Ratings based on 59 Verified Reviews

4.8 out of 5
93% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver, Canada

Posted May 25, 2018
Beautiful charming Riad hotel. The owner gave us great recommendations for food and things to visit. As far as the location, it's good but not the best, not close enough to the main attractions (museums-palaces), and especially since it's not confortable to walk at night, Marrakech kids are asking for money continually. A delicious breakfast is included, but they forgot to serve it to us on our last morning before going to the airport, even if they said they would.
Comment from Hotel Management
Jun 3, 2018 by Renaud, Hotel Management
Dear Guest, Thank you for your comment. Very, very sorry about the breakfast. I did not know and would like to apologize. For attractions, we are located exactly in the middle, between Majorelle Garden (15 minutes on foot), the square and the souks (15-20 minutes on foot) and the new city (20 minutes on foot). In addition, the Riad can be reached by car or taxi that is not very common in the old town. If you plan to come back once let us know about what happened with the breakfast and we will do something to apologize. Very best regards from Marrakech
5 out of 5
by A verified traveler

Posted May 14, 2018
Comment from Hotel Management
May 15, 2018 by Renaud, Hotel Management
Dear guest, Thank you very much for your review. Very best regards
5 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Loved it !

Posted Mar 23, 2018 on Hotels
Host was very helpful , awesome directions !
Comment from Hotel Management
Mar 25, 2018 by Renaud, Hotel Management
Dear Brian, Thank you very much for your comment. Very best regards from Marrakech
5 out of 5
Recommended
for Everyone
by A verified traveler

Should be the model standard for hospitality

Posted Mar 23, 2018
Renaud (owner of the Riad) contacted me soon after booking just to clarify details, etc. We were literally in contact for 5-6 weeks with him answering any question or concern I had promptly. It was so easy to communicate the desires of my partner and I and Renaud saw to it that everything was perfect. His staff is so responsive and quick to complete a request. They look happy to be there and happy to meet the guests. Renaud's Riad had the comfort of my home but luxurious. The decorations are all intentionally chosen and match beautifully. And SPOTLESS. I've been to franchised hotels (marriott, etc) that did not meet the standards of this Riad and the quality of service. Renaud has such a positive character. I felt like I was meeting up with a friend. All in all, service 11/10. Value 15/10. Comfortability 11/10. Morocco was amazing. Riad La Terrasse des Oliviers will ABSOLUTELY see me again some day. What a phenomenal experience. Background info: - College (undergrad) Student - Springbreak - Boyfriend/Girlfriend vacation - Birthday Celebration
Comment from Hotel Management
Mar 25, 2018 by Renaud, Hotel Management
What a beautiful comment ! Thank you very very much. You are always welcome. Best regards from Marrakech
5 out of 5
by A verified traveler

Posted Feb 26, 2018 on Hotels
Comment from Hotel Management
Feb 27, 2018 by Renaud, Hotel Management
Dear guest, Thank you very much for your notation and for your stay with us. We are glad you enjoyed it. Best regards
5 out of 5
by A verified traveler

Posted Feb 8, 2018 on Hotels
The host and staff are really pleasant people. The door from the narrow street opens into a spacious yard. Perfectly proportioned. Very pleasant to be at the hotel. Friendly and competent advice.
Comment from Hotel Management
Feb 9, 2018 by Renaud, Hotel Management
Dear Anders, Thank you very much for your kind review. It has been a pleasure having you at the Riad.
5 out of 5
Recommended
for Everyone
by A verified traveler

Amazing room in the heart of Marrakech

Posted Dec 14, 2017
Very friendly staff, so helpful and supportive. Great location and not difficult to find. The place is peaceful and gorgeous. Hot shower, good heating in the room. Unlimited tea and water, and an amazing breakfast. I was in the ground floor unit which wasn’t too good for sounds - guests in the morning having breakfast were easily waking me up.
Comment from Hotel Management
Dec 16, 2017 by Renaud, Hotel Management
Thank you very much for your review. Very sorry about the other guests making noise early in the morning. Very best regards
5 out of 5
by A verified traveler

Awesome hospitality and value!

Posted May 22, 2017 on Hotels
Renaud, the manager, greeted us on arrival and made us feel welcomed. He helped mark out landmarks and attractions to visit, and gave us good tips on how to handle ourselves in Marrakesh. Our room was homely. Every morning, we had a nice breakfast at the rooftop terrace, and chilled to freshly prepared Moroccan mint tea in the evenings. Their staff was very warm and friendly. Most importantly, we felt safe during our stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Beautiful Riad with excellent staff

Posted May 3, 2017
From the moment we arrived to the moment we left Renaud and his team looked after us exceptionally well. This beautiful Riad is perfectly situated within the walls of the Medina, very close to all the action of the square and the souks but just far enough to feel that you can relax again once at the Riad. Superbly decorated and well kept Riad with excellent food and they also sell alcohol which is a plus! Wouldnt hesitate to recommend, you will not be dissapointed
5 out of 5
by Margaret

Beautiful and Great Service

Posted Apr 14, 2017 on Hotels
We stayed at this riad for 3 nights and it was the highlight of our trip. It is truly a spectacular home which has been designed to create a very comfortable and tranquil experience for the traveller. Throughout the riad there are several peaceful sitting areas off the courtyard and a great roof top terrace. We really enjoyed having breakfast on the terrace and using this for lounging after a long day of walking in the Medina. Our suite provided everything we needed and included a small sitting area and a very comfortable bed. The Nespresso machine was a nice touch as well. Several iPads are available for use by guests and wifi access is good. Breakfasts included fruit, yoghurt, a selection of breads/cake and preserves, eggs, fresh squeezed orange juice and coffee or tea. Delicious! The owner Renaud has a great team of staff who appear to always be happy to help in anyway to ensure a good stay. On our first day, Renaud took quite a bit of time to orient us to Marrakesh by providing information on key sites to visit. Most importantly, he helped us to identify landmarks that would help us find our way out of the Medina and back to the riad. This was invaluable on the first day as the Medina can be a little overwhelming. We found the location to be convenient and were able to walk everywhere. There are several very nice restaurants close by for dinners. In summary, great place. Nice people. Can't wait to go back. --a big thank you for a great experience!