Room, 2 Queen Beds | Down comforters, pillowtop beds, desk, blackout drapes

Reviews of Red Lion Inn & Suites Grants Pass

2 out of 5
Red Lion Inn & Suites Grants Pass
1880 NW 6th St , Grants Pass, OR

Reviews

8.8

Excellent

Rating 10 - Excellent. 623 out of 1023 reviews" "
Rating 8 - Good. 269 out of 1023 reviews" "
Rating 6 - Okay. 68 out of 1023 reviews" "
Rating 4 - Poor. 37 out of 1023 reviews" "
Rating 2 - Terrible. 26 out of 1023 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Steve

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Apr 2024
Response from Red Lion Inn Management on Apr 16, 2024
Dear Steve,Thank you for the feedback! We're glad to hear that you found our property clean. Maintaining a clean and comfortable environment for our guests is our top priority. If there's anything else we can do to improve your experience, please feel free to let us know. We appreciate your stay and hope to welcome you back in the future!Kind Regards,Red Lion Inn Management

10/10 Excellent

Sandi

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you to the front counter lady that was kind enough to let me borrow her umbrella in the rain. Always enjoy coming to the Red Lion and very accessible for our dogs. Every time we come thru Grants Pass we always ask for the same room, no complaints what so ever.
Stayed 1 night in Apr 2024
Response from Red Lion Inn Management on Apr 19, 2024
Dear Sandi,We're delighted to hear that you had a positive experience at Red Lion and that our front desk staff were able to assist you during your stay, especially with lending you an umbrella. Providing excellent service and ensuring our guests' comfort is important to us, and we're glad we could make your visit enjoyable. It's wonderful to know that you find our hotel accessible for your dogs and that you consistently enjoy your stays with us. We truly appreciate your loyalty, and we'll be sure to pass along your kind words to our team. Thank you for choosing to stay with us, and we look forward to welcoming you back again soon!Kind Regards,Red Lion Inn Management

10/10 Excellent

Jasjot

Amanda was great.
Stayed 1 night in Apr 2024
Response from Red Lion Inn Management on Apr 16, 2024
Dear Jasjot,We're thrilled that Amanda provided you with excellent service during your stay! We'll be sure to pass along your kind words to her. If there's anything else we can assist you with, please don't hesitate to let us know. We hope to have the pleasure of welcoming you back soon!Kind Regards,Red Lion Inn Management

10/10 Excellent

Gail

Liked: Amenities
Very nice property. Recently upgraded as I understand and it shows. The bed is comfy and the WiFi works great!
Stayed 1 night in Apr 2024
Response from Red Lion Inn Management on Apr 16, 2024
Dear Gail,We're thrilled you enjoyed your stay at our recently upgraded property! Providing comfortable accommodations and reliable amenities like Wi-Fi are top priorities for us, and we're glad to hear that we met your expectations. Thank you for choosing to stay with us, and we hope to welcome you back for another fantastic stay in the future!Kind Regards,Red Lion Inn Management

10/10 Excellent

Chaitanya venugopal Kandepalli

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very reasonably priced and excellent property. Good value for the money.
Stayed 1 night in Apr 2024
Response from Red Lion Inn Management on Apr 15, 2024
Dear Chaitanya,We're thrilled that you found our property to be excellent and reasonably priced, offering good value for your money! Providing exceptional value and quality accommodations is important to us, and we're glad that we could meet your expectations. If there's anything else we can do to enhance your experience or if you have any questions or requests for your next stay, please don't hesitate to let us know. We appreciate your feedback and look forward to welcoming you back for another great stay in the future!Kind Regards,Red Lion Inn Management

10/10 Excellent

Shannon, Camarillo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent front desk staff. nice room. clean. toilet shower area a bit small. safe area. walked over to eat at restaurant. general facilities were nice. nice breakfast area.
Stayed 1 night in Mar 2024
Response from Red Lion Inn Management on Apr 11, 2024
Dear Shannon,Thank you for your feedback! We're delighted to hear that you had a positive experience with our front desk staff and that you enjoyed your nice and clean room. We appreciate your input regarding the size of the toilet shower area, and we'll take that into consideration for future improvements. It's great to know that you felt safe in our area and that you were able to enjoy the nearby restaurant. We're pleased that you found our general facilities to be nice and that you enjoyed our breakfast area. We look forward to welcoming you back in the future, and if there's anything else we can do to enhance your experience, please let us know.Kind Regards,Red Lion Inn Management

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was very easy as well as the check out
Stayed 1 night in Mar 2024
Response from Red Lion Inn Management on Apr 11, 2024
Dear Ian,We're glad to hear that your check-in and check-out experiences were smooth and hassle-free! Providing efficient service is important to us, and we're delighted that we could make the process easy for you. If there's anything else we can do to improve your future stays, please don't hesitate to let us know. We look forward to welcoming you back again soon!Kind Regards,Red Lion Inn Management

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed the location and food options
Stayed 1 night in Apr 2024
Response from Red Lion Inn Management on Apr 11, 2024
Dear Ian,We're thrilled to hear that you enjoyed our location and the variety of food options available nearby! Providing convenient access to dining options is important to us, and we're delighted that you found our location to your liking. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back again soon!Kind Regards,Red Lion Inn Management

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Red Lion Inn Management on Apr 11, 2024
Dear Gordon,Thank You for the PERFECT SCORE rating of your experience at Red Lion Inn & Suites Grants Pass! We are thrilled that you loved your stay. We'd love to host you again in the future.Kind Regards,Red Lion Inn Management

8/10 Good

Kristi

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good people
Stayed 1 night in Mar 2024
Response from Red Lion Inn Management on Apr 10, 2024
Dear Kristi,Thank you for your kind words! We're glad you found our staff to be good people. We value providing excellent service and hospitality and appreciate your positive feedback. If there's anything else we can assist you with, please don't hesitate to let us know. We hope to welcome you back again soon!Kind Regards,Red Lion Inn Management

6/10 Okay

Julie

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
They had a vending machine,but it only had monster to drink.
Stayed 1 night in Mar 2024
Response from Red Lion Inn Management on Apr 10, 2024
Dear Julie,Thank you for sharing your feedback with us. We apologize for any inconvenience caused by the limited drink options available in the vending machine. Your comment about the lack of variety is duly noted, and we will look into expanding our beverage selection to better accommodate our guests' preferences. We appreciate your valuable input, and we hope to have the opportunity to provide a more satisfactory experience for you in the future. If there's anything else we can assist you with, please don't hesitate to let us know.Kind Regards,Red Lion Inn Management

10/10 Excellent

George

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for cheap !
Stayed 1 night in Apr 2024
Response from Red Lion Inn Management on Apr 16, 2024
Dear George,We're glad to hear that you found our place to be of great value! Providing affordable accommodations without compromising on quality is important to us. Thank you for choosing to stay with us, and we hope you had a wonderful experience. If you're ever in the area again, we'd be delighted to welcome you back for another pleasant stay!Kind Regards,Red Lion Inn Management

10/10 Excellent

Kelly

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy on and off freeway. Quiet and nice reception staff.
Stayed 1 night in Apr 2024
Response from Red Lion Inn Management on Apr 4, 2024
Dear Kelly,We're pleased to hear that you found our hotel conveniently located with easy access to the freeway and that you had a quiet stay. Providing a peaceful environment for our guests is essential, and we're glad we could meet your expectations about this. Additionally, we appreciate your kind words about our reception staff. We strive to provide excellent service and are delighted that our team members contributed positively to your experience. If there's anything else we can do to enhance your experience during future stays, please don't hesitate to let us know. We appreciate your feedback and hope to welcome you back again soon!Kind Regards,Red Lion Inn Management

8/10 Good

Olive

Liked: Amenities, property conditions & facilities
Friendly staff and quick check-in. The room was clean but did have sugar ants on the floor and bathroom countertop. My only complaint is, for being a pet friendly hotel, there wasn’t a grassy area, or any area, to relieve my dog.
Stayed 1 night in Mar 2024
Response from Red Lion Inn Management on Apr 3, 2024
Dear Olive,Thank you for choosing to stay with us and for taking the time to provide your feedback. We're glad our friendly staff made your check-in process smooth and that you found your room clean. We apologize for any trouble caused by the presence of sugar ants, and we will address this quickly with our housekeeping team to ensure a more enjoyable experience for our guests in the future. We appreciate your feedback and will certainly consider it as we strive to improve our facilities to accommodate our furry guests better. We hope to welcome you back for a more enjoyable stay in the future. If you have any further concerns or if there's anything else we can do to help you, please don't hesitate to let me know.Kind Regards,Red Lion Inn Management

10/10 Excellent

Brook

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Id stay there again
Stayed 1 night in Mar 2024
Response from Red Lion Inn Management on Apr 2, 2024
Dear Brook,We're glad to hear that you had a positive experience with us! We appreciate your feedback and look forward to welcoming you back for another stay. If you have any further comments or questions, please let us know.Kind Regards,Red Lion Inn Management

8/10 Good

Glenda

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property was nice
Stayed 1 night in Mar 2024
Response from Red Lion Inn Management on Apr 2, 2024
Dear Glenda,We're glad to hear that you enjoyed the property! If there's anything specific you enjoyed or any feedback you'd like to share, feel free to let us know. We're here to ensure you have a great stay.Kind Regards,Red Lion Inn Management

6/10 Okay

Ferrel, Clovis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was an older place, kind of out of the way, off the freeway, but it was clean and smelled nice. The room was ample big. We arrived in the dark so we didn't see the grounds until morning. When we got out of the room we saw that the grounds were clean and it was a pretty cool place.
Stayed 1 night in Mar 2024
Response from Red Lion Inn Management on Apr 2, 2024
Dear Ferrel,We're glad to hear that you found our hotel clean and pleasant despite its age and location. It's great that the room was spacious enough for your needs. Thank you for mentioning the cleanliness of the grounds and the lovely atmosphere. We hope you enjoyed your stay and consider staying with us again if you're in the area in the future!Kind Regards,Red Lion Inn Management

8/10 Good

Danny

Liked: Cleanliness, property conditions & facilities
The room was clean and large, it was quiet around the hotel and super easy to get around. Front desk was always helpful.
Stayed 2 nights in Mar 2024
Response from Red Lion Inn Management on Apr 1, 2024
Dear Danny,We are glad to hear that the room was clean and spacious, providing a comfortable environment for your stay. It's also great that the hotel surroundings were quiet, allowing for a peaceful experience. The helpfulness of the front desk staff added to the positive experience, making it easy to navigate your stay. If there's anything else you enjoyed or if you have any further feedback, feel free to share!Kind Regards,Red Lion Inn Management

10/10 Excellent

John

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Red Lion Inn Management on Mar 28, 2024
Dear John,We are delighted to receive your All-Star Vote! - Thank you very much! It feels great to know that our accommodation met all your needs. It was a pleasure to host you, and we look forward to hosting you in Red Lion Inn & Suites Grants Pass many more times.Kind Regards,Red Lion Inn Management

10/10 Excellent

Lin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location with in and out burgers, gas stations and grocery stores
Stayed 1 night in Mar 2024
Response from Red Lion Inn Management on Mar 27, 2024
Dear Lin,It's great that you found our location convenient with nearby amenities such as In-N-Out Burger, gas stations, and grocery stores! Providing easy access to essential services and dining options is important to us, and we're delighted that you found everything you needed nearby. Thank you for choosing to stay with us, and we hope to welcome you back for another enjoyable stay in the future! If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. We're here to ensure you have a fantastic experience every time.Kind Regards,Red Lion Inn Management

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room.
Stayed 1 night in Mar 2024
Response from Red Lion Inn Management on Mar 27, 2024
Dear Kim,We're glad to hear that you enjoyed your room! Providing comfortable and pleasant accommodations is our priority, and we're delighted that you found your room to your liking. Thank you for choosing to stay with us, and we hope to welcome you back for another enjoyable stay in the future! If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. We're here to ensure you have a fantastic experience every time.Kind Regards,Red Lion Inn Management

10/10 Excellent

Tony

Stayed 1 night in Mar 2024
Response from Red Lion Inn Management on Apr 12, 2024
Dear Tony,We are delighted to receive your All-Star Vote! - Thank you very much! It feels great to know that our accommodation met all your needs. It was a pleasure to host you, and we look forward to hosting you in Red Lion Inn & Suites Grants Pass many more times.Kind Regards,Red Lion Inn Management

10/10 Excellent

Manjinder, Abbotsford

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Cute, clean place to stay. Lots of food options around.
Stayed 1 night in Mar 2024
Response from Red Lion Inn Management on Mar 22, 2024
Dear Manjinder,We are delighted to receive your All-Star Vote! - Thank you very much!  It feels great to know that our accommodation met all your needs.  It was a pleasure to host you, and we look forward to hosting you in Red Lion Inn & Suites Grants Pass many more times.Kind Regards,Red Lion Inn Management

8/10 Good

Tom

Traveled with pets
Liked: Staff & service, property conditions & facilities
It’s a clean scene
Stayed 1 night in Mar 2024
Response from Red Lion Inn Management on Mar 21, 2024
Dear Tom,Thank you for your feedback!  We strive to maintain a clean and pleasant environment for all our guests.  If there's anything specific you particularly liked or if there are any areas where we can improve, please feel free to let us know.  We appreciate your support and hope to welcome you back soon!Kind Regards,Red Lion Inn Management

10/10 Excellent

Raymond G

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is so clean and nice looking. Feels safe and no loud noise from rooms
Stayed 1 night in Mar 2024
Response from Red Lion Inn Management on Mar 19, 2024
Dear Raymond,It's wonderful to hear that you found the property clean, well-maintained, and safe during your stay.  We understand the importance of a comfortable and peaceful environment for our guests, and we're glad that you enjoyed your experience.  If there's anything else we can do to make your stay even more enjoyable, please don't hesitate to let us know.  We appreciate your feedback and hope to welcome you back again soon!Kind Regards,Red Lion Inn Management

10/10 Excellent

Lynn A., Grants pass

Traveled with family and small children
Liked: Cleanliness, amenities
Clean, friendly staff and convenience I always stay here
Stayed 2 nights in Mar 2024
Response from Red Lion Inn Management on Mar 14, 2024
Dear Lynn,Thank you for your continued loyalty!  We're delighted to hear that you had another pleasant stay with us.  Our team works hard to maintain a clean and welcoming environment, and it's always rewarding to receive positive feedback from our valued guests like you.  We appreciate your support and look forward to welcoming you back for many more stays in the future!  If there's anything we can do to make your next stay even better, please don't hesitate to let us know.Kind Regards,Red Lion Inn Management

4/10 Poor

Tracy

Stayed 1 night in Mar 2024
Response from Red Lion Inn Management on Mar 12, 2024
Dear Tracy,We apologize for your difficulties while staying at our Red Lion Inn & Suites Grants Pass hotel.  This is not at all the type of experience we aim to provide. Once again, we are sorry we did not meet your expectations.  We certainly would love to hear directly from you with more context and feedback on where we failed to meet your expectations.Sincerely,Red Lion Inn Management

10/10 Excellent

Shiyou

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room and nice breakfast!
Stayed 1 night in Mar 2024
Response from Red Lion Inn Management on Mar 12, 2024
Dear Shiyou,We're delighted to hear that you enjoyed your spacious room and found our breakfast offerings to your liking!  Providing a comfortable stay and a satisfying breakfast experience are top priorities for us, so it's wonderful to know that we met your expectations in both regards.  Thank you for choosing to stay with us, and we hope to welcome you back for another enjoyable stay in the future!Kind Regards,Red Lion Inn Management

8/10 Good

john

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice for the money. Convenient. Location
Stayed 2 nights in Mar 2024
Response from Red Lion Inn Management on Mar 11, 2024
Dear John,We're delighted to hear that you found our hotel to be a good value for your money and appreciated its convenient location. Thank you for choosing to stay with us, and we hope to welcome you back again soon!Kind Regards,Red Lion Inn Management

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Red Lion Inn Management on Mar 6, 2024
Dear Mark,Thank you for sharing a PERFECT SCORE RATING of your stay with us at the Red Lion Inn & Suites Grants Pass.  We are pleased that your experience left a positive impression of our hotel.  We look forward to welcoming you back to our Red Lion Inn & Suites Grants Pass hotel soon!Kind Regards,Red Lion Inn Management

10/10 Excellent

Lynn A., Grants pass

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay at the hotel every time I go to Grants Pass I won’t stay anywhere else. The rooms are always clean, the hallways are clean and the property is always in tip top shape.Everyone at the desk are friendly and very willing to accommodate. The price is very reasonable. I’m in town every other month and there are never any issues I would highly recommend staying here
Stayed 1 night in Feb 2024
Response from Red Lion Inn Management on Mar 5, 2024
Dear Lynn,Thank you for your kind words!  We're thrilled to hear that you enjoy staying with us and that our team consistently provides you with a clean and comfortable experience.  We appreciate your loyalty and recommendation, and we look forward to welcoming you back on your next visit to Grants Pass!Kind Regards,Red Lion Inn Management

8/10 Good

Sharon, Lake Elsinore

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay
Stayed 2 nights in Feb 2024
Response from Red Lion Inn Management on Mar 1, 2024
Dear Sharon,Thank you for your feedback!  We're glad to hear that you enjoyed your stay with us.  We strive to provide a comfortable and enjoyable experience for all of our guests.  We appreciate your business and hope to welcome you back again soon!Kind Regards,Red Lion Inn Management

10/10 Excellent

Donna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place
Stayed 1 night in Feb 2024
Response from Red Lion Inn Management on Feb 27, 2024
Dear Donna,Thank you for your kind words! We are delighted you enjoyed your stay with us and found our place lovely. Providing a comfortable and enjoyable experience for our guests is our top priority, and we are thrilled that we could meet your expectations.We hope to have the pleasure of welcoming you back for another wonderful stay in the future. Kind Regards,Red Lion Inn Management

10/10 Excellent

Jeffrey

Liked: Property conditions & facilities
.
Stayed 1 night in Feb 2024
Response from Red Lion Inn Management on Feb 22, 2024
Dear Jeffrey,Thank you for a Perfect Score Rating on your Red Lion Inn & Suites Grants Pass stay.  We are glad you enjoyed your stay at our hotel.  Our amicable staff strives to deliver great experiences to our guests, and we are pleased to learn that our efforts are being appreciated.  We would love to host you again for your next visit.Kind Regards,Red Lion Inn Management

10/10 Excellent

FREDERICH, Campbell River

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stay there again. The breakfast was very good and lots of variety. Staff were pleasant and helpful. 😊
Stayed 1 night in Feb 2024
Response from Red Lion Inn Management on Feb 19, 2024
Dear FREDERICH,Thank you for your kind words and for sharing your positive experience. We are delighted that you enjoyed your stay and that our breakfast offerings exceeded your expectations with various options. We take great pride in providing exceptional service to our guests, and we are thrilled that our staff members enhanced your experience with their pleasant and helpful demeanor.Your satisfaction is our utmost priority, and we are grateful for your feedback. We look forward to welcoming you back for another wonderful stay in the future.Kind Regards,Red Lion Inn Management

8/10 Good

Kristin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, easy check in and affordable. Bed wasn’t very comfortable, but overall a nice stay.
Stayed 1 night in Feb 2024
Response from Red Lion Inn Management on Feb 7, 2024
Dear Kristin,Thank you for sharing your recent experience with us. We're delighted to hear that you found our staff friendly, the check-in process easy, and our rates affordable. We apologize for any discomfort you experienced with the bed. Your feedback is valuable to us, and we will certainly consider it as we strive to improve our accommodations and enhance the overall guest experience.We appreciate your patronage and hope to have the opportunity to welcome you back for another stay in the future.Kind Regards,Red Lion Inn Management

8/10 Good

Brad

Traveled with family
Liked: Amenities
Great value with clean rooms.
Stayed 3 nights in Jan 2024
Response from Red Lion Inn Management on Jan 30, 2024
Dear Brad,We're thrilled to hear that you found great value in your stay and appreciated the cleanliness of our rooms. Your satisfaction is important to us, and we're glad we could provide you with a positive experience. Please let us know if you have any specific feedback or if there's anything else we can do to enhance your future stays. Thank you for choosing us, and we look forward to welcoming you back! Safe travels!Kind Regards,Red Lion Inn Management

10/10 Excellent

DERYK, Edmonton

Traveled with partner
Liked: Staff & service, property conditions & facilities
Clean, comfortable and close to many dining options.
Stayed 1 night in Jan 2024
Response from Red Lion Inn Management on Jan 30, 2024
Dear Deryk,We're pleased to hear that your stay was enjoyable, finding our accommodations clean, comfortable, and conveniently located near various dining options. Your comfort and satisfaction are our priorities. If there's anything specific you liked or if you have any suggestions for improvement, feel free to share. We appreciate your feedback and hope to welcome you back for another pleasant stay in the future. Safe travels!Kind Regards,Red Lion Inn Management

10/10 Excellent

Randy

Stayed 1 night in Jan 2024
Response from Red Lion Inn Management on Mar 22, 2024
Dear Randy,We are delighted to receive your All-Star Vote! - Thank you very much!  It feels great to know that our accommodation met all your needs.  It was a pleasure to host you, and we look forward to hosting you in Red Lion Inn & Suites Grants Pass many more times.Kind Regards,Red Lion Inn Management

10/10 Excellent

Jason

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Typical red lion. It’s got everything you need
Stayed 1 night in Jan 2024
Response from Red Lion Inn Management on Jan 23, 2024
Dear Jason,Thank you for taking the time to share your feedback. We appreciate your concise yet positive comment about your experience with us. We are pleased to hear that our hotel provided everything you needed during your stay.Your satisfaction is our priority, and we look forward to the opportunity of welcoming you back for another pleasant stay. Thank you for choosing our hotel, and we appreciate your positive review.Kind Regards,Red Lion Inn Management

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Red Lion Inn Management on Jan 18, 2024
Dear Stephanie,Wow, thanks a lot for the PERFECT SCORE REVIEW! We are thrilled you had a great experience staying with us at Red Lion Inn & Suites Grants Pass. We would love to host you again on your next visit to Red Lion Inn & Suites Grants Pass.We hope your next trip is just around the corner so that we can get an opportunity to welcome you again!Kind Regards,Red Lion Inn Management

8/10 Good

Roger

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2024
Response from Red Lion Inn Management on Jan 12, 2024
Dear Roger,Thank you for taking the time to leave us a rating. We can't wait to have you back for another visit soon!Kind Regards,Red Lion Inn Management

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for weary travelers!
It's been years since I've stayed at a RL Inn. Pleasantly surprised at the stylish update of this Red Lion (no dark carpet and heavy curtains!). Very clean. Great for a dog-- near the outdoor area for pets. Large room, clean and updated bath. Friendly and welcoming check-in host (and at checkout, too). Continental breakfast was efficient and served the purpose for our early morning departure--but we're not big breakfast people. Would stay again!
Stayed 1 night in Jan 2024
Response from Red Lion Inn Management on Jan 10, 2024
Dear Katherine,Thank you for sharing your positive experience during your stay at Red Lion Inn! We're delighted to hear that you were pleasantly surprised by the stylish update and cleanliness of our facilities. We're especially pleased that you found our accommodations dog-friendly and enjoyed the outdoor area for pets. Your compliments on the large, clean, and updated room, as well as the friendly and welcoming service, are greatly appreciated. We're glad that our continental breakfast served its purpose for your early morning departure.We look forward to the opportunity to welcome you back for another stay. Kind Regards,Red Lion Inn Management

8/10 Good

charleen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Red Lion Inn Management on Jan 10, 2024
Dear charleen,Thank you for taking the time to leave us a rating.  We can't wait to have you back for another visit soon!Kind Regards,Red Lion Inn Management

8/10 Good

eunjin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So cleen
Stayed 1 night in Jan 2024
Response from Red Lion Inn Management on Jan 10, 2024
Dear eunjin,Thank you for your positive feedback! We are delighted to hear that you found our hotel exceptionally clean. Providing a clean and comfortable environment for our guests is a top priority, and we are pleased to have met your expectations.We value your input and hope to have the pleasure of hosting you again in the future.Kind Regards,Red Lion Inn Management

4/10 Poor

Robert

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Red Lion Inn Management on Jan 10, 2024
Dear Robert,Thank you for leaving a review for us; however, I apologize for any inconvenience you may have faced during your stay.  We would love to know what went wrong during your visit to ensure a better experience for all our guests.Kind Regards,Red Lion Inn Management

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was just what my family needed. Very pleased!
Stayed 4 nights in Dec 2023
Response from Red Lion Inn Management on Jan 10, 2024
Dear Jessica,Thank you for sharing your positive feedback! We are thrilled to hear that your stay with us was just what your family needed, and we are pleased to have met your expectations.We appreciate your kind words and look forward to the opportunity to welcome you and your family back in the future.Kind Regards,Red Lion Inn Management

10/10 Excellent

Deborah

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Red Lion Inn Management on Jan 10, 2024
Dear Deborah,Thank you for sharing a PERFECT SCORE RATING of your stay with us at the Red Lion Inn & Suites Grants Pass. We are pleased that your experience left a positive impression of our hotel.We look forward to welcoming you back to our Red Lion Inn & Suites Grants Pass hotel soon!Kind Regards,Red Lion Inn Management

8/10 Good

Perma

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property has been upgraded and staff was friendly but had to navigate stairs with suitcases..and I was on the first floor! No elevator. Not easy when you are a 75 year old woman traveling alone. Nice TV but no guide on the set or printed.
Stayed 1 night in Jan 2024
Response from Red Lion Inn Management on Jan 10, 2024
Dear Perma,Thank you for taking the time to share your feedback about your recent stay with us. We appreciate your positive comments about the property upgrades and friendly staff. We sincerely apologize for any inconvenience caused by the lack of an elevator, particularly for a valued guest like yourself. Your comfort and safety are of utmost importance, and we regret any difficulty you experienced with navigating the stairs. Regarding the TV guide, we will certainly look into providing a more convenient way for our guests to access information about the available channels.Your feedback is invaluable, and we want to ensure a more comfortable stay for you. We appreciate your patronage and hope to have the opportunity to welcome you back for an improved experience.Kind Regards,Red Lion Inn Management

10/10 Excellent

Monty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and kind staff.
Stayed 1 night in Jan 2024
Response from Red Lion Inn Management on Jan 5, 2024
Dear Monty,I wanted to take a moment to express our sincere gratitude for your recent review. Your positive feedback about our hotel being "very clean" and the staff being "kind" is truly appreciated. Maintaining a clean and comfortable environment is one of our top priorities, and we are delighted to know that our efforts have resonated with you. Additionally, your acknowledgment of our staff's kindness means a great deal to us. We believe that genuine hospitality is a key element in creating a positive guest experience. Our team works hard to ensure that every guest feels welcome and valued, and your feedback is a wonderful encouragement for them to continue their dedicated service.Thank you once again for choosing our hotel, and we look forward to the opportunity to welcome you back for another enjoyable stay. Kind Regards,Red Lion Inn Management