Ratings based on 274 Verified Reviews

4.6 out of 5
93% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Families
by A verified traveler from Winchester

Superb Service and Wonderful Pool

Posted Oct 23, 2017
Pros: Exceptional staff and located inside the medina very near to the Jemaa el Fnaa.
Cons: The price of the hotel breakfast was steep.
Location: In the medina, close to all the action. We were able to walk to Gueliz with ease.
We stayed in a three bedroom ryad and it was absolutely lovely. We were great fans of our ryad's roof terrace. The hotel was brilliant all round and the staff were exceptional. Super location too.
Comment from Hotel Management
Oct 24, 2017 by Laurent Garrido, Hotel Management
Dear HoobyWinchester, following your stay at our hotel, you were kind enough to leave us a comment for which we would first like to thank you. Your comments are extremely important as they provide a motivation for continuous improvement. We are looking forward to having the pleasure of welcoming you again in the near future. Deserving your trust is essential. Yours sincerely,
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 7, 2017
Staff were faultless. Very friendly. Hotel is expensive though
Comment from Hotel Management
Aug 8, 2017 by Laurent Garrido, Hotel Management
Dear Anonymous, following your stay at our hotel, you were kind enough to leave us a comment for which we would first like to thank you. Your comments are extremely important as they provide a motivation for continuous improvement. We are looking forward to having the pleasure of welcoming you again in the near future. Deserving your trust is essential. Yours sincerely,
5 out of 5
by Peter

Oasis

Posted Aug 3, 2017 on Hotels
A quiet oasis amidst the bustle of the souks - the pool was fantastic and was the entire staff
Comment from Hotel Management
Aug 5, 2017
Dear Peter, following your stay at our hotel, you were kind enough to leave us a comment for which we would first like to thank you. Your comments are extremely important as they provide a motivation for continuous improvement. We are looking forward to having the pleasure of welcoming you again in the near future. Deserving your trust is essential. Yours sincerely,
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Beautiful Hotel Great location!

Posted Jul 25, 2017
Our stay was really amazing! Service was great the pool and the food were incredible. Location was perfect as it is only a 10 minute walk from the medina and the souks but you didn't feel like you were in the hustle and bustle of the centre! Staff were very helpful and accommodating I would definitely recommend this hotel!
Comment from Hotel Management
Jul 25, 2017 by Arnaud Marchal, Revenue Manager, Hotel Management
Following your stay at our hotel, you were kind enough to leave us a comment for which we would first like to thank you. Your comments are extremely important as they provide a motivation for continuous improvement. We are looking forward to having the pleasure of welcoming you again in the near future. Deserving your trust is essential. Yours sincerely,
5 out of 5
Recommended
for Everyone
by A verified traveler

Not too big, not too small - just right

Posted Jun 28, 2017
Pros: Jr. suite with two bathrooms is great. Includes BIG walk-in closet. Lovely patio by pool.
Cons: Sometimes staff would not understand requests/get them wrong. Could be an issue with language. Just make sure you reconfirm anything you need.
Location: Perfect - easy to get anywhere for touring, shopping, dining.
Needed a hotel that is accessible for someone who uses a walker. Le Naoura is very accessible - from the pool with easy, sloping steps with railing to get in, to big rooms and hallways easy to navigate.
Comment from Hotel Management
Jul 25, 2017 by Arnaud Marchal, Revenue Manager, Hotel Management
Following your stay at our hotel, you were kind enough to leave us a comment for which we would first like to thank you. Your comments are extremely important as they provide a motivation for continuous improvement. We are looking forward to having the pleasure of welcoming you again in the near future. Deserving your trust is essential. Yours sincerely,
5 out of 5
Recommended
for Everyone
by A verified traveler from Cambridge

Well located hotel for the sites of Marrakech

Posted Apr 23, 2017
Pros: The location, pool, wifi, and lunch
Cons: Quite a few of the room facilities are beginning to show their age
Location: Great location for the main square and souks
La Naoura is a great haven and base for a visit to Marrakech. It is so close to all the main sites and yet behind the reception it reveals a peaceful and relaxing space with great staff.
Comment from Hotel Management
May 8, 2017 by Laurent GARRIDO General Manager Hôtel & Ryads Barr, Hotel Management
Following your stay at our hotel, you were kind enough to leave us a comment for which we would first like to thank you. Your comments are extremely important as they provide a motivation for continuous improvement. We are looking forward to having the pleasure of welcoming you again in the near future. Deserving your trust is essential. Yours sincerely,
5 out of 5
Recommended
for Everyone
by A verified traveler

Our stay as a family of four!

Posted Apr 8, 2017
We really loved the hotel, it was comfortable, clean and has a beautiful pool and helpful staff. The hotels let down was that breakfast was not included, which was not great as they were charging 275 Dirhams each and children's half that. So we walked into the medina each morning for breakfast. The hotel is located a short walk from the medina and its Souks which are amazing.
Comment from Hotel Management
Apr 15, 2017 by Laurent GARRIDO General Manager Hôtel & Ryads Barr, Hotel Management
Following your stay at our hotel, you were kind enough to leave us a comment for which we would first like to thank you. Your comments are extremely important as they provide a motivation for continuous improvement. We are looking forward to having the pleasure of welcoming you again in the near future. Deserving your trust is essential. Yours sincerely,
5 out of 5
Recommended
for Everyone
by A verified traveler

Great time and great location.

Posted Apr 5, 2017
Pros: Location
Cons: Prices on items booked at the hotel. Quoted 400 Dirham for a car service to the airport for 2 people. It costs 150 Dirham to get to the hotel.
Location: Perfect. Easy 5 minute walk to the Medina.
The location is top notch. You dont need a cab to get anywhere unless you are coming or going from the airport. You can walk everywhere in under 30 minutes.
Comment from Hotel Management
Apr 7, 2017 by Laurent GARRIDO General Manager Hôtel & Ryads Barr, Hotel Management
Following your stay at our hotel, you were kind enough to leave us a comment for which we would first like to thank you. Your comments are extremely important as they provide a motivation for continuous improvement. We are looking forward to having the pleasure of welcoming you again in the near future. Deserving your trust is essential. Yours sincerely,
5 out of 5
Recommended
for Everyone
by A verified traveler from Denver

Beautiful hotel close to the Medina

Posted Mar 27, 2017
Pros: The rooms were generously sized and decorated well.
Cons: Nothing.
Location: Everything.
This hotel is not only beautiful and close to everything in Marrakesh, the staff are very kind and helpful.
Comment from Hotel Management
Apr 7, 2017 by Laurent GARRIDO General Manager Hôtel & Ryads Barr, Hotel Management
Dear Madam, Following your stay at our hotel, you were kind enough to leave us a comment for which we would first like to thank you. Your comments are extremely important as they provide a motivation for continuous improvement. We are looking forward to having the pleasure of welcoming you again in the near future. Deserving your trust is essential. Yours sincerely,
5 out of 5
Recommended
for Everyone
by A verified traveler

Fabulous hotel in Marrakech

Posted Mar 20, 2017
Pros: Service. Staff and location
Location: Centrally located. Close to the main square and the souks.
This is one of the best hotels in Marrakech. We stayed in a 3 bedroom ryad and it was absolutely gorgeous complete with free soft drinks and some dried fruits that made my kids stay much better. The staff was very attentive and accommodating. Even when after a long day in the market one of my kids got some blisters on his feet, one of the waiters took upon himself to find some first aid supplies to help us out. I was very impressed by this. The hotel is very close to the main square and the souks. You can easily walk there in 10 to 15'. Breakfast was very good. A bit pricey (Around $35) but to us was worth it. You can definitely find cheaper food if you walk around town but don't expect the service or the cleanliness you will find in the hotel.
Comment from Hotel Management
Mar 27, 2017 by Laurent GARRIDO General Manager Hôtel & Ryads Barr, Hotel Management
Hello Sir, Following your stay at our hotel, you were kind enough to leave us a comment for which we would first like to thank you. Your comments are extremely important as they provide a motivation for continuous improvement. We are looking forward to having the pleasure of seeing you again in the near future. Deserving your trust is essential. Yours sincerely,