Terrace/patio

Reviews of Magnolia Hotel

3 out of 5
Magnolia Hotel
245 North 5th Street, Jacksonville, OR

Reviews

9.0

Wonderful

Rating 10 - Excellent. 418 out of 735 reviews" "
Rating 8 - Good. 249 out of 735 reviews" "
Rating 6 - Okay. 59 out of 735 reviews" "
Rating 4 - Poor. 7 out of 735 reviews" "
Rating 2 - Terrible. 2 out of 735 reviews" "

9.2/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.0/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Jeff on Feb 19, 2024
Hey Alex,So glad you enjoyed your stay! See you again next time.

10/10 Excellent

Kent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magnolia
Nice and clean, quiet and close to Main Street The host even made dinner reservations for us at C Street Bistro which is a great place to eat/\.
Stayed 1 night in Sep 2023
Response from Jeff on Oct 6, 2023
Thanks for choosing the Magnolia, Kent. Glad you enjoyed your stay!

10/10 Excellent

Lilian

Liked: Cleanliness, staff & service, property conditions & facilities
Super cute place. It feels like home away from home and not like the typical hotel stay. I will definitely come back
Stayed 1 night in Sep 2023
Response from Jeff on Sep 27, 2023
Lilian, so glad you enjoyed your stay! Can’t wait to see you again soon.

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Give this place a try - you won't be disappointed!
I cannot give enough praise or say enough good words about The Magnolia Hotel. My stay was 100% wonderful from start to finish. Highly, highly recommend. I will definitely be returning.
Stayed 3 nights in Sep 2023
Response from Jeff on Sep 14, 2023
Wow! Helen. Thank you for such kind words and can't wait to have you back. All our best.

8/10 Good

Derrick

Liked: Staff & service
Comfortable bed and great towels. Dirty glass in bathroom and bathroom baseboard had a pretty good accumulation of dust and hair in front of the toilet. Breakfast choices were very limited. Very noisy. You could hear everyone’s footsteps up and down the hallways, doors opening and closing, dishes and plates clanking in the dining area. I believe guests were trying to be quiet, but the walls seem to be very thin. Walking distance to Britt.
Stayed 1 night in Sep 2023
Response from Jeff on Sep 9, 2023
Derrick,Thanks for the feedback. We take a lot of pride in offering an exceptional, fresh and clean space. No excuses, we obviously missed the ball in dusting those baseboards. We have a fabulous housekeeping team. When they saw the review, they jumped on new protocols to make sure it doesn't happen again.As for the noise, we get it. This is a 100 year old building and while all the rooms have insulated walls and rubber padded wool carpet, new construction is quieter for sensitive sleepers. We do provide white noise machines for all rooms which folks have really enjoyed.As for the the breakfast menu, for other readers, it includes: Homemade GF Granola & Oatmeal, Greek Yogurt with homemade fruit compote, fresh fruit, hard-boiled eggs from our own organic chickens, Sourdough bread from local Apple Cellar Bakery, and lots of coffee & tea. A little defensive on that one as we think our focus on quality, simple ingredients make the breakfast pretty darn tasty!

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous stay in a delightful town!
We absolutely loved our stay at Magnolia and will be back! It’s in a great location (very short walk to restaurants and The Britt venue), has a beautiful decor and the continental breakfast was healthy, fresh and delicious!
Stayed 1 night in Aug 2023
Response from Jeff on Sep 8, 2023
Thanks, Wendy. Can't wait to see you again!

10/10 Excellent

Lori

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendliest host, beautiful furnisheings and decor. Super comfortable bed. Fantastic breakfast. Loved it, will be back.
Stayed 1 night in Aug 2023
Response from Jeff on Sep 8, 2023
Thanks, Lori!!

10/10 Excellent

Mindy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely return. I do have a go route room. Within walking distance to Britt pavilion, restaurants , bars and shopping.
Stayed 1 night in Aug 2023
Response from Jeff on Aug 24, 2023
Thanks, Mindy. We'll hope to see you again!

6/10 Okay

Joseph

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Aug 2023

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
The atmosphere is calming and welcoming.
Stayed 1 night in Aug 2023
Response from Jeff on Aug 24, 2023
So glad you enjoyed it, Michelle!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New owners, new vibe
The updates the new owners have done to the Magnolia are amazing! Beautiful and cozy furnishings and the great location make this a must stay place in Jacksonville.
Stayed 1 night in Jul 2023
Response from Jeff on Aug 24, 2023
We appreciate that so much! We'll see you again soon!

10/10 Excellent

CARLA

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property, well curated, & quiet. Thoughtful touches throughout. Comfortable beds, nice buffet continental breakfast. Will return.
Stayed 1 night in Jul 2023
Response from Jeff on Aug 24, 2023
Thanks Carla! We'll look forward to having you back.

10/10 Excellent

Cathy

I grew up in this area and come back to visit frequently. This is a warm, friendly, quiet, comfortable place to stay. New owners are on top of improvements and maintaining the beautiful original grounds and feel of a historical local location. This is the place I will always stay!
Stayed 3 nights in Jul 2023
Response from Jeff on Aug 24, 2023
Thanks Cathy. We'll look forward to your return visit!

8/10 Good

Robert, Laguna Niguel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Jeff on Aug 24, 2023
Thanks Robert. We appreciate you choosing the Magnolia!

10/10 Excellent

David

Stayed 1 night in Jul 2023
Response from Jeff on Aug 24, 2023
Thanks, David!

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023
Response from Jeff on Aug 24, 2023
Thanks, Janet!

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable room with great light.
Stayed 1 night in Jul 2023
Response from Jeff on Aug 24, 2023
Glad you enjoyed your stay!

10/10 Excellent

Shone

Liked: Cleanliness, staff & service, property conditions & facilities
Quaint small time inn, friendly host Anna
Stayed 1 night in Jun 2023
Response from Jeff on Aug 24, 2023
Thanks Shone!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place was awesome. Beautiful bulding and rooms. Ample common areas with privacy. Healthy good quality breakfast. Location is perfect. Wpuld not stay anywhere else near Medford
Stayed 2 nights in Jun 2023
Response from Jeff on Jun 6, 2023
So glad to hear you had a great stay, and thanks for such kind words. We'll see you soon!

10/10 Excellent

Carter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
YOU MUST STAY HERE! Amazing
This was one of our all time favorite places to stay for our anniversary trip. Jeff was so kind and accommodating, and they did an incredible job with it. The area is magical. Easy walk to downtown, cannot recommend this place enough!
Stayed 1 night in Jun 2023
Response from Jeff on Jun 4, 2023
Carter, thank you for your kind words. We are so glad you enjoyed your stay. Jacksonville is a really special place to be sure! Safe travels home.

10/10 Excellent

MICHAEL

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Jacksonville Gem
The Magnolia is a beautiful boutique hotel in downtown Jacksonville. We loved our stay here and had the pleasure of meeting the owner and his children, who were all incredibly friendly and helpful. We’ll be back for sure.
Stayed 1 night in May 2023
Response from Jeff on Jun 4, 2023
Michael, thanks so much for the sweet review. It was a pleasure having you at the hotel. All our best and hope to see you again soon!

10/10 Excellent

JILLIAN, San Juan Capistrano

Liked: Cleanliness, staff & service, property conditions & facilities
The Magnolia Hotel/Inn couldn’t be more charming, nor in a better location. This fully remodeled inn, run by owner Jeff and his wife was one of the highlights on my trip to Oregon. I highly recommend it.
Stayed 1 night in Apr 2023
Response from Nikki (owner) on May 1, 2023
Thanks so much for taking the time to provide a review

10/10 Excellent

Cathy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jeff and his wife have completed a fantastic renovation of this stately property. They have created an inviting and comfortable atmosphere with “ extra touches” at every step. I highly recommend you too experience the warmth of their hospitality.
Stayed 1 night in Mar 2023
Response from Nikki (owner) on May 1, 2023
Thanks so much for taking the time to provide a review. We hope to host you again in the future.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We really enjoyed our stay it was our first time there. The owners are friendly the room was clean and comfortable and we enjoyed the breakfast will be going again
Stayed 1 night in Oct 2022

10/10 Excellent

Charles

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A quiet, restful place that gave us the perfect "base" while we were in the area.
Stayed 3 nights in Oct 2022

10/10 Excellent

Donald, Sonoma

Traveled with partner
Liked: Staff & service, property conditions & facilities
Beautifully decorated Inn with welcoming and helpful staff. Great location tttwo short blocks from downtown.
Stayed 2 nights in Sep 2022
Response from Jeff on Oct 3, 2022
Thanks for the kind words, Donald. It was a pleasure to have you with us.

10/10 Excellent

JAMES, VALE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was nothing nothing like about the place it was a beautiful old home great breakfast great location and the owner was very welcoming and informative
Stayed 1 night in Sep 2022
Response from Robert & Susan on Sep 10, 2022
James: Thanks so much........glad you enjoyed

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from Robert & Susan on Sep 1, 2022
Thanks for the grade. Hope to see you again

10/10 Excellent

Ann

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The hosts keep the propeety absolutely beautiful!
Stayed 1 night in Aug 2022
Response from Robert & Susan on Aug 23, 2022
Hi Ann: Thanks for the kind words

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from Robert & Susan on Aug 13, 2022
Thanks so much

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful place for a quiet getaway.
Stayed 2 nights in Aug 2022
Response from Robert & Susan on Aug 11, 2022
Thanks for the lovely words.

10/10 Excellent

Janet

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Inn is comfortable and charming. It is a gem
Stayed 1 night in Aug 2022
Response from Robert & Susan on Aug 11, 2022
Was great hosting you

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owners made us feel very welcome, and our stay was lovely.
Stayed 1 night in Aug 2022
Response from Robert & Susan on Aug 11, 2022
Thanks Judith. Hope to see you again.

10/10 Excellent

Elisabeth

Stayed 1 night in Jul 2022
Response from Robert & Susan on Aug 1, 2022
Thanks, Elisabeth

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Adorable Place, Very Comfortable
I had a recent short stay at Magnolia Inn. The owners were very nice, and the room was nicely decorated, clean, and comfortable. The homemade bread pudding for breakfast was delicious, and I also enjoyed the jars of fresh fruit. I was so happy that the room had a fan in it (it's the little things). I would stay again, for sure.
Stayed 1 night in Jul 2022
Response from Robert & Susan on Aug 1, 2022
Thanks for the kind words, Rebecca.

8/10 Good

Thomas E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

10/10 Excellent

Steve

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff's flexibility to accommodate our needs.
Stayed 1 night in Jul 2022
Response from Robert & Susan on Jul 15, 2022
Appreciate the comments

8/10 Good

Joel R

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older, yet very well-maintained, property that fit right in with its historic surroundings. The owners were very personable, and the rooms were very clean. Each room has its own decor that keeps with the historical theme of surrounding Jacksonville and the inn itself. It’s pretty centrally located, and is within easy walking distance from the handful of shops/restaurants downtown. Britt Pavilion, a frequent summer outdoor concert venue, is also just about a 10-minute walk. My only real knock against the property is the soundproofing, or lack thereof. Because of the age and construction of the building (single-pane windows and uninsulated walls), it didn’t do much to muffle the noises from inside or outside the room. Most of the rooms are situated around a common kitchen, making it hard to sleep in as noises and conversations from the continental breakfast are quite audible within your room. Additionally, because the property is located right on one of the main roads in Jacksonville, we also got lots of street noise throughout the night. I was awakened a little after midnight by a gaggle of drunk tourists meandering home from one of the local taverns, yelling their conversation directly outside my room (not that the property owners have any control over that). But just the routine traffic noise was enough to wake me a few times throughout the night. All that being said, the pros outweighed the cons for this property and I would definitely stay here again.
Stayed 1 night in Jul 2022
Response from Robert & Susan on Jul 15, 2022
Thanks for the feedback Joel. Hope to see you again

10/10 Excellent

Seth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Facility loaned us chairs for the Britt festival. Nice touch.
Stayed 1 night in Jul 2022
Response from Robert & Susan on Jul 15, 2022
Appreciate the kind words

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top 5% of hotels on the west coast
Truly a gem of a property. Rooms are unique. comfortable and clean. The kitchen and common areas are kept immaculately clean. Home made pastries with the free breakfast.
Stayed 1 night in Jun 2022
Response from Robert & Susan on Jun 28, 2022
Hi James.... Thanks for the nice words. Hope to see you and yours again.

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and really nice historical home. I thoroughly enjoyed my stay at the Magnolia Inn. The owner was very friendly and helpful with everything!
Stayed 3 nights in Jun 2022
Response from Robert on Jun 19, 2022
Thanks so much. Tight Lines........

10/10 Excellent

Amber

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The owner was friendly and welcoming. My room was very clean and comfortable. Super close to downtown, short easy walk to restaurants and shopping and the Britt concert venue. Really enjoyable stay!
Stayed 1 night in Jun 2022
Response from Robert & Susan on Jun 14, 2022
Thanks so much, Amber. Hope to see you again.

10/10 Excellent

Kimberly J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hospitality plus!!
The hospitality was amazing! Special touches; bath salts, steamer, soft Egyptian linens, plentiful teas and amazing homemade blueberry muffins!! Great location! The owner is personable and shared abundantly his knowledge of the area!!
Stayed 1 night in May 2022
Response from Robert & Susan on Jun 12, 2022
Thanks for the kind words

10/10 Excellent

Kari

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will definitely becoming back here. This place was so charming. They have everything you might need and more. The towels and bed linens were fluffy and soft, rooms were quiet and clean and the breakfast was fantastic.
Stayed 1 night in Apr 2022
Response from Robert on May 6, 2022
Thanks Kari.

10/10 Excellent

Linda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was just perfect....the arrangement of room, amenities, convenience, food and owners. So pleased to have happened on this place.
Stayed 1 night in Apr 2022
Response from Robert on May 6, 2022
Thanks Linda!!

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn't be better. Great time.
Stayed 1 night in Apr 2022
Response from Robert on Apr 26, 2022
Thanks for the kind words. Hope to see you again soon

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, Serene, nice grounds. Owner very helpful. Like the artwork, the kitchen, the patio and the special names on the rooms. My room was named Eva.
Stayed 1 night in Apr 2022
Response from Robert on May 6, 2022
Thanks so much for the kind words

10/10 Excellent

KATHY, Westville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2022

10/10 Excellent

Doug

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Owners always friendly and helpful
Stayed 1 night in Feb 2022
Response from Robert on Feb 17, 2022
Thanks Doug. We look forward to seeing you again.