Ratings based on 667 Verified Reviews

4.0 out of 5
87% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Bonney Lake

Second stay on the trip

Posted Feb 15, 2018
Pros: Great staff and maintence of the hotel is first rate.
Cons: This is an older building. It's extremely well kept but does show wear.
Location: There are numerous places to eat nearby. There is shopping at chain stores. While it's easy to get to From I-5, you have to watch the turns.
We stayed her Super Bowl Sunday. This stay is on our return. The staff is very caring and professional. The first visit a coat was left behind. The manager called us and agreed to hold it for our return. We signed in and he handed it to us. The hotel is set back from the road with plenty of parking. There's a full restaurant across the parking lot with multiple fast food and big box facilities nearby. Microwave, TV, good WiFi and refrigerator are included. Toilet, shower are separate from the vanity and sink. Unlike most of the other hotels we have stayed at, the bathroom is in great shap, nothing lose, no leaks etc. breakfast is full, not a "grab n go" "continental breakfast" other place offer.
Comment from Hotel Management
Feb 16, 2018 by Manager, Hotel Management
It is so wonderful to see that we were able to provide you with a superior level of service and accommodations. We would love to see you back on your next trip to the area!
5 out of 5
Recommended
for Everyone
by A verified traveler from seattle

Easy to Find, Close to Food & Shopping

Posted Feb 5, 2018
Pros: Easy to get too, short distance from food
Location: Seems to be in a major shopping area, there's a mall and several "Big Box" stores along with numerous places to eat.
Older hotel but very well maintained. Efficient staff that gave clear directions to the room. They provide more information on Wi-Fi, breakfast, and cable.
Comment from Hotel Management
Feb 5, 2018 by Manager, Hotel Management
It is so wonderful to see that we were able to provide you with a superior level of service and accommodations. We would love to see you back on your next trip to the area!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 4, 2018
Friendly staff, easy parking, clean rooms, overall nice stay for reasonable cost
Comment from Hotel Management
Feb 4, 2018 by Manager, Hotel Management
Your feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional guest experience. Thank you for sharing with us about our staff and parking. We hope to see you again in the future and to impress you with the continued improvements we make.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to airport. Staff very helpful.

Posted Jan 18, 2018
Great stay to fly out of Medford, OR Shuttle readily available.
Comment from Hotel Management
Jan 19, 2018 by Manager, Hotel Management
We strive to give every guest an enjoyable and memorable experience. Thank you for the comments regarding our hotel. We hope to see you again someday and to transform your opinion of our hotel and service.
4 out of 5
Recommended
for Everyone
by A verified traveler from Lousville JY

One night stay

Posted Jan 6, 2018
With a late arrival I needed a clean airport hotel. Plus: accommodating driver, clean comfortable room Minus; room very cold and could not figure out how to make it warmer , shower curtain installed in such a way that it didn’t close at all, instant oatmeal but only selections with sugar. Overall: slept in coat, wiped up floor from shower (they should correct this) , lucky I had a spare oatmeal. Is it so hard to have some plain? And no points on that rate for some reason
Comment from Hotel Management
Jan 6, 2018 by Manager, Hotel Management
We appreciate that you've taken the time to share with us regarding our rate and shower. It is through feedback like yours that we are able to quickly address any area in which we can improve our services. Thank you for taking the time to share this experience.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 22, 2017
Pros: Location and price good. Very clean room. Quiet.
Location and price good. Very clean room. Very quiet.
Comment from Hotel Management
Dec 23, 2017 by Manager, Hotel Management
It is truly our goal to impress each guest with our service and hospitality. We want to thank you for the remarks pertaining to our location and price. Please do consider us again on your next visit to the area.
4 out of 5
Recommended
for Everyone
by A verified traveler from oregon

Hotel close to movie theater, shopping at mall

Posted Dec 1, 2017
Pros: breakfast was nice
Cons: new beds
Location: shopping and gas stores
Hop Skip and a jump to the movies, best buy, and the mall.
Comment from Hotel Management
Dec 4, 2017 by Manager, Hotel Management
Your comments and suggestions will help us to recognize our strengths and improve upon our weaknesses so thank you for the comments regarding our hotel. Our ever present goal is to exceed expectations of service and accommodations. I hope you'll return to enjoy a five star experience.
3 out of 5
Recommended
for Everyone
by A verified traveler from San Diego, CA

Close to convenience stores, Fred Meyer, etc.

Posted Nov 28, 2017
Arrival at airport was at night, but easy to find hotel with phone gps. We were looking for a place to purchase some liquor only to find out that alcohol is not sold in Food 4 Less or regular markets. Fred Meyer was very close to the same area and we were able to get in some good deals plus no tax! We ate at the restaurant right in front of the hotel and the food was great! All in all, we had a good experience right after a long plane flight. We were able to rest comfortably with even a nice breakfast in the morning which is provided by the hotel!
Comment from Hotel Management
Nov 29, 2017 by Manager, Hotel Management
Thank you for sharing your experience. We appreciate the insight regarding our area and breakfast. Insights shared by our guests are invaluable in our quest to always provide our guests with a memorable and enjoyable experience.
4 out of 5
by lisa l

One big problem.

Posted Nov 21, 2017 on Hotels
The hotel was wonderful, location was awesome, and airport transportation scheduled with no problem. The only problem, that turned into rather a big deal was the radio/alarm clock on the other side of the giant bed went off at 3am. In the dark, without glasses, I just smacked the top, but should have turned on a light to find my glasses and locate the tiny OFF switch vs SNOOZE. It was the 2nd alarm that finished my night's sleep. That was a BIG negative, taking precedent over the quite dreadful pillows. I only needed it that one night to avoid a 3hr drive from home to the airport. On the plus side, the place was nice and clean with friendly staff.
5 out of 5
Recommended
for Other
by A verified traveler

Accommodating staff

Posted Nov 21, 2017
When we were assigned an upstairs room, we were changed without a problem!
Comment from Hotel Management
Nov 21, 2017 by Manager, Hotel Management
On behalf of our entire staff - thank you for the wonderful rating. We look forward to your next visit!