Ratings based on 50 Verified Reviews

4.4 out of 5
93% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from london

Good Hotel and staff but poor food

Posted Nov 20, 2017
Breakfast was a complete let down. Only 2 types of jams and honey with bread! A small jar of orange juice in a country who grows orange plenty. No protein at all (no cheese or eggs)! 17 Euro/person dinner was just a rip-off. You can get better food here with that money in UK. Not recommended family with children at all.
3 out of 5
by Faadil

Posted Aug 22, 2017 on Hotels
Comment from Hotel Management
Aug 28, 2017 by Riad O2 Team, Hotel Management
Thank you for your review. We would greatly appreciate it if you could contact us to let us know how we could have improved your experience at Riad O2. Kind regards, Annette McQuillan Guest Relations at Riad O2
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Good location, hosting & friendly staffs

Posted Aug 13, 2017
Enjoyed staying at this hotel with my family for 11 days Staffs helpful & very kind & enjoyed the foods & also like the morocco Hammam & very pleased with the services we had received during our stay 😁😁😁
Comment from Hotel Management
Aug 26, 2017 by Marie, Hotel Management
Hello Yusuf, many thanks for your fantastic review. We were very happy to have you in Riad O2 and will welcome you again with pleasure. The Riad O² team
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Lovely Stay at Riad 02

Posted Dec 28, 2016
We had a lovely time staying at the Riad O2 recently. The staff were very attentive and so friendly. Prior to our stay I emailed the riad and they offered to make a cake for my boyfriend's birthday. The reason for our trip. It was such a nice gesture. We would defintely recommend staying here!
Comment from Hotel Management
Jan 5, 2017 by All the team at Riad O2, Hotel Management
Dear Lisa, Thank you so much for your lovely comments on the staff and your stay at Riad O2. We were delighted to welcome you and Ty and hope to see you again in the future. We will also offer a 10% discount to any friends or family who would like to stay at Riad O2. All the team at Riad O2
5 out of 5
by A verified traveler

BEAUTIFUL FELT LIKE FAMILY :)

Posted Dec 14, 2016 on Hotels
Felt like we were staying at a family holiday house! The staff well looked after us,cooked us fresh breakfast every morning (moroccan pancakes,fruit,butter,honey,jam,mint tea,coffee),helped us with taxi service and excursions..we also booked a spa day at the riad,we had private therapists for the hammam and massage,well worth the money,plus we got the jacuzzi boiling hot all to ourselves :) The riad is located in the Medina area,the centre of the old town,great area to experience the real Marrakech. Half hour walk to the main square or 5mins by taxi. Lots of local shops and restaurants around,walking distance. Very clean place,towels changed every day,air conditioner/heater in bedroom,drinks available to purchase at the riad or free tea/coffee at any time :) Thank you to the whole team for helping us bring home great memories of Morocco!
Comment from Hotel Management
Jan 5, 2017 by General Manager, Hotel Management
Thank you for your lovely comments on Riad O2 and your stay with us. We are always delighted to hear that our guests felt at home as your well being and comfort are our priority during your stay. Best wishes from all of us here at Riad O2
5 out of 5
by A verified traveler

Perfect for medina visits.

Posted Nov 26, 2016 on Hotels
Stay was great, organised the transfer from the airport Hicham was waiting to collect us even though we landed early with sign for riad o2. I would suggest this transfer, I have been to morocco several times and when you arrive it aviods the hassle of negotiating prices for taxis and also navigating through the intertwining maze of paths to locate the riads. On arrival we completed some paperwork and our bags taken to our room. We walked into the medina on the first evening, this was a 15-20 minute walk. Good if your happy to walk, otherwise it's approx 80dirham for a taxi. The room was narrow and two single beds but we did book this so would be ideal if you were travelling as friends or don't like to share with your partner :-S Breakfast was good, had it on the roof in the morning sun, very picturesque. Overall the staff were friendly and accommodating. Good location, clean room and excellent price. We did only stay one night as we just wanted to visit the medina for one evening and then moved out of town to a villa.
Comment from Hotel Management
Nov 30, 2016 by General Manager, Hotel Management
We appreciate you taking the time to write your review and your lovely comments on Riad O2. We are delighted that you enjoyed your stay with us. The Touem room which you reserved is perfect for two friends staying together and is our smallest and least expensive room but is colourful and welcoming with the added bonus of a small balcony. Thank you again and we would be delighted to welcome you or your friends and family at any time. The team at Riad O2
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 21, 2015 on Hotels
5 out of 5
by ali from Houston, Texas USA

Great accommodation facility for a family!

Posted Aug 7, 2015 on Hotels
Overall Riad O2 is an excellent accommodation facility for a large family. Large space and options available. The staff including the two cooks (Rashida 1 & 2) and Hassane were outstanding.
3 out of 5
by A verified traveler

Okay Riad

Posted Jun 3, 2015 on Hotels
The two cooks and nightwatchman at the Riad o2 were great but the guy who checked us in, and the only one who spoke English and said he'd be there for our 3 day stay to ask him anything, vanished after the first day and one of the cooks checked us out. Lack of communication from his part left us feeling slightly jilted about a day-tour we expected to include more than it did. We are two girls and not about to go off alone into the jungle with a random guy who said he was a "guide" to the waterfalls after approaching us at a riverside restaurant we ate at. Because of this, and because we thought we'd be joining another group and not going alone with a stranger and without our driver, we declined on the trek, which felt like we didn't get our money's worth. Overall, though, a good Riad in a quiet neighbourhood right outside of the start of the Souq. A 15 minute walk to the Square and close to a taxi rank. But don't rely on the staff at the Riad to be helpful with information outside of their own cooking and waiting duties. If you don't speak French or Arabic it can be a challenge communicating. Our biggest gripe was the beds. Concrete hard mattresses and flat pillows. Our necks and hips were aching after 3 nights. It might have been better to sleep on the roof terrace sunbeds. Individual rooms don't have locks on the doors so don't leave anything in the room without securing it.
5 out of 5
by Ellen from Bedfordshire

A lovely homely riad

Posted Feb 22, 2015 on Hotels
We had a fantastic stay in Riad O2. The riad is beautifully decorated and the staff were friendly and welcoming. We organised a taxi with the riad prior to out stay, we were met at the airport and dropped on the closest road to the riad and then handed over to someone else who guys us through the network of lanes to the riad. A "tip" to the guy that tool us all the way to the road was expected which was difficult when we didn't have any small change. We were given some handy tips on finding out way out of the riad to the main road and didn't once get lost :-) The riad is about a 15-20 minute walk to the main square. The had a gorgeous home cooked lamb tagine in front of the open fire, which I'd highly recommend. We also had a traditional Gommage in the riads Hammam... This was an interesting experience! Great stay. Very welcoming. Highly recommend.