!!! BED BUGS !!!
Posted Jan 23, 2017
We checked into the Timbers Motel in Ashland the other night. The manager or staff person on duty was rude during the check in process - not a good first impression - but we decided to stay. The room seemed clean enough and we settled in for the night. A few hours into our stay, we found several bed bugs in the bed - one on the comforter (first stage larva), and two on one of the pillows (fourth or fifth stage larva). After a bit of online research, we realized there was also evidence of bed bug fecal matter on one of the pillow cases. We caught one of the larger bugs in a plastic cup and presented it to the manager on duty. She was incredibly rude: offered no apologies or support - "It's 10 PM, what do you expect me to do about it?" She asked if we wanted to switch rooms but instead we requested a refund and told her we would be staying someplace else. Again, no apologies, barely any eye contact, and when she did look at us, it was with what felt like disdain. Suffice to say, we got the hell out of there and certainly will never return. Don't stay at this place: rude, unaccomadating staff/management and unsanitary room conditions!
Comment from Hotel Management
Jan 29, 2017 by OLY, Hotel Management
THE JACKSON COUNTY HEALTH DEPARTMENT INSPECTOR FOUND NO EVIDENCE OF BEDBUGS.