Ratings based on 295 Verified Reviews

4.3 out of 5
88% of guests recommend
4.5 Room cleanliness
4.7 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from New York

Hidden Gem in the Medina

Posted Dec 2, 2017
Pros: The staff. The beautiful Moroccan designs. The restaurant.
Cons: Hot water doesnt seem to run all the time, especially in the morning and at night. The riad is hard to find for first- time visitors. Wifi spotty.
Location: Souk. Bahia Palace. Badi Palace.
Stayed 3 nights a this lovely riad. It is one of a group of riads managed by Angsana. We initally had trouble finding the place because it is located on a quite alley away from the noisy main road in the souk. But once we entered the property, we were shocked by its beauty and its traditional charm. The property was beautifully renovated and kept in good shape. The staff couldn't be nicer and more attentive. Breakfasts which are included in our rates come with pastry basket plus a la carte items on the menu. Our room was comfortable with a lot of Moroccan design details. We even had dinner at the hotel restaurant which was amazing. I would definitely recommend it to anyone.
Comment from Hotel Management
Dec 4, 2017 by Nadia El Ouajibat , Hotel Management
Dear Mr Roger, We were really pleased to welcome you in our Angsana Riads collection and I would like to thank you for choosing our Hotel for your stay in Marrakech. We hope to receive you again very soon among us!. I also thank you for your comments which will help us to improve our every day. Appreciate your recommendation to your friends and family. On behalf of our team , Thank you in advance ! Best regards, Nadia El Ouajibat Serrakh (Mrs) |Manager, Reservation Sales
5 out of 5
Recommended
for Everyone
by A verified traveler from Dallas

Amazing place to stay

Posted Nov 29, 2017
Pros: Everhting, location, hotel, service, staff
Cons: all is best
Location: perfect location in the middle of every activity
We had an amazing stay at Angsana collection hotel in Marrakech last week. We stayed for 5 nights. I had been in communication with Angsana manager Mrs. Nadia Oujibat for last few weeks. She is outstanding in responding to questions and offering helping with booking tours etc. When we arrived, couple of Angsana staff members took our luggage from the parking to the Riad. We had booked the suite with two rooms. It was beyond our expectations. It was more than perfect in very detail. The suite was decorated antique tiles, ceiling and furniture but everything was in excellent condition. It felt like that we were in palace room. The Riad helped us booking trip. Riad’s manager Mr. Luc helped with all the tours and spent a lot of effort to make sure that our family get the best and comfortable trips outside Marrakech. The night before we were leaving, Mr. Luc arranged a formal dinner for our family with two waiters only dedicated for us. Every staff member at the Riad was very pleasant and friendly. Every time, we sat in the common room with fireplace, they offered us tea or deserts. We have travelled in lot of countries but this was the best ever stay we had in a hotel. We are planning to go back to Marrakech again a in a year and will stay in this property for sure.
Comment from Hotel Management
Dec 6, 2017 by Nadia El Ouajibat , Hotel Management
Dear Mr Leghari, It is a mere pleasure to hear that we successfully managed to make you enjoy your stay with us in Angsana Riads collection. We thank you very much for sharing with us your comments and that you basically liked our product special as it is. We hope you will be able to reschedule your travel plans in the near future. Please for any further inquiry, do not hesitate to contact us. Appreciate your recommendation to your friends and family. On behalf of our team , Thank you in advance ! Best regards, Nadia El Ouajibat Serrakh (Mrs) |Manager, Reservation Sales
4 out of 5
Recommended
for Everyone
by A verified traveler from New York, NY

The staff made it feel like home..

Posted Oct 19, 2017
Pros: I LOVED all of the staff, the restaurant, the rooftop was cute and cozy, the distance to the square but hidden in a quiet area.
Cons: The wifi is horrible - if I had known it could've been a bit of a deal breaker.
I traveled to Angsana as a female with one other female. The hustle and craziness of Morocco can be a bit overwhelming but the staff made us feel safe, welcome and at home. They went out of the way to ensure we were always happy content and safe. So much so that either Cous Cous (his nickname) or other security would meet us in a crowded area every night and walk us safely to our room. One night, Cous Cous even walked all the way to the square because it was a bit late and as two females we wanted to feel more safe. All if all the rooms were cute, clean, cozy and the distance was a very easy walk to the main market. The only issue we had (which turned out to be quite pricey) was that the wifi in our room was horrible. Being that our carrier didn't allow for international coverage in Morocco at all, our only hope was wifi and to not have reliable or strong service in our hotel room resulted in a very high bill.
Comment from Hotel Management
Nov 9, 2017 by Nadia El Ouajibat , Hotel Management
Dear Mr Igor, Greetings from Angsana Riads collection. We were really pleased to welcome you in our Angsana Riads collection and I would like to thank you for choosing our Hotel for your stay in Marrakech. We hope to receive you again very soon among us!. I also thank you for your comments which will help us to improve our every day. I would like to invite you to give comments about your stay on the website Trip Advisor, the international reference in the matter of advices and opinions for choosing an hotel worldwide . You can directly reach the link to Trip advisor by clicking here: http://www.tripadvisor.com/Hotel_Review-g293734-d628885-Reviews-Angsana_Riads_Collection_Morocco_Riad_Si_Said-Marrakech_Marrakech_Tensift_El_Haouz_Regi.html Appreciate your recommendation to your friends and family. On behalf of our team , Thank you in advance ! Best regards, Nadia El Ouajibat Serrakh (Mrs) |Manager, Reservation Sales
5 out of 5
Recommended
for Couples
by A verified traveler from london

Perfectly situated

Posted Aug 24, 2017
Cons: Update the air conditioning if possible
Angsana Riads are perfectly situated within walking distance from the main square, souks and palaces. The staff and Service is beyond all that I could expect. Nadia had contacted me prior to my visit to make sure all my needs were met and I felt so assured. Check in was great with mini pastries and drink as they took the time to get to know us . So professional yet warm. We were given a phone too in case we ever needed assistance or guidance. A huge help for any tourist. Our raid had a spa below and the smell was incredible, the place quite and tranquil! Each morning we stared off with a lovely breakfast before setting off on our day. Staff will go out of their way to greet you, walk you to a place and help you. We would definitely stay at the same raid on our next trip to Marrakech. A huge thanks to all the staff for such a memorable stay!
Comment from Hotel Management
Aug 26, 2017 by Nadia El Ouajibat , Hotel Management
Dear Mrs Sher, Our team appreciates very much that you took time to share your experience at the Angsana Riads Collection with other travelers. To know that you and your companion had such a good time with us is a great motivator to always focus on our guests wishes. We suggest to all visitors to provide us with their arrival details in order to pick them up and ensure a smooth and warm welcome and you confirm how important it is. Thank you for this note. We are delighted to see all your positive comments on my behalf, about our service, from the check-in to the delicious breakfast and especially the mobile. It enables our guests to reach us 24/7 for any kind of request they might have. If it is just to order a refreshing drink to the roof top, room service or maybe some help to find your way back out of the buzzing medina. We are happy that you consider your stay at our riads a unique type of hotel experience. In fact we think there is no better place to experience the beauty of Marrakech. As you are recommending our Collection we hope to have the pleasure to meet you again in the future to provide you another unforgettable stay in Marrakech. Our team sends you our best regards and we are looking forward to welcoming you soon again. With our best wishes, Nadia El Ouajibat Serrakh Manager, Reservations Sale
3 out of 5
by A verified traveler from Chicago

Friendly staff with terrible facilities

Posted Aug 1, 2017
The staff was very friendly but the facility is in bad condition. Two days before our checking out, I told the front desk to cancel our shuttle reservation but he was so reluctant to do it. They don't have shuttle but car anyway and charge $170 to the airport. However a Texi driver offered $100. The shower dead was broken and bathroom was that clean. We need to have sippers when taking showers.
Comment from Hotel Management
Aug 26, 2017 by Nadia El Ouajibat , Hotel Management
Dear Mr Wayne, Many thanks for your posting and stay with us. It was a mere pleasure having you in our Angasna Riads. We hope we could manage at certain level to make you enjoy your stay with us in Angsana Riads. We thank you very much for sharing with us your comments in order to help improve our facilities. We hope you will be able to reschedule your travel plans in the near future. Please for any further enquiry, do not hesitate to contact us directly. Best regards, Nadia El Ouajibat Serrakh Manager, Reservations Sales
4 out of 5
Recommended
for Everyone
by A verified traveler

Ttraditional but super clean

Posted Jul 19, 2017
This is not your regular 5 stars hotel. The reception and our room was desperate but close to each other. Basically a Riad is like a house with rooms. The rooms are clean and get cleaned and tied everyday. The he breakfast is no an open buffet, only what's on the menus which is limited.
5 out of 5
by Fateha

Beautiful riad with great service

Posted Jun 7, 2017 on Hotels
My mum and I had a great experience at Angsana from check in to departure. Every member of staff were extremely friendly and catered to all our needs including providing ground floor room and assistance for my mum who has mobility issues, and serving breakfast before opening for our early morning flight. The location was perfect, near a taxi rank and 10 minute walk to the main square but away from all the hustle and bustle. Would definitely recommend to others!
Comment from Hotel Management
Aug 5, 2017
Dear Mrs Fateha, It is a mere pleasure to hear that we successfully managed to make you enjoy your stay with us in Angsana Riads collection. We thank you very much for sharing with us your comments and that you basically liked our product special as it is. Thank you again for your valuable comments on Expedia website and we are all delighted to hear that. We hope you will be able to reschedule your travel plans in the near future. Please for any further enquiry, do not hesitate to contact us directly. Kind regards, Nadia El Ouajibat Serrakh Manager, Reservations / Sales
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 17, 2017
Dinner menu and food quality mediocre at best. Had to use off site property restaurant .
5 out of 5
Recommended
for Everyone
by A verified traveler

Peaceful

Posted May 15, 2017 on Lastminute
Pros: Great breakfast, calm away from the business of Marrakech
Location: Excellent location once we found it, best to ring hotel when you get close as taxis can't actually drop you outside the Riad, as inside the medina
Staff were so helpful and friendly, location is great as inside the medina and easily able to walk to square and souks
4 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

simple but charming riad close to the square

Posted May 15, 2017
Location: everything you want to see is walking distance - souks, main square, palace, mosque
we had excellent service at this riad which is a walking distance to everything you'll want to visit in Marrakech. It is simple but charming, clean, and comfortable.