Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, desk, blackout drapes, iron/ironing board

Reviews of Rodeway Inn

2 out of 5
Rodeway Inn
901 S Riverside Ave, Medford, OR

Reviews

8.6

Excellent

Rating 10 - Excellent. 522 out of 1000 reviews" "
Rating 8 - Good. 330 out of 1000 reviews" "
Rating 6 - Okay. 84 out of 1000 reviews" "
Rating 4 - Poor. 36 out of 1000 reviews" "
Rating 2 - Terrible. 28 out of 1000 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Linda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, would come again when in area.
Stayed 1 night in Apr 2024
Response from Customer Care Team on Apr 9, 2024
Dear Linda, thank you for letting us know you had a great stay at Rodeway Inn Medford. We're glad our pleasant accommodations impressed you. Providing excellent facilities and pleasant services is what we're all about, so it is exciting to hear that you had a fantastic time at our place. It was a pleasure to host you, and we look forward to having you back here to spend some more wonderful holiday time.Kind Regards,Nimish Patel, General Manager, Rodeway Inn Medford

10/10 Excellent

Sherry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay here when I come to Medford. Clean, quiet and friendly.
Stayed 1 night in Jan 2024
Response from Customer Care Team on Jan 17, 2024
Dear Sherry, we thank you for honestly rating our hotel and friendly services. Our main objective is to provide a clean, quiet room for our guests, and I'm glad we succeeded in doing this for you. We sincerely hope that you enjoyed your stay and our hospitality. We look forward to serving you an unbeaten Rodeway Inn guest experience on your next visit to Medford.Kind Regards,Nimish Patel, General Manager, Rodeway Inn Medford

10/10 Excellent

anthony

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Customer Care Team on Jan 9, 2024
Dear Anthony, thank you for staying with us and taking the time to review your visit. We intend for our guests to experience bliss and peace and successfully meet their expectations at Rodeway Inn Medford. It was a pleasure to host you as our guest, and it makes us happier to get the best rating for our services. We're delighted to know that you thoroughly enjoyed your stay with us, and we look forward to you revisiting us for a beautiful vacation.Kind Regards,Nimish Patel, General Manager, Rodeway Inn Medford

8/10 Good

Marcia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place at the price for stay on way through town. Older motel up graded with good tv and bed Clean
Stayed 1 night in Dec 2023
Response from Customer Care Team on Jan 2, 2024
Dear Marcia, we are thrilled to see that your experience during your stay was satisfactory. We aspire to deliver a desirable guest experience to each customer who visits our humble hotel for clean, well-equipped, and affordable accommodation. Reviews like yours help us realize that we have succeeded in doing so greatly to an extent. Thank you very much for taking the time to rate our services. You can inform us if any aspects of your visit were unappealing. We hope to see you and serve you better at Rodeway Inn Medford on your next visit!Kind Regards,Nimish Patel, General Manager, Rodeway Inn Medford

6/10 Okay

Doug

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Man who checked us in was unfriendly. Then I called about possibly checking out late. He was very rude. Would not stay there again
Stayed 2 nights in Dec 2023
Response from Customer Care Team on Dec 26, 2023
Dear Doug, we are genuinely sorry to hear you had a bad experience while staying at our hotel. We understand from your comments that our check-in staff was unprofessional and did not help you address your concerns. We apologize for their rude customer service. We intend to take this episode very seriously, communicate with our team, and train them accordingly to respond better to guests' requirements. We hope to take all measures required to rectify the situation soon enough, so kindly give us time to sort this out peacefully. Kind Regards,Nimish Patel, General Manager, Rodeway Inn Medford

2/10 Terrible

Clarence

Stayed 1 night in Dec 2023
Response from Customer Care Team on Dec 19, 2023
Dear Clarence, thank you for reaching out to us. We regret the extreme inconvenience caused to you and are quite saddened to learn you had such a negative experience. Please let us know about any improvements we can introduce to enhance the overall guest experience at our establishment. We’re already working on a few areas and would love your perspective on the same. On that note, we apologize for letting you down and request you give us another chance to rectify our errors and earn your trust!Kind Regards,Nimish Patel, General Manager, Rodeway Inn Medford

10/10 Excellent

Cornelia, Citrus Heights

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Since the weather is cold we mostly appreciated the heat being turned on before arriving so the room was warm and comfortable.
Stayed 1 night in Nov 2023
Response from Customer Care Team on Dec 5, 2023
Dear Cornelia, many thanks for your glowing review of our hotel. At the Rodeway Inn Medford, we take great pleasure in making our guests comfortable from the get-go. We are excited to hear your beautiful praise for our decision to turn on the heat before your arrival. Our clean and comfy rooms make a stay at our hotel a desirable experience, and we could not have been happier to serve you to the best of our efforts. Our mission is to deliver immense value to each guest, and it sounds like you had a fantastic experience with us. We are thrilled to host you at our humble establishment and would love to serve you on every trip you take to Medford!Kind Regards,Nimish Patel, General Manager, Rodeway Inn Medford

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Very nice motel. I'll be staying here again
Stayed 1 night in Dec 2023
Response from Customer Care Team on Dec 5, 2023
Dear Guest, we are happy to have hosted you and served you well at the Rodeway Inn Medford. Our guest experience is designed so that all aspects of your stay exhibit excellent performance. Thank you for allowing us to make you feel welcome at our hotel and for taking the time to appreciate our facilities and services. Your lovely review makes us feel unique about the quality of our accommodations, and that is exactly what we wished to achieve. It was a great pleasure to host you, and we would gladly welcome you again many more times!Kind Regards,Nimish Patel, General Manager, Rodeway Inn Medford

10/10 Excellent

David

Liked: Amenities, property conditions & facilities
TV screen would darken
Stayed 1 night in Nov 2023
Response from Customer Care Team on Nov 25, 2023
Dear David, we are pleased to learn that you have given us a lovely rating of your guest experience. Thank you for allowing us to make you feel welcome at our hotel and for taking the time to appreciate our hospitality. We apologize for the inconvenience you faced with the TV screen darkening during your stay. We will promptly investigate and address the issue to ensure that our facilities are in optimal condition. Let us know the next time you're in town so we can set up another riveting holiday for you at the Rodeway Inn Medford!Kind Regards,Nimish Patel, General Manager, Rodeway Inn Medford

8/10 Good

Jeffrey

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Old building, but very well kept and clean.
Stayed 1 night in Nov 2023
Response from Customer Care Team on Nov 23, 2023
Dear Jeffrey, thank you for giving us a lovely rating. We intend for our guests to experience bliss and peace and successfully meet their expectations at Rodeway Inn Medford. Our responsibility is to ensure that you have the best time during your vacation, and your satisfaction with our clean and well-kept accommodations makes us very pleased. Other than the age of the building, we hope there were no lapses during your stay. We can assure you that your next visit will be even more fruitful and fulfilling, so don't forget to let us know and book in advance for a refreshing guest experience!Kind Regards,Nimish Patel, General Manager, Rodeway Inn Medford

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Customer Care Team on Nov 14, 2023
Dear Laura, thank you for letting us know you had a great stay at Rodeway Inn Medford. Providing excellent facilities and pleasant services is what we're all about, so it is exciting to hear that you had a fantastic time at our place. It was a pleasure to host you, and we look forward to having you back here to spend some more wonderful holiday time.Kind Regards,Nimish Patel, General Manager, Rodeway Inn Medford

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always stay here.
Stayed 1 night in Oct 2023
Response from Customer Care Team on Oct 30, 2023
Dear Guest, thank you for your kind words, as we are pleased that you had a lovely stay with us. We are delighted that our team provided you with an excellent guest experience at our hotel. We strive to achieve maximum guest satisfaction at Rodeway Inn Medford, and your rating indicates the quality of our facilities and services. We generously offer our hospitality and care to all our guests, so you can always be assured that we will serve you the best of our efforts. Do not hesitate to let us know about any improvements we could bring to our establishment. It was a joyous opportunity to host you during this recent stay, and we would be more than happy if you chose us for your next vacation!Kind Regards,Nimish Patel, General Manager, Rodeway Inn Medford

10/10 Excellent

Nao

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and easy to find!
Stayed 1 night in Oct 2023
Response from Customer Care Team on Oct 30, 2023
Hey Nao, we are pleased to learn that you have given us a lovely rating of your guest experience. Thank you for allowing us to make you feel welcome at our hotel and for taking the time to appreciate our clean, convenient accommodations. The joy of knowing that our guests had a perfect holiday is incomparable. Let us know the next time you're in town so we can set up another riveting holiday for you at the Rodeway Inn Medford!Kind Regards,Nimish Patel, General Manager, Rodeway Inn Medford

10/10 Excellent

Christine

Stayed 1 night in Oct 2023
Response from Customer Care Team on Nov 14, 2023
Dear Christine, we are happy to have hosted you and served you well at the Rodeway Inn Medford. Our guest experience is designed so that all aspects of your stay exhibit excellent performance. Thank you for allowing us to make you feel welcome at our hotel and for taking the time to appreciate our facilities and services. Your lovely review makes us feel unique about the quality of our accommodations, and that is exactly what we wished to achieve. It was a great pleasure to host you, and we would gladly welcome you again many more times!Kind Regards,Nimish Patel, General Manager, Rodeway Inn Medford

6/10 Okay

David

Liked: Cleanliness, staff & service
Disliked: Amenities
Very nice owners, average room, economy breakfast with the smallest coffee and juice cups possible.
Stayed 1 night in Oct 2023
Response from Customer Care Team on Oct 17, 2023
Dear David, we appreciate your feedback about the owners and room conditions. We apologize if you found the breakfast to be below expectations, and we will consider your comments as we aim to enhance our breakfast-related amenities and offerings. Do not hesitate to inform us if any other aspects of your visit were unappealing. We hope to see you and serve you better at Rodeway Inn Medford on your next visit!Kind Regards,Nimish Patel, General Manager, Rodeway Inn Medford

8/10 Good

Jiliene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We found this room to meet expectations. For the pricing, we found the room clean enough and very roomy. The fridge and microwave were convenient, as was the location, with plenty of shopping and food nearby.
Stayed 3 nights in Oct 2023
Response from Customer Care Team on Oct 17, 2023
Dear Jiliene, it is our absolute pleasure to receive a positive review of your stay at Rodeway Inn Medford. Bringing together a clean, comfy room with proper resources and dedicated services at a reasonable price is what we set our sights on, so it takes us beyond joy when we hear our respected guests resonate with it through their feedback. We are thankful to you for including your appreciation for our location and its conveniences in your review. That information will be helpful for travelers who may be considering a stay with us. We intend for our guests to experience bliss and peace and successfully meet their expectations at our humble hotel, so thank you for choosing us. It was a joyous opportunity to host you during this recent stay, and we would be more than happy if you chose us for your next vacation!Kind Regards,Nimish Patel, General Manager, Rodeway Inn Medford

8/10 Good

Steven

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Great value at a lower price
This is an economy stay that provides a very fair value. My mom lives in town, and we stay here almost every time we come to visit. It's not perfect, but I'm not paying for perfection. Decent bed, central location, and very clean. No complaints at all. I recommend.
Stayed 3 nights in Oct 2023
Response from Customer Care Team on Oct 11, 2023
Dear Steven, thank you for rating our services and reviewing your stay at Rodeway Inn Medford. Our staff contributes their best efforts to ensure our guests receive a clean, pleasant, and enriched hotel experience. We're delighted to have done that for you suitably on all your visits. The quality of our clean accommodation facilities and the convenience of our location are matters of pride for us, and your appreciation makes us overjoyed. We generously offer our hospitality and care to all our dear guests, so you can be assured that we will serve you relentlessly for your comfort. Let us know when you're revisiting Medford so we can arrange excellent accommodation for you again!Kind Regards,Nimish Patel, General Manager, Rodeway Inn Medford

6/10 Okay

Gordon

Traveled with partner
Shower head was bad, toilet was not elongated ! It sucked!
Stayed 1 night in Oct 2023
Response from Customer Care Team on Oct 5, 2023
Dear Gordon, we are sorry to hear that you had such a disappointing experience during your stay. We apologize for the faulty shower head and other poor bathroom conditions that affected your visit. We are incredibly disappointed that we could not welcome and accommodate you comfortably, and we are determined to take serious action for the discrepancies in offering a clean and trouble-free guest experience. Such an experience is not typical of what our guests receive, so we intend to do what's necessary to make our guest experience comfortable and stress-free. Once again, we express our deepest apologies for your troubles and hope to have you back here as a contended guest!Kind Regards,Nimish Patel, General Manager, Rodeway Inn Medford

8/10 Good

Joan

Liked: Property conditions & facilities
Person who checked me in wasn't particularly friendly and the floor in my room needs to be washed. But the bed was very comfortable, and I appreciated the continental breakfast. Overall it was fine for the price.
Stayed 1 night in Oct 2023
Response from Customer Care Team on Oct 5, 2023
Dear Joan, we are glad you found the bed comfortable and enjoyed our continental breakfast. We apologize for the inconvenience caused by the dirty state of the floor and any discomfort you felt during your check-in. Our hotel administration has been notified of these issues accordingly, and our team will take care of them soon. Do not hesitate to inform us if any other aspects of your visit were unappealing. We hope to see you and serve you better at Rodeway Inn Medford on your next visit!Kind Regards,Nimish Patel, General Manager, Rodeway Inn Medford

8/10 Good

Rena

Business traveler
Liked: Cleanliness, property conditions & facilities
average
Stayed 1 night in Sep 2023
Response from Customer Care Team on Oct 3, 2023
Dear Rena, thank you for rating your stay at our hotel. It is lovely to see our guests acknowledge the pleasure of choosing to stay with us. We'll try our best to make up for any shortcomings on your next visit if you could inform us about what didn't reach your expectations this time. Let us know about your next visit to Rodeway Inn Medford in advance, and we'll book a perfect room for your vacation. Kind Regards,Nimish Patel, General Manager, Rodeway Inn Medford

2/10 Terrible

Theresa

Traveled with pets, Traveled with family
They refused to check us in because we have pets. They expect us to pay anyway.
Stayed 1 night in Sep 2023
Response from Customer Care Team on Sep 29, 2023
Dear Theresa, we sincerely apologize for the inconvenience you experienced during your recent visit. We understand that traveling with pets is a common practice, and we regret that our pet policy caused you frustration. We will certainly review our communication and policies to ensure they are clear and well-explained to prevent any future misunderstandings. Your feedback is essential, and we hope you'll consider giving us another opportunity to provide you with a more pleasant and accommodating stay in the future. Please feel free to reach out to our management team so we can address your concerns further.Kind Regards,Nimish Patel, General Manager, Rodeway Inn Medford

8/10 Good

Margo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not good noise insulation between rooms
Stayed 1 night in Sep 2023
Response from Customer Care Team on Sep 22, 2023
Dear Margo, thank you for sharing a kind review of your visit. Our objective is to deliver immense value to our esteemed guests, and it is exciting to hear you acknowledge the quality of our services. We have noted your comment about the poor sound insulation between the rooms, and this shall be duly worked out. Thank you for sharing your honest feedback. We are delighted that you chose to stay at Rodeway Inn Medford and would love to host you again.Kind Regards,Nimish Patel, General Manager, Rodeway Inn Medford

4/10 Poor

Rodney K

Liked: Staff & service
Not sure how they won any awards or were rated as highly as they were. Maybe new management but overall poor experience.
Stayed 1 night in Sep 2023
Response from Customer Care Team on Sep 20, 2023
Dear Rodney, thank you for reaching out to us. We regret the extreme inconvenience caused to you and are quite saddened to learn you had such a negative experience. Please let us know about any improvements we can introduce to enhance the overall guest experience at our establishment. We’re already working on a few areas and would love your perspective on the same. On that note, we apologize for letting you down and request you give us another chance to rectify our errors and earn your trust!Kind Regards,Nimish Patel, General Manager, Rodeway Inn Medford

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Customer Care Team on Sep 20, 2023
Dear Michael, we are happy to have served you well at Rodeway Inn Medford. It is our pleasure that our rooms match up to the standards you were expecting. Customer service is of utmost importance to us, and we thrive on providing our best to our guests. We continually try to upgrade the quality of our accommodation, and we would gladly appreciate more feedback on your stay. We shall be delighted to host you on all your visits to Medford, with all our facilities running at their best.Kind Regards,Nimish Patel, General Manager, Rodeway Inn Medford

10/10 Excellent

Dave

Stayed 1 night in Sep 2023
Response from Customer Care Team on Oct 11, 2023
Dear Dave, we are happy to have hosted you and served you well at Rodeway Inn Medford. Our guest experience is designed so that all aspects of your stay exhibit excellent performance. Thank you for allowing us to make you feel welcome at our hotel and for taking the time to appreciate our facilities and services. Your lovely review makes us feel unique about the quality of our accommodations, and that is exactly what we wished to achieve. It was a great pleasure to host you, and we would gladly welcome you again many more times!Kind Regards,Nimish Patel, General Manager, Rodeway Inn Medford

10/10 Excellent

Andy

Liked: Property conditions & facilities
Stayed 1 night in Sep 2023
Response from Customer Care Team on Sep 14, 2023
Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accessible, parking right outside room, staff considerate and welcoming
Stayed 1 night in Sep 2023
Response from Customer Care Team on Sep 12, 2023
Dear Kathy, we are pleased that you thoroughly enjoyed your time at Rodeway Inn Medford. We appreciate you letting us know how satisfied you were with our convenient location, designated parking, and considerate staff services. The greatest joy of serving our guests is knowing that we provide a premium experience that makes them feel comfortable, peaceful, and contended without worrying about any matters of their stay. Thank you for choosing to stay with us and taking the time to share your honest review. We look forward to hosting you for another ultimate guest experience on your next visit to Medford.Kind Regards,Nimish Patel, General Manager, Rodeway Inn Medford

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though we checked in late the attendant was cheerful and friendly. The room was clean amd the bed comfortable. We would stay here again.
Stayed 1 night in Sep 2023
Response from Customer Care Team on Sep 8, 2023
Dear Peter, we are happy to have hosted and served you exceptionally well at Rodeway Inn Medford. Thank you for your kind words about our cheerful and courteous staff services. We are glad you found your room comfortable and clean, as our wonderful team is devoted to ensuring that every aspect of your stay is well-managed and maintained for your comfort. It is delightful to learn that you would gladly revisit us. We shall be thrilled to accommodate you on your next visit to Medford, with all our facilities running at their best.Kind Regards,Nimish Patel, General Manager, Rodeway Inn Medford

10/10 Excellent

Andrew, Mesa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, very clean, relatively quiet compared to most motels. Staff was extremely polite and helpful, and our late check-in (1130pm) was a breeze.
Stayed 4 nights in Sep 2023
Response from Customer Care Team on Sep 7, 2023
Dear Andrew, thank you for letting us know you had a great stay at Rodeway Inn Medford. We're glad our accommodations worked out so well for you. Providing excellent facilities and pleasant services is what we're all about, so it is exciting to hear that you had a fantastic time at our place. It was a pleasure to host you, and we look forward to having you back here to spend some more wonderful holiday time.Kind Regards,Nimish Patel, General Manager, Rodeway Inn Medford

8/10 Good

Hector

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Customer Care Team on Sep 6, 2023
Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team

10/10 Excellent

Susan, AUBURN

Liked: Staff & service, amenities, property conditions & facilities
Great, easy accessible room with easy parking. Very friendly staff.
Stayed 1 night in Aug 2023
Response from Customer Care Team on Aug 31, 2023
Dear Susan, we are delighted to know that you had an excellent stay with us. Our guest experience is designed so that all aspects of your visit are managed well for outstanding performance. We generously offer our hospitality and care to all our guests, and your review assures us that we have served you to the best of our efforts for your comfort and satisfaction. Let us know the next time you're coming to Medford so we can deliver an incredible Rodeway Inn guest experience!Kind Regards,Nimish Patel, General Manager, Rodeway Inn Medford

4/10 Poor

Akash, Newcastle

Disliked: Staff & service, property conditions & facilities
Cheap hotel in average price. Limited breakfast and ancient room type and rusty accessories.
Stayed 1 night in Aug 2023
Response from Customer Care Team on Aug 31, 2023
Dear Akash, we appreciate your feedback and are sorry to hear that our hotel fell short of your expectations. We strive to provide value to our guests, and we apologize for any disappointment you experienced during your stay. Your comments will guide us in our ongoing efforts to improve our amenities and accommodations. We hope to have the opportunity to provide you with a more satisfying stay in the future.Kind Regards,Nimish Patel, General Manager, Rodeway Inn Medford

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stray!!
Stayed 1 night in Aug 2023
Response from Customer Care Team on Sep 8, 2023
Dear Steven, we are thankful for giving our hotel a splendid rating for our services. We aim to deliver clean, cozy accommodations for our guests, along with a great hotel experience full of memorable instances and happy moments. It is a matter of pride for us that we succeeded in doing this for you. We look forward to your next visit to serve you again with an exceptional guest experience tailor-made for our distinguished customers.Kind Regards,Nimish Patel, General Manager, Rodeway Inn Medford

10/10 Excellent

CHANIN, OREGON CITY

Stayed 1 night in Aug 2023
Response from Customer Care Team on Sep 12, 2023
Dear Chanin, thank you so much for that lovely review! We are frankly beyond words when our guests gift us the best rating for our services. It is a proud moment for our staff to be granted an honest review that brings out their best efforts to ensure excellent hygiene and provide maximum comfort to our customers. We aim to serve customers on par with peak hospitality standards, and your satisfaction rewards us with pure joy. We sincerely hope to host you again on a much-deserved holiday at Rodeway Inn Medford with the finest of our facilities and services!Kind Regards,Nimish Patel, General Manager, Rodeway Inn Medford

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy toad trip rest stop.
Extremely comfortable and clean accommodations for an overnight stay during my long road trip.
Stayed 1 night in Aug 2023
Response from Customer Care Team on Aug 17, 2023
Dear Mary, we're glad to hear that you had a comfortable and clean overnight stay during your road trip. Providing a restful stop along your journey is important to us. If you have any more travel plans or questions in the future, feel free to ask. Safe travels!Kind Regards,Nimish Patel, General Manager, Rodeway Inn Medford

6/10 Okay

Leland

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2023
Response from Customer Care Team on Aug 17, 2023
Dear guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

10/10 Excellent

venkata ramesh

Stayed 1 night in Aug 2023
Response from Customer Care Team on Aug 9, 2023
Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team

8/10 Good

Marion

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Customer Care Team on Aug 9, 2023
Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team

10/10 Excellent

Dominick

Stayed 1 night in Jul 2023
Response from Customer Care Team on Aug 3, 2023
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 Good

Rose

Traveled with family
Liked: Amenities, property conditions & facilities
My husband stayed. He was concerned about the area but very happy with the room. Said was very clean and felt safe.
Stayed 1 night in Jul 2023
Response from Customer Care Team on Aug 3, 2023
Dear Rose, we are thrilled to see that your experience during your stay was satisfactory. We aspire to deliver a desirable guest experience to each customer who visits our humble hotel for clean and safe accommodation. Reviews like yours help us realize that we have succeeded in doing so greatly to an extent. Thank you very much for taking the time to review our facilities. You can inform us if any aspects of your visit were unappealing. We hope to see you and serve you better at Rodeway Inn Medford on your next visit!Kind Regards,Nimish Patel, General Manager, Rodeway Inn Medford

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here before and I like it. Only thing is the air conditioner was a little bit loud but worked just fine.
Stayed 1 night in Jul 2023
Response from Customer Care Team on Aug 9, 2023
Dear Mark, thank you for giving us a lovely rating. We intend for our guests to experience bliss and peace and successfully meet their expectations at Rodeway Inn Medford. Our responsibility is to ensure that you have the best time during your vacation, and your satisfaction makes us very pleased with our accommodations. Besides the slightly loud air conditioning, we hope there were no lapses during your stay in accessing our facilities or receiving staff services. We can assure you that your next visit will be even more fruitful and fulfilling, so don't forget to let us know and book in advance for a refreshing guest experience!Kind Regards,Nimish Patel, General Manager, Rodeway Inn Medford

4/10 Poor

Jeanette

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Customer Care Team on Aug 2, 2023
Dear Jeanette, thank you for sparing the time to rate us. We’re extremely gutted to receive such low ratings on our performance during your recent stay. However, complete feedback from your end will be constructive for us to decipher what went wrong during your stay. We look forward to hearing more from you to improve your next visit with us!Kind Regards,Nimish Patel, General Manager, Rodeway Inn Medford

10/10 Excellent

PEGGY

Stayed 1 night in Jul 2023
Response from Customer Care Team on Aug 17, 2023
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Large bathroom. Clean room
Stayed 1 night in Jul 2023
Response from Customer Care Team on Jul 27, 2023
Dear Jean, thank you for letting us know you had a great stay at Rodeway Inn Medford. We're glad our clean, spacious accommodations worked out so well for you. Providing excellent facilities and pleasant services is what we're all about, so it is exciting to hear that you had a fantastic time at our place. It was a pleasure to host you, and we look forward to having you back here to spend some more wonderful holiday time.Kind Regards,Nimish Patel, General Manager, Rodeway Inn Medford

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Customer Care Team on Jul 26, 2023
Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team

6/10 Okay

Jeffrey

Traveled with family
Disliked: Property conditions & facilities
The room was clean, but bare bones. Kind of low quality. The heater/AC was extremely noisy. One of the lower priced hotels in the area but still high in my opinion.
Stayed 1 night in Jul 2023
Response from Customer Care Team on Jul 25, 2023
Dear Jeffrey, thank you for acknowledging the cleanliness of our rooms, even though the overall quality is not up to the mark. We apologize for any inconvenience caused by the noise from the heater/AC unit. Your comfort is our priority, and we'll work on finding solutions to significantly reduce the noise levels. We understand that you felt the room to be pricier than expected, but we want to assure you that we do not overcharge for our quality of services. Do not worry, as we have passed your concerns to the management. We value your input and hope to welcome you back in the future.Kind Regards,Nimish Patel, General Manager, Rodeway Inn Medford

10/10 Excellent

Elizabeth

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, convenient, no-frills stopover for a road trip between California and Washington. Breakfast was better than average, and we loved the fresh flowers growing in planters all over the property. Definitely recommend to other travelers looking for a quiet, comfortable stay. Check out Bear Creek Park, 5 mins away, if you need a place to stretch your legs.
Stayed 1 night in Jul 2023
Response from Customer Care Team on Jul 27, 2023
Dear Elizabeth, many thanks for your glowing review of our hotel. At Rodeway Inn Medford, we take great pleasure in making our guests comfortable from the get-go. We are excited to hear your beautiful praises of our breakfast options, beautiful property, and convenient location. Our clean and comfy rooms make a stay at our hotel a desirable experience, and we could not have been happier to serve you to the best of our efforts. Our mission is to deliver immense value to each guest, and it sounds like you had a fantastic experience with us. We are thrilled that you would recommend our humble establishment. We would love to serve you on every trip you take to Medford!Kind Regards,Nimish Patel, General Manager, Rodeway Inn Medford

10/10 Excellent

Judy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice room. Just arrived.
Stayed 1 night in Jul 2023
Response from Customer Care Team on Jul 25, 2023
Dear Judy, we thank you for honestly rating our hotel and services. Our main objective is to provide a clean, comfortable room for our guests, and I'm glad we succeeded in doing this for you. We sincerely hope that you enjoyed your stay and all our facilities. We look forward to serving you an unbeaten Rodeway Inn guest experience on your next visit to Medford.Kind Regards,Nimish Patel, General Manager, Rodeway Inn Medford

10/10 Excellent

Carlos

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The AC worked great on the hot days.
Stayed 3 nights in Jul 2023
Response from Customer Care Team on Jul 25, 2023
Dear Carlos, thank you for letting us know you had a great stay at Rodeway Inn Medford. We're glad our air conditioning unit worked out perfectly for you. Providing excellent facilities and pleasant services is what we're all about, so it is exciting to hear that you had a fantastic time at our place. It was a pleasure to host you, and we look forward to having you back here to spend some more wonderful holiday time.Kind Regards,Nimish Patel, General Manager, Rodeway Inn Medford

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommended. Parking right in front of the room.
Stayed 1 night in Jul 2023
Response from Customer Care Team on Jul 25, 2023
Dear Charles, we are delighted to know that you had an excellent stay with us at Rodeway Inn Medford. It is pleasing to hear that you were satisfied with the convenience of a designated parking spot in front of the room. Thank you so much for crafting a glowing review of your guest experience and sharing your kind recommendation of our hotel. We were hoping you could stay here again on your next journey, so let us know when you're passing through Medford to help us set up things even bigger and better for you.Kind Regards,Nimish Patel, General Manager, Rodeway Inn Medford