We stayed here on our last night of a 5 day road trip through Oregon. It was our least comfortable and most expensive night. We received a handicapped friendly room which is fine except the bathroom was more than uncomfortable to use and the bars in the shower were falling apart so I wouldn't recommend that anyone with a disability use this room. The blankets and pillows were mediocre and the set up with the sink outside the bathroom area was inconvenient with three people staying in the room. The mini fridge made the most horrid sounds and became louder throughout the night, we had to leave the door open to make the noise stop. We could hear every step and movement from neighbors above and to the side. The view out the window of our room was of a roof and when I say roof - I mean all we could see was the side of the roof. I wish someone had warned us not to spend the extra money in hopes of getting a better room. We could have stayed in so many other places for less in Medford.
Comment from Hotel Management
Aug 12, 2016 by Brooks, Hotel Management
Thank you for staying with us, Aisha, but we are sorry to hear your stay was less than enjoyable. We've reviewed your comments with the team in order to correct the issues you highlights; specifically, the bars in the bathroom and the refrigerator. Thank you for bringing these issues to our attention, and we hope the rest of your trip went well.