Ratings based on 456 Verified Reviews

4.2 out of 5
89% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

Just lacking

Posted Jan 17, 2017
Breakfast marginal. Room not cleaned until 5:00 after requesting. Fitness room missing towel and earbuds. Waited over 10 minutes for hot water in shower both mornings.
5 out of 5
Recommended
for Everyone
by A verified traveler

Comfortable and roomy

Posted Jan 16, 2017
Spacious, clean, great coffee, delicious breakfast
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to Boston.

Posted Jan 16, 2017
Very spacious room with sitting area and desk and kitchenette. Bigger than we thought it would be. Would be great if you are planning a few days stay. Hotel staff was very pleasant and accommodating.
5 out of 5
Recommended
for Everyone
by A verified traveler

Large clean rooms, great service.

Posted Jan 15, 2017
Would come back anytime. The rooms were exceptionally large with modern decor. Very comfortable. The staff was very nice and helpful at all times of our stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from Newnan, GA

Nice hotel, WILL stay again!

Posted Jan 10, 2017
Pros: Room and free hot breakfast buffet
Great amenities, close to a lot of things, clean and spacious room and nice staff
3 out of 5
Recommended
for Everyone
by A verified traveler

nice hotel close to city

Posted Jan 3, 2017
Pros: conveniently located for easy access to places of interest
Cons: bathroom should have an inside sink. The sink out in the open woke up everyone in the room. bathroom pipe noisy when next door guest was using it.
Location: part of the area is residential but a short drive will take you to near plaza
fair experience. liked the underground parking option when weather is bad.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 29, 2016
Perfect for my family. We really enjoyed the atmosphere and the employees were very friendly
Comment from Hotel Management
Jan 1, 2017 by Meaghan F., Director of Sales, Hotel Management
Dear Traveler, Thank you for sharing such great feedback about your recent stay at the Hyatt Place Boston/Medford! We look forward to welcoming you back again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Malden, MA

Pleasently surprised

Posted Dec 21, 2016
Booked the room just because they allowed pets, was not expecting much, but boy was I pleasently surprised. From the moment I arrived, they were attentive and made me feel welcomed.
Comment from Hotel Management
Dec 27, 2016 by Meaghan F., Director of Sales, Hotel Management
Dear Eddie, Thank you for taking the time to share such wonderful feedback regarding your recent stay at the Hyatt Place Boston/Medford! We are so happy to know that you found the hotel to be comfortable and enjoyable! We look forward to welcoming you back soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from metro Boston

Third visit as good as the first

Posted Dec 18, 2016
This has become my go-to hotel. For this visit, I stayed on the sixth floor for two nights/three days. Housecleaning could use improvement. Ordering in was simple and quick.
Comment from Hotel Management
Dec 19, 2016 by Meaghan F., Director of Sales, Hotel Management
Dear michelle, Thank you for taking the time to share such valuable feedback regarding your recent experiences at our hotel. Please know that I have shared your comments with the Housekeeping team to ensure that we take the necessary steps to improve the service that we provide for our guests. We look forward to welcoming you back soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Ireland

Great hotel will be back

Posted Dec 12, 2016
Great time in this hotel and loved our stay Cannot wait to get back
Comment from Hotel Management
Dec 19, 2016 by Meaghan F., Director of Sales, Hotel Management
Dear Denis, Thank you for taking the time to share such wonderful feedback regarding your recent stay at the Hyatt Place Boston/Medford! We are so pleased to know that you found every aspect of the hotel experience to be enjoyable! We also cannot wait to welcome you back!