Ratings based on 260 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler from LAKE HAVASU CITY AZ
Nice hotel.Posted Jul 7, 2017
Pros: Location of our room.
Cons: Breakfast extended a half hour longer.
Location: Plenty of shopping and restaurants.
Hotel comfortable. Enjoyed surrounding areas. Beautiful lakes and forestry.
for Everyoneby A verified traveler from san diego
Overall very satisfiedPosted May 2, 2017
Problem with room keys not working even after being replaced several times. Food in breakfast room was partially frozen at least once. Making it hard to heat and enjoy.
for Everyoneby A verified traveler from oregon
Posted May 1, 2017
Breakfast was deliciouse! Best. Breakfast at a motel we have ever had!
by A verified traveler
Old sheets, old beds, old air conditioner.Posted Apr 25, 2017
Cons: New sheets and beds
Location: Near the freeway and a Fred Meyers so you can gas up and grab food
Everything seemed tired about this place. The sheets we pilled, the beds were sagging. I'd always assumed a Holiday Inn was pretty good quality.
Posted Apr 14, 2017 on Hotels
Posted Apr 12, 2017 on Hotels
Posted Apr 10, 2017 on Hotels
by A verified traveler from m
Family tripPosted Apr 10, 2017
When we arrived we were. It greeted bc the front desk person was on the phone and clearly she saw us bc she said I have to held someone in and then kept talking , to too it off we only got 1 key to our rooms bc the key card reader was not working so that was an inconvenience as we were staying more thank one person per room , the front desk person the next morning at check out was good , but the breakfast was cold and no where to sit , just not a good experience at all and I was surprised bc Holiday Inn Express is my favorite hotel to stay when I travel and this was a first worth he rudeness and cold food anyway I would not recommend this particular location at all, training is key and your personnel obviously needs it.
by A verified traveler
Posted Mar 29, 2017 on Hotels
Posted Mar 23, 2017 on Hotels
The room was ok. A nice reminder as to why we like other competing hotels better. The room was a little dated and had a festering faint smell of cigarette smoke even though it was NON-SMOKING. The blankets were not comfortable, bad nights sleep.