Ratings based on 286 Verified Reviews
3.4 Room cleanliness
3.6 Service & staff
3.2 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
Please stay awayPosted Sep 1, 2017 on Hotels
Very bad experience with bed bugs, or mosquito, I'm not really sure. Something bite me and my wife for 2 days. We changed the room, but it did not help. We asked for refund for the remaining two days, the management ignored us. Please stay away from this hotel, spite the amazing location in old Marrakesh and the famous Jamih Alfana.
by A verified traveler from london
Needs a lot of refurbishment - but good locationPosted Aug 7, 2017
Only good thing was location which was excellent. But hotel condition was way below par. Bathroom was third world level. There was a stink coming from bathroom/shower at night. Restaurant balcony view was excellent and staff were pleasent enough as most people in Morocco are. Only stay if you're bothered about hotel quality.
for Everyoneby A verified traveler from England, UK
Good value for money.Posted May 6, 2017
Hotel is in a prime location right next to the square & directly opposite the amazing 12th Century Koutoubia Mosque. The Hotel staff are very friendly and welcoming. It represents good value for money. You get what you pay for. One downside is the shower didn't have a surround therefore water can easily go all over. Also the wifi is poor.
by A verified traveler
Clean and comfy hotel.Posted Feb 21, 2017 on Hotels
The hotel staff were very nice. Had a wonderful stay.
for Everyoneby A verified traveler from Cornwall UK
Central hotelPosted Nov 6, 2016
Pros: This hotel is very convenient for the centre of Marrakech. The food and service were excellent.
Cons: It was noisy at night, but this is to be expected in a very busy city centre.
Location: The location was very convenient for all of the city centre sites and activities.
by MUHAMMAD from London
Marrakech MoroccoPosted Feb 5, 2016 on Hotels
Marrakech Beautiful city
by A verified traveler
Very good for the money and locationPosted Jan 10, 2016 on Hotels
I spent three days In that hotel in terms of location the hotel is situated on the edge of Madina two minutes walk WC with hilarious shower inside the room also the room have TV, hair dryer and AC work fine with heat sorry no hot water breakfast acceptable 2 days no cheese and the next day no Biskut first day no juice regardless of the AFS breakfast .hotel clean and the staff is very helpful and excellent service.I would like to thank Eman, Latifah,Ibrahim, Hasan for making my stay Pleasant
by A verified traveler from Cairo, Egypt
The hotel location is the only convenient thing.Posted Jul 29, 2015
The hotel is located directly in Al fana square. It's suitable for singles and group of friends but not convenient at all for families. All the hotel staff are very cooperative . I would like to thank all of them especially the French supervisor .
by Alasana from Leeds 16
5Posted Jul 26, 2015 on Hotels
Clean rooms,friendly staff and very good service. The restaurant upstairs a big draw as well..It is close to the great Jama el fna, for good variety of Moroccan Cuisine at an inexpensive price.The Hotel is on the main road of the old Marrakesh and you can walk to the new Marrakesh. Both the new and the old Marrakesh has a lot to offer and a lot to see. The airport is not far and the taxis are not expensive(about 5 pounds!)
by A verified traveler from Jay
Crap filthy hotelPosted May 21, 2015
We stayed here recently got bitten by bed bugs , staff was least bothers however after making enough noise they change our room that were still as bad as the 1st one with intense sewerage smell , would not recommend hotel to anyone this hotel need to go through a health and safety check as we are taking medicines and our holidays were ruined and the hotel and staff did not even offer an apology , near to jema el fana but on the cost of your health and hygiene strongly not recommended