Spa

Reviews of Riad Saba

4 out of 5
Riad Saba
2 Derb Cherkaoui Douar Graoua Medina, Marrakech

Reviews

9.2

Wonderful

Rating 10 - Excellent. 138 out of 199 reviews" "
Rating 8 - Good. 36 out of 199 reviews" "
Rating 6 - Okay. 21 out of 199 reviews" "
Rating 4 - Poor. 2 out of 199 reviews" "
Rating 2 - Terrible. 2 out of 199 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Craig

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. We were picked up from the airport as requested. Smooth check in. Room was basic but perfect for a last minute booking. Staff were excellent throughout. Nice terrace. Would definitely stay here again!
Stayed 2 nights in Apr 2024
Response from Riad SABA's team on Apr 20, 2024
Thank you for the positive feedback! We are glad to hear that you enjoyed our great location and that our staff provided excellent service. We strive to make our guests feel comfortable and welcome. We look forward to welcoming you back for another stay in the future.

10/10 Excellent

Mary

Liked: Amenities, property conditions & facilities
Warm wake one, very helpful and obviously will be fur my entire stay. Lovely way to begin!
Stayed 1 night in Apr 2024
Response from Riad SABA's team on Apr 18, 2024
Dear Mary,Thank you for the warm review! It is much appreciated, and we are looking forward to your stay with us at Riad Saba.

10/10 Excellent

Ravesh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Riad SABA's team on Apr 8, 2024
"Thank you for the 5 star rating."

10/10 Excellent

Sarah

Lovely, peaceful oasis in the middle of everything.
Stayed 1 night in Apr 2024
Response from Riad SABA's team on Apr 6, 2024
Dear Sara thank you for your amazing review.We Hope to see you soon

10/10 Excellent

Piyali

Traveled with family and small children, Traveled with partner
Beautiful property. Great location. Friendly staff. Aziza, at the property, was very helpful and explained to us how to get around and what all to see. Shops in every alleyway to do all your shopping.
Stayed 2 nights in Mar 2024
Response from Riad SABA's team on Apr 2, 2024
Dear Piyali,Thank you for your positive feedback! We are glad to hear that you enjoyed the beautiful property, great location, and friendly staff. We will make sure to pass on your kind words to Aziza for her helpfulness. We hope you had a wonderful time exploring the medina and all the sights in the area. If you have any future travel plans, we would love to welcome you back.

10/10 Excellent

Lizzie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my Dad had a lovely short break at Riad Saba. The rooms were lovely, conventient location for all the main sites and breakfast was great. The staff were really efficient and organised taxis too and from the airport. If i ever return to Marrakech Id be mire than happy to stay here again.
Stayed 3 nights in Mar 2024
Response from Riad SABA's team on Mar 26, 2024
Dear Lizzie,We are so glad to hear that you and your dad had a great time at Riad Saba! It sounds like the accommodations and service were top-notch. It's always a good sign when a hotel is conveniently located and has helpful staff. we hope you get the chance to return to Marrakech and stay at Riad Saba again in the future.Greetings

10/10 Excellent

Emma Yannita

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A hidden oasis of tranquility and homely charm. The staff are so friendly and approachable, the resident cook is a star - we enjoyed the most delicious tagine on our first evening. The medina is practically on your doorstep and yet just far away enough that all is peaceful and quiet once safely back in the Riad. Note that it’s a fairly cosy arrangement of rooms on the first floor, so conversations and late night comings and goings of other guests are easily overheard - earplugs are useful to have to hand!
Stayed 2 nights in Mar 2024
Response from Riad SABA's team on Mar 26, 2024
Dear Emma,It sounds like you had a wonderful experience enjoying delicious tagine on your first evening at the Riad. The location near the medina seems convenient yet peaceful. It's good to know about the cozy arrangement of rooms on the first floor.Thank you for your positive feedback about our staff.We hope to see you soon Greetings

10/10 Excellent

ESTEFANY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 3 nights in Mar 2024
Response from Riad SABA's team on Mar 21, 2024
Thank you for taking the time to leave us a good rating dear Estefany

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hospitality from warm and friendly staff
Stayed 4 nights in Mar 2024
Response from Riad SABA's team on Mar 21, 2024
Thank you for your positive feedback! We appreciate your kind words and are delighted that you had a great experience with us. We aim to provide excellent guest service and are pleased to hear that we have achieved that. Thanks again!

8/10 Good

ROBERT MICHAEL

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WE FOUND THE RIAD CLEAN /CONVENIENT IT WAS WELL APPOINTED HASSAM WAS VERY CHARMING AND HELPFUL WOULD STAY THERE AGAIN
Stayed 5 nights in Mar 2024
Response from Riad SABA's team on Mar 17, 2024
Thank you for your feedback! We are glad to hear that you found the riad clean and convenient, and our staff were helpful. We look forward to welcoming you back again in the future.

8/10 Good

Erslan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Riad Saba was short but good. The room we got was small but clean and the property was quiet at night although it is easily walkable and connected to the souk and medina jamaa al fna square which we enjoyed a lot. The riad courtyard is beautifully decorated and Hasan and Aziza were extremely courteous caring and helpful. You can take a taxi from nearby to see the YSL garden and museum and the famous palaces and mosques as well. I am definitely coming back to marrakech because I needed more time to do other things.
Stayed 1 night in Mar 2024
Response from Riad SABA's team on Mar 17, 2024
Dear Erslan,It sounds like you had a pleasant stay at Riad Saba in Marrakech! The small but clean room, quiet property, and convenient location near the souk and medina sound lovely. The beautifully decorated riad courtyard and the helpful staff must have added to your positive experience. It's wonderful to hear that you're planning to return to Marrakech to explore more of what the city has to offer.

10/10 Excellent

Lauren

The entire staff at Riad Saba were warm, kind, welcoming, patient, and always available to help. The location of Riad Saba was within short walking distance to many sites that I wanted to visit. Riad Saba is in the Medina but away from the crowds and street noise so my stay was relaxed and tranquil . The true antiquity of Riad Saba offers romance and magic. I enjoyed my weekend visit and will stay again when I return to Marrakech.
Stayed 3 nights in Mar 2024
Response from Riad SABA's team on Mar 5, 2024
Thank you for your kind words about our staff and Riad Saba! We are delighted to hear that you enjoyed your stay with us and found our location convenient for exploring Marrakech. We strive to provide a relaxing and tranquil atmosphere for our guests, away from the hustle and bustle of the city. We look forward to welcoming you back on your next visit to Marrakech.

10/10 Excellent

John Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delightful riad within easy walking distance to the main square. Comfortable, spacious rooms with a lovely roof terrace providing an oasis of calm away from the frantic hustle and bustle of the city. Good breakfast and excellent dinner available with a days notice. Charming host and staff. Highly recommended.
Stayed 4 nights in Feb 2024
Response from Riad SABA's team on Feb 23, 2024
Thank you for your positive review of our riad! We are thrilled to hear that you enjoyed your stay with us and found our rooms comfortable and spacious. Our roof terrace is indeed a peaceful retreat from the busy city life, and we are glad you were able to relax there. We take pride in providing delicious breakfast and dinner options with a days notice, and we are happy you enjoyed them. Our team works hard to ensure our guests have a memorable experience, and we appreciate your kind words. We hope to welcome you back in the future!

10/10 Excellent

Brent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place,wonderful people. Top notch!
Stayed 5 nights in Feb 2024
Response from Riad SABA's team on Feb 23, 2024
Thank you for the positive feedback! We strive to provide a great experience for all our visitors.

10/10 Excellent

John Philip

Traveled with group
Nice comfortable place with very friendly and helpful staff
Stayed 3 nights in Feb 2024
Response from Riad SABA's team on Feb 10, 2024
Dear John Philip,Thank you for taking the time to leave us such as a good review.We hope to see you again at Riad SabaHave a nice trip back to your home.Greetings

10/10 Excellent

Kieran Francis Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were incredibly hospitable and were always on hand if I needed to know anything about the area. The accommodation was comfortable and stylish which enhanced my trip. The Riad is also only a short walk away from Jemaa el-Fnaa which is a meeting spot for many of the tours around the city.
Stayed 3 nights in Jan 2024
Response from Riad SABA's team on Jan 29, 2024
“Thank you so much for the positive rating. We're happy that you're happy, and we're looking forward to your next visit to Riad Saba.

10/10 Excellent

Sukayah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Riad
We loved our 4 nights at Riad Saba. Aziza and the staff were wonderful. Check-in was simple and we were given a map and directions to all the main attractions in the medina. Breakfast was good but no fresh fruit provided. Bed was comfortable. Attractions are within walking distance and parking is also close by. Suggest parking at Parking AGUERZAM. Ignore the scammers who will tell you the road is closed and follow Google maps.
Stayed 3 nights in Jan 2024
Response from Riad SABA's team on Jan 29, 2024
“Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Riad saba. We look forward to hosting you for many years to come!”

10/10 Excellent

Epeli

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice trip
As soon as my cousin and I entered the property they were so accommodating and friendly made us feel right at home.Hassan was brilliant and friendly and all the staff who helped us with boarding pass for returning journey it is also situated in a good location close to main square and Bahia palace.If anyone i know asks me where to stay in Marakesh this is definitely where I’d tell them to stay
Stayed 3 nights in Jan 2024
Response from Riad SABA's team on Jan 18, 2024
We're really grateful and appreciate you taking the time to share your rating with us.

10/10 Excellent

Mohamed Hasan Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities
I like the in-house services, all staffs were very helpful, especially Mr. Hassan. He was kind, humble and provided detailed insight of all good places to visit in Marrakech.
Stayed 4 nights in Jan 2024
Response from Riad SABA's team on Jan 9, 2024
“Thank you for your review. We will share this with the store team to let them know how we are doing.”

10/10 Excellent

Romain

Stayed 2 nights in Jan 2024
Response from Riad SABA's team on Jan 9, 2024
"Thank you so much for this 10 star review. We really appreciate you being our guest and helping to share the word about us. We’re here for you anytime.”

10/10 Excellent

Shawn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic!
Our whole stay was fantastic. Great Riad, great location and all the staff made us very welcome and were extremely helpful and accommodating. Hassan & Aziza were especially warm and friendly.
Stayed 4 nights in Dec 2023
Response from Riad SABA team on Jan 9, 2024
Thank you for the kind words, Shawn ! We’re so happy your visit went so smoothly.We’d love to continue providing great service to awesome guests like you. Thanks again!

6/10 Okay

Yuhui

Liked: Staff & service
Disliked: Room comfort
Pretty good but not perfect.
First up, we would like to say how friendly and welcoming the staff were, and how they tried hard to make our stay as pleasant as they could. The building is also interesting and well situated, and reasonably quiet in spite of being close to the hustle and bustle of the medina. But a few things could (and should) have been better for what was a moderately expensive stay. First up the room - it was big enough, but really dark and frankly somewhat dingy. It was clean enough, but would really benefit from more care in decoration, better bedding, a cleaner bathroom, and much better lighting. The breakfast was also a bit rubbish - just bread and jam, some coffee, juice and a yoghurt. Not awful, but some olive oil or honey or something would cost little but make it much less dry. One last whinge - for a tourist destination the service staff should really be able to talk either reasonable English or French, having some with neither language made it difficult to converse. Overall a good experience, but small improvements from the owners could make it a lot better.
Stayed 5 nights in Dec 2023
Response from Riad SABA team on Jan 5, 2024
Fisrt of all we want to thank you for sharing your feed-back with us dear Yuhui !it's unfortunate to hear that you didn't have a great experience in our Riad , our mission is to provide excellent guest experiences, We have taken your feedback on board, and we will strive to make improvements accordingly.Regards

10/10 Excellent

Omar Mohammed Arabi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at Riad Saba in Marrakech was absolutely delightful. The hosts, especially gentleman Hassan, went above and beyond to ensure our comfort and safety. Hassan's exceptional hospitality stood out as he consistently catered to our needs, ensuring a wonderful experience. The hotel, located in a prime spot near the old town minutes to the famous Jemaa el-Fnaa, and other key landmarks and local shops, perfectly complemented the overall experience of the trip. Highly recommend Riad Saba as your next Moroccan Riad for a fantastic and authentic experience, made even more memorable by the incredible service and hospitality of Hassan.
Stayed 4 nights in Dec 2023
Response from Riad SABA team on Dec 28, 2023
Dear Omar,We are so glad you enjoyed your stay at Riad Saba , It is wonderful to know that you found our team service amazing. Your review and recommendation are welcomed and appreciated. Thank you for staying with us.

10/10 Excellent

Brendan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Riad, great beds and friendly staff
This was a beautiful Riad that was excellently located; close to Jemaa el-Fnaa by foot, and also still reachable by taxi. The beds were extremely comfortable. The staff were friendly and helpful. We got a great recommendation for a local, non-touristy hammam, and even when I had to go to hospital and return at 3am somebody was waiting to welcome us back. Breakfast was plentiful, and there were also great cafes and restaurants within a 5-10 minute walk. I can say the value for money was excellent, so, thank you!
Stayed 3 nights in Dec 2023
Response from Riad SABA's team on Dec 24, 2023
“Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Superb service and very clean
Great location, the service is superb. WiFi is fast, beds are comfortable, it's clean and well maintained. The breakfast is generous and the staff are very friendly and helpful. Only downside is the hot water. At night the water is cold and during the day the hot water seems to run out after a while.
Stayed 3 nights in Dec 2023
Response from Riad SABA's team on Dec 17, 2023
Dear Guest,We’re deeply appreciative of your review and the time you took to share your feedback.We have taken note of your concerns about the hot water, and we’ll do everything we can to fix it.Greetings

6/10 Okay

Verified traveler

Stayed 2 nights in Dec 2023
Response from Riad SABA's team on Dec 11, 2023
“Thanks so much for sharing your experience with us. We hope to see you again soon.”

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023
Response from Riad SABA's team on Dec 11, 2023
Dear Amy“We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.”

6/10 Okay

Adila

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2023
Response from Riad SABA's team on Dec 11, 2023
“Thank you so much for taking the time to leave us a rating.”

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Riad SABA's team on Dec 11, 2023
“We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.”

10/10 Excellent

Brent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aziza and her staff at Riad Saba made our stay very enjoyable. They answered all our questions and organised rides for us to the mountains as well as the airport. The location is very handy to the maze of markets and food stalls. The rooms are comfortable, the breakfasts are slightly different each morning and the Riad has many spaces to relax. Would def recommend.
Stayed 4 nights in Nov 2023
Response from Riad SABA's team on Dec 4, 2023
Dear Brent,Thanks so much for taking the time to share your experience with us.We do take pride in catering to our guests’ needs the best way we can. And we are looking forward to seeing you again soon.

10/10 Excellent

Jake

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solid Stay
Fantastic stay. The staff was so attentive and responsive to everything that we needed. One of the staff, Youssef, was amazing and helping us with connections for the city. Can strongly recommend this place.
Stayed 3 nights in Nov 2023
Response from Riad SABA's team on Nov 21, 2023
Dear Jake,“We are grateful that you took the time out to leave us an amazing review.

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable riad in a quiet part of the medina. Very helpful and nice staff. Very good breakfast!
Stayed 3 nights in Nov 2023
Response from Riad SABA's team on Nov 20, 2023
“We are incredibly grateful that you took the time out to leave us a 5-Star review.”

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Small room and small bathroom it’s good for one or Two people but everything is nice and clean room has good espresso machines
Stayed 3 nights in Nov 2023
Response from Riad SABA's team on Nov 21, 2023
“Thanks so much for taking the time to leave us a 10-star rating – it’s much appreciated!”

10/10 Excellent

Andrei

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Riad Saba was an amazing stay for our first time in Morocco. The place is clean, hospitality is outstanding and employees have all been extremely nice and welcoming. Would definitely stay here again!
Stayed 1 night in Nov 2023
Response from Riad SABA's team on Nov 20, 2023
"Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!"

10/10 Excellent

Patricia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were fabulous, friendly and extremely helpful. Shout out to Aziza who with her team helped us in so many ways to enjoy our stay and the surrounding area. Transportation is always a challenge and she was very helpful We stayed before and after our excursion and they even stored our extra bag for us. Clean quiet comfortable Would definitely stay again.
Response from Riad SABA's team on Nov 7, 2023
Dear Patricia,I'm happy to hear that our team provided you with exellent service.I make sure that they receive your feedback, & i'm sure it will make their day.Thank you again

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, immediately felt calm and at home
Stayed 3 nights in Oct 2023
Response from Riad SABA's team on Nov 5, 2023
Dear Michael, “Thanks so much for sharing your experience with us. We hope to see you again soon.”

10/10 Excellent

Duncan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm & Welcoming
Friendly homely welcome. Loved the staff, the room & the location. Would liked to have stayed longer. Thank you
Stayed 2 nights in Oct 2023
Response from Riad SABA's team on Nov 1, 2023
Dear Duncan,“Thank you so much for your good review! We will share this with the Riad saba's team to let them know to keep up the amazing work.”Greetings

6/10 Okay

Verified traveler

Liked: Cleanliness
The curate's egg
This riad is in an okay location lots of restaurants nearby. Parts of the Riad are fine but overall management is poor and the information misleading - there is no restaurant, the 'swimming pool' is tiny & terrace shut down and it was badly kept when we were there. Needs a refresh and better team to run it. Note this was our fifth Riad on this trip so lots to compare it with.
Stayed 3 nights in Oct 2023
Response from Riad SABA's team on Nov 2, 2023
Dear guestThank you for sharing your experience with us.We apologize that you made a reservation at our riad while we were in the process of installing solar energy. Our goal is to be an eco-friendly hotel.So we hope you will come-back and join us to see the new look.Greetings

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great riad
Wonderful riad near everything but in a quiet area. The service is phenomenal, the rooms are comfortable and cozy, breakfast is great. Overall wonderful place and we’d love to return!
Stayed 4 nights in Oct 2023
Response from Riad SABA's team on Oct 25, 2023
Dear John,We are delighted to hear that you enjoyed your stay at Riad SabaWe appreciate having you as our guest, and we hope you'll visit us again soonRegards

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely, quiet walled courtyard. Traditional decor and feeling. Very friendly and helpful staff. Easy walking distance to the central square, restaurants and shops.
Stayed 1 night in Oct 2023
Response from Riad SABA's team on Oct 23, 2023
Dear Leslie,“We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon

8/10 Good

Celynne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are simple but clean and a/c was quite appreciated. The owners and staff were absolutely wonderful.
Stayed 2 nights in Oct 2023
Response from Riad SABA's team on Oct 23, 2023
“We really appreciate you taking the time to share your rating with us We look forward to seeing you again soon

10/10 Excellent

Rohan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had the most wonderful experience at Riad Saba. As someone who was travelling by themself and to a city I have never been to before, I found that the staff were incredibly polite and helpful. It was a truly perfect experience from the very beginning. I was welcomed to the Riad with open arms; despite being a couple of hours early for checkin I was told ‘you are welcome here’ which stuck with me as the most wonderful and warm greeting. I was served sweet mint tea and given a tour around the Riad before being shown my room, which was beautifully decorated and retained its traditional Moroccan charm. I loved the rooftop terraces and the small pool inside. Breakfast was delightful; simple yet fresh and served very attentively. I was given recommendations for eateries nearby (of which there are many) and, upon checkout, I was helped with printing documents that I needed for my flight home. The staff could not be more welcoming. Thank you so much, Rohan.
Stayed 2 nights in Oct 2023
Response from Riad SABA's team on Oct 23, 2023
“We are so grateful for your review. Thanks for sharing your rating with us and the community.”

10/10 Excellent

Jenivine

Stayed 3 nights in Sep 2023
Response from Riad SABA's team on Oct 23, 2023
“We are incredibly grateful that you took the time out to leave us a 5-Star review.”

10/10 Excellent

Elliott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Riad in the Medina area
Great riad in Marrakech! Walking distance to almost anywhere you would want to go in the Medina area. More though than anything we can't say our friendly, nice, and helpful the staff were. From the owner to the wait staff - everyone made sure our visit was truly special. The breakfast was basic but sufficient (they will make eggs on request) and included traditional Moroccan food (bread specifically). All the rooms were unique and different. Pool/lounge area was great too to hang out at after a hot day in the city. We would definitely stay here again!
Stayed 4 nights in Sep 2023
Response from Riad SABA team on Oct 12, 2023
Thank you so much for taking the time to post a review, Elliott ! We are so happy to hear that you enjoyed your stay with us,

10/10 Excellent

Howard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A sense of history
Elegant guest house off the medina , Some fine historic furnishings and photos. Easy walk to the central square. Everyone was helpful...
Stayed 2 nights in Sep 2023
Response from Riad Saba Team on Sep 27, 2023
Dear Howard,Thanks so much for sharing your experience with us. We hope to see you again soon.”

10/10 Excellent

Kenesah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023
Response from Riad Saba Team on Sep 27, 2023
"Thank you for the amazing rating."

10/10 Excellent

Julie

Liked: Staff & service, property conditions & facilities
Charming Riad with lovely staff in a superb location. Highly recommend!
Stayed 1 night in Sep 2023
Response from Riad SABA's team on Sep 25, 2023
“It warms our hearts to hear such amazing feedback!”

6/10 Okay

Althea

Stayed 5 nights in Sep 2023
Response from Riad SABA's team on Oct 23, 2023
Thank you so much for the positive rating

4/10 Poor

Turquoise

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staff ruined my photo shoot. I was given verbal permission to take souvenir photos several days before I hired a photographer. On the day of the photo shoot, the staff made my photographer wait for one hour while having me write an agreement that I won't sell the photos and interrogating the photographer. After the ordeal, the staff interrupted my makeup artist while I was getting my makeup done. The staff was yelling at me while I was near the pool during my photo shoot. They lied and said there was a pool technician coming and also lied and said I was disturbing other guests. There was not any other guests around. I left early and stayed at another hotel and they refused to refund me for the unused nights. I did not feel safe there after the staff yelled at me, as a single woman solo traveler. One morning I reported my sink was clogged before I left. When I returned in the evening, the water was still there. I'm very disappointed at Expedia for not giving me a refund for the unused nights. It's not fair that prepaid hotels can keep traveler's money for unused nights when they are unsatisfied and have to find other accomodations.
Stayed 6 nights in Aug 2023
Response from Riad Saba on Sep 11, 2023
Dear Turquoise,Thank you for your appreciation of our hotel. Your feedback has nothing to do with the services we provide which are rooms, quality, security and comfort. You organised a professional photo shoot with the presence of a crew and a make up artist without signing any contract with us, without informing our manager or even our receptionist. Because we trust our guests, we let them move freely in and out of our Riad. You opened the door for a whole crew, you invited them in, started shooting without any consideration for our staff or our other guests.When members of our staff asked you to stop filming, because you will create problems for them with the management and with other guests, you started laughing at them and screaming at them that they are ignorants and know nothing about art, artists and instagram. You said that renting a room gives you the right to organize a professional photo shoot. You know it because you are a professional, a private professional shooting will cost you the renting of the hotel for a whole day, which is a minimum of 1500 dollars. Other guests present during your shooting are ready to testify about your inappropriate behavior. Jumping full of makeup, naked in the swimming pool and asking the photographers to take pictures without any respect for other people. Manager, staff, and guests are all shocked by your narcissistic attitude. You left early because you probably felt ashamed by your unfriendly behaviour and were afraid that we would report you to the authorities. Please do not lie and judge our services for your own interest and sense of entitlement.We felt used and not respected by you and we are sad that things turned this way.The staff of Riad saba

10/10 Excellent

Maricely

Liked: Cleanliness, staff & service, property conditions & facilities
excellent
Response from Riad Saba on Sep 15, 2023
Dear Maricely,Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.