Ratings based on 770 Verified Reviews

3.8 out of 5
78% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Close to Airport

Posted Jul 20, 2017
Pros: Everything
Cons: Didn't see anything
Location: We only stayed overnight
We stayed there because it was so close to the airport and provided 24 hour shuttle service
Comment from Hotel Management
Jul 21, 2017 by Shawna, Front Desk Manager, Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, good location

Posted Jul 19, 2017
Pros: The cleanliness, friendly staff and the swimming pool and hot tub.
Cons: I can not think of anything to be improved upon.
Location: The location seemed very central to anything one might want to do.
The hotel was very clean, beautiful and the staff was very friendly and professional. Two nights were spent at this hotel and everyone was wonderful. Beds were comfortable with comfortable pillows as well. The shower was great also. This was a very wonderful place to stay and would definitely recommend it to anyone else. The swimming pool and hot tub were awesome. Very big and perfect temperature.
Comment from Hotel Management
Jul 19, 2017 by Shawna, Front Desk Manager, Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 13, 2017
Pros: Close proximity to airport and shuttle service
We only stayed one night but the room and staff were wonderful.
Comment from Hotel Management
Jul 15, 2017 by Shawna, Front Desk Manager, Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
by A verified traveler from Seattle

Friendly Staff

Posted Jul 13, 2017
Pros: Friendliness of staff and comfort of room.
Cons: Nothing.
Location: Easy access to just about everything. Central location and only 3 minutes from airport.
Every staff member went out of their way to be welcoming and ensure I had a wonderful stay. Amazing hospitality for sure. Will definitely be staying there again.
Comment from Hotel Management
Jul 15, 2017 by Shawna, Front Desk Manager, Hotel Management
Thanks for staying with us. We appreciate your feedback!
3 out of 5
Recommended
for Everyone
by A verified traveler

Good location in Medford, OR

Posted Jul 12, 2017
The room we first received was at the end of the hotel facing Motel 6 - it was the worst night sleep ever - about every 30 minutes starting around 2am car alarms were going off and around 5-7am the traffic noise was unbearable. The hotel graciously moved us to the other end of the hotel near the lobby in a suite and we could not hear a thing - had the best sleep ever. Staff is wonderful and we had lunch there which was wonderful on the outside dining patio.
Comment from Hotel Management
Jul 12, 2017 by Shawna, Front Desk Manager, Hotel Management
Thanks for staying with us. We appreciate your feedback!
3 out of 5
Recommended
for Everyone
by A verified traveler from Central Valley, CA

Good for a mid-way break on a long road trip.

Posted Jul 11, 2017
Relatively comfortable bed with soft linens; clean and fresh without an overly bleachy smell; microwave, sink and mini-fridge. Excellent location right off the freeway. Ample open parking. Really not too bad. Offer a discount for breakfast but we didn't partake, so I can't comment on the food. My picky issues include the fact that the A/C is a wall unit without a thermostat, so always blowing.The curtains weren't super tight on the window, so always a bit of light coming through. The microwave, fridge and kitchen sink were about 18" from one of the beds (two-queen room) and the bathroom sink, mirror, lights, electrical outlet and counter are not at all separated from the bed area by a wall, door or any other light/noise barrier...so realistically if one person is up and getting ready, everyone is up. The shower and toilet are in their own room, but no electrical outlet, mirror or countertop in there. So this might be a great room for some or a bad room for those who want to sleep a little longer while travelling companions are prepping. Overall neither great nor horrible.
Comment from Hotel Management
Jul 12, 2017 by Shawna, Front Desk Manager, Hotel Management
Thanks for staying with us. We appreciate your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco

Close to airport

Posted Jul 11, 2017
Pros: Close to airport.
Cons: Bathroom facilities.
Location: Medford has a superb music and theater scene.
Stayed there because I had a flight at 05:15. The shuttle service was great: 5 min wait, 5 min ride. The room was ok except that the bathroom fan was too noisy to use and controlled the only light in the bathroom.
Comment from Hotel Management
Jul 12, 2017 by Shawna, Front Desk Manager, Hotel Management
Thanks for staying with us. We appreciate your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler from Santa Cruz, CA

Very convenient location and wonderful staff

Posted Jul 5, 2017
I would stay again. However, I would request a room on an upper floor. We stayed on the lowest floor, partially below steet level. Lots of "basement" noises, generator whine of some sort also where the hotel laundry is done. Maybe the noise was louder because of our nearness to that?? Our bed was very firm which made for less than restful sleep for me and a little stiff and sore in the a.m. They have a nice pub and restaurant there and everyone was so nice. Overall, I enjoyed my 3 night stay there.
Comment from Hotel Management
Jul 6, 2017 by Shawna, Front Desk Manager, Hotel Management
Thanks for staying with us. We appreciate your feedback!
1 out of 5
by A verified traveler from med ford orgon

Hotel smelled like gas .dirty bedding old carpet

Posted Jul 4, 2017
Water pipes in next room squeling. Dirty sheets on bed smelled like gas in halls Very noise.hard bed carpet And bathroon discusting..
Comment from Hotel Management
Jul 8, 2017 by Shawna, Front Desk Manager, Hotel Management
Please contact the Front Desk so that we may discuss the issues you had with your stay.
3 out of 5
by A verified traveler

Hard to get in or out with construction blocking

Posted Jul 4, 2017
Cabinet door broken, mold in shower and dirty stained carpet. Refrigerator would make noise everyone it started cooling, woke me up several times.
Comment from Hotel Management
Jul 7, 2017 by Sandee, Hotel Management
Thank you for your comment. Please contact me at my email address below. We will be doing remodeling along with new carpet in the fall. Hopefully the road construct will be completed very soon.