Ratings based on 72 Verified Reviews

4.3 out of 5
83% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from New York, NY

Nice Riad in walking distance to Jemma el Fna

Posted Jan 9, 2018
The Riad was comfy, staff was amazing and accommodating, breakfast was good and made us omelet every morning. It is in walking distance to market, restaurants Jemma square and taxi station.
Comment from Hotel Management
Jan 15, 2018 by KAOUTAR , Hotel Management
Hello thank you so mush for your review, hope see you again at Riad Aubrac
4 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful Riad in a great location

Posted Nov 5, 2017
Almost a perfect experience! The only bad thing is the morning I checked out, I didn't get my wake up call like they were suppose to and there was no one at the reception as promised, I almost missed my flight. Apart from this, loved the place and the room.
Comment from Hotel Management
Nov 18, 2017 by kaoutar , Hotel Management
Hello thank you for you review , sorry for thisunpleasantness, we will do our best to avoid such incidents hope see you agin in Riad Aubrac best regards
5 out of 5
Recommended
for Everyone
by A verified traveler from Warrington, UK

Small and private Riad in the heart of the Medina

Posted Oct 30, 2017
Cons: Airconditioners are getting a bit old
A small Riad of only 6 bedrooms but with a very friendly charm. The entrance to the Riad is tucked away down narrow alleys which makes it quiet and private. There are 3 levels of bedrooms with a roof terrace where you can have breakfast which has a lovely view across the rooftops. The rooms are traditional but very clean and the staff are very welcoming. It is only a ten minute walk to the main square Jemaa el-Fnaa.
Comment from Hotel Management
Nov 18, 2017 by KAOUTAR , Hotel Management
hello thenk you for your review, hope see you again in Riad Aubrac best regards
4 out of 5
Recommended
for Everyone
by A verified traveler from United Kingdom

Nicely located Riad

Posted Jul 9, 2017
Cons: The breakfast was filling but would have been nice to have eggs or a proper full breakfast. i would recommend going out for breakfast if you have time
Location: plenty to do nearby and the Riad is nicely located for Taxi pick ups.
This was lovely Riad that was located within a reasonable distance to the main square. we stayed in the Bouton D'Or room which was nice but didn't have a bathroom door which would have been nice to have! The facilities on the whole were good.
Comment from Hotel Management
Sep 2, 2017 by kaoutar, Hotel Management
thank you for your review hope see you agin in Riad Aubrac best regards
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Lovely little riad in a quiet nook

Posted Jul 5, 2017
Fabulously hidden (keep going left!!!) in a quiet lane the Aubrac is a lovely little haven among the bustle. Simple and immaculate furnishings... The curtain instead of bathroom door may faze some. Staff wonderfully helpful in 3 languages - really a little jewel.
Comment from Hotel Management
Jul 8, 2017 by .KAOUTAR, Hotel Management
Hello thank you so much for your comment Alison, hope see you again in Riad Aubrac frindlly team RIAD AUBRAC
5 out of 5
by Grace

Excellent value for money - amazing service!

Posted Jun 9, 2017 on Hotels
LOVED this riad! This riad has superb customer service - there are only 6 guestrooms so they treat you well! It is not as expensive as other riads but is still nice and cozy. It is walkable to the main square as well as multiple other attractions. I enjoyed the daily walk to the Jemna El Fin (main square) where you can hail petit taxis; you get to see local alley life with street vendors during the walk. The rooms have AC which is mandatory during the summer when temperatures are easily the high 90's or even above 100 (Farenheit). You have to knock to get in the front door (security measures), but there is always staff available to greet you. Comfy beds, too. The riad is well decorated and has many common areas to hang out in when you're hiding from the Marrakesh heat. There is a small dipping pool on the ground floor along with courtyard tables and little reading room in the back. There are also two rooftop decks, one fully covered and the other partially covered. Do arrange an airport pick up with the riad via email; it IS actually hard to find as Google Maps has the wrong address. If you don't, have small coins handy to give a local boy to show you the location. My only complaint is relatively minor; the bathroom does not have a door but only a privacy curtain. I was traveling with family so not an issue for me. Overall this riad has a lovely ambiance, great customer service, and a great price point. Highly recommend this place!
Comment from Hotel Management
Jun 16, 2017 by kaoutar, Hotel Management
Grace thank you so much for your comment , hope see you again in Riad Aubrac best regards
5 out of 5
by Eva

Above and beyond expectations

Posted Apr 19, 2017 on Hotels
This riad made our stay in Marrakesh so much more memorable! The accommodation itself is absolutely amazing, so authentic and felt like our own piece of Morocco - we loved it! Having heard about the maze of Marrakech's laneways and streets, this riad was located within an easy walk to the main square, Jemaa El-Fna which was our point of reference so that helped immensely! What has stood out above anything else was the service we were provided! Kaoutar went above and beyond to help us with our queries and ensure we had a great stay. We had booked a tour that apparently did not exist and she made all the calls and inquiries to track down the agency to no avail and still managed to find us another tour, all within one afternoon. If it wasn't for this amazing service, our stay in Marrakech would have been a disaster as we do not speak the language and wouldn't know where to go. Thank you Riad Aubrac for an amazing stay and all your help!
Comment from Hotel Management
Apr 24, 2017 by kaoutar, Hotel Management
Hello EVA Thank you very much for your comment, it was a great pleasure to welcome you to the Riad Aubrac, Friendly Team Riad Aubrac
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to the square

Posted Apr 12, 2017
I wasn't expecting much but I was surprised by the hospitality and the room was comfortable
Comment from Hotel Management
Apr 17, 2017 by kaoutar, Hotel Management
Thnk nyou so much for your comment best regards Riad Aubrac's team
5 out of 5
by Elizabeth

Riad experience

Posted Mar 28, 2017 on Hotels
Location good for riad experience and was beautifully decorated, really helpful staff but is situated down dark alley ways which is a little scary as you can't see who is around the next corner. Also you have to walk quite a distance for pick up/drop offs as cars aren't allowed through the narrow streets. My son and I got lost at night time after being dropped off from a trip and to say it wasn't a pleasant experience is putting it mildly. We had to rely on a local to send us in the right direction who then tried to extract a lot of money from us.
Comment from Hotel Management
Apr 11, 2017 by kaoutar, Hotel Management
Thank you so much for your comment, it made us a great pleasure to welcome you to the Riad Aubrac Looking forward to welcoming you again Friendly Team Riad Aubrac
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Authentic feeling Riad

Posted Mar 1, 2017
The riad was lovely, the staff were friendly & helpful. They organised the airport transfers for us including a Porter to meet the cab & take us to the riad as it would be very difficult to find at night. Riad is about 10 min walk from main square but easy to find once you know. The breakfast was also good. The only negative was the room, which was very small and the bathroom was not at all as modern as the photos led us to believe (not even a door on the bathroom).
Comment from Hotel Management
Mar 2, 2017 by kaoutar, Hotel Management
Thank you for your comment, which will allow us to improve our services better It made us a great pleasure to welcome you to the Riad Aubrac To the pleasure of a new visit Amically Riad Aubrac team