Great stay close to major freeway
Posted Oct 6, 2016
The hotel staff was a little underwhelming in their service, but not horrible. I had to wait 2-3 minutes to have a desk clerk help me while she, instead, stupid taking to her coworker about personal issues. Not very professional. The housecleaning staff was also a bit off-putting, but nothing terrible. The comfort, the room size, the breakfast were all great.
Comment from Hotel Management
Oct 8, 2016 by Meaghan F., Director of Sales, Hotel Management
Thank you for taking the time to share such helpful feedback regarding your most recent stay with us. While I am happy to learn that you found the accommodations and breakfast to be enjoyable, I am quite disappointed to learn about the interactions you had with our team. Please know that I will share your comments with the leadership team to ensure that the proper steps are taken to correct these issues. I do hope that we are able to welcome you back again soon. Should your travels bring you back to Medford, please do not hesitate to contact me directly to assist with making sure your next stay is comfortable, enjoyable and memorable.