sep 2023
Response from Lynne on Sep 18, 2023
I am happy to hear that you had a pleasant time during your stay with us Suman, we look forward to seeing you again.

10/10 Excellent

Angela, Bigfork

Liked: Cleanliness, staff & service, property conditions & facilities
It was convenient for visiting my father at Avamere Three Fountains.
Stayed 2 nights in Sep 2023
Response from Lynne on Sep 18, 2023
Thank you for reviewing your stay with us Angela, I am happy to hear that it was an enjoyable one and the location convenient for you, we look forward to seeing you again.

10/10 Excellent

Brandon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Lynne on Sep 9, 2023
I am happy to see that your stay with us was an enjoyable one, we look forward to seeing you again.

10/10 Excellent

Cindy

Stayed 1 night in Sep 2023
Response from Lynne on Sep 27, 2023
I am happy to see that your stay with us was an enjoyable one, we look forward to seeing you again.

10/10 Excellent

Sophia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, clean stay
We had a pleasant stay. Facilities was clean, staff was friendly and the rooms were as advertised. Breakfast was good, standard but nice.
Stayed 1 night in Aug 2023
Response from Lynne on Sep 1, 2023
Thank you for reviewing your stay with us Sophia, I am happy to hear that it was an enjoyable one, we look forward to seeing you again.

10/10 Excellent

randall

Traveled with partner
Liked: Amenities
Always clean spacious rooms
Stayed 1 night in Aug 2023
Response from Lynne on Aug 23, 2023
Thank you for reviewing your stay with us Randall, I am happy to hear that it was an enjoyable one and everything clean for you, we look forward to seeing you again.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Lynne on Aug 16, 2023
I am happy to see that your stay with us was a great one, we look forward to seeing you again.

10/10 Excellent

Debbi

Traveled with partner
Liked: Amenities, property conditions & facilities
Excellent
Stayed 1 night in Aug 2023
Response from Lynne on Aug 10, 2023
I am happy to see that your stay with us was an enjoyable one, we look forward to seeing you again.

10/10 Excellent

Villeda

Traveled with family
Great experience, the hotel stuff was very friendly
Stayed 3 nights in Aug 2023
Response from Lynne on Aug 9, 2023
Thank you for reviewing your stay with us Villeda I am happy to hear that it was an enjoyable one and the staff friendly, we look forward to seeing you again.

10/10 Excellent

Ardie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Lynne on Aug 9, 2023
I am happy to see that your stay with us was an enjoyable one, we look forward to seeing you again.

10/10 Excellent

Virginia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and quiet. Good value.
Stayed 1 night in Aug 2023
Response from Lynne on Aug 9, 2023
Thank you for reviewing your stay with us Virginia, I am happy to hear that it was a pleasant one and it was nice and quiet, we look forward to seeing you the next time you are in the area.

10/10 Excellent

Adam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is always very good
Stayed 1 night in Aug 2023
Response from Lynne on Aug 9, 2023
Thank you Adam for reviewing your stay with us, I am happy to hear that they continue to be good, we look forward to next time.

2/10 Terrible

Sarah

Disliked: Staff & service
I am disappointed in the customer service of this hotel chain
Stayed 1 night in Aug 2023
Response from Lynne on Aug 4, 2023
I am sorry Expedia's cancellation policy was an issue for this reservation, this is unfortunately the downside of booking a pre-paid reservation as you do not pay the hotel directly, so they are limited to whatever policy was agreed to at the time of booking. Have a nice day.

10/10 Excellent

Donna

Stayed 1 night in Jul 2023
Response from Lynne on Aug 16, 2023
I am happy to see that your stay with us was an enjoyable one, we look forward to seeing you again.