Ratings based on 1,593 Verified Reviews

4.3 out of 5
90% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 14, 2018
Excellent service from staff. Room decor just seemed a bit tired and needs a little freshening up.
Comment from Hotel Management
Feb 19, 2018 by Holiday Inn Melbourne Airport , Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 4, 2018
Pros: location
efficient and easy......efficient and easy..efficient and easy......efficient and easy..
Comment from Hotel Management
Feb 7, 2018 by Holiday Inn Melbourne Airport , Hotel Management
Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Close to airport

Posted Feb 3, 2018
Pros: Friendliness of staff - desk and dining room Closeness to airport - but no plane noises
Location: Close - so close to airport Went to the Zoo via taxi
The hotel was so close to the airport, that my friend and I walked there with our bags. Staff was excellent. Very helpful, got us a cab with great driver, loaned us the charger for our IPhone Dinner in the hotel was delicious. Shuttle to airport in a.m. was efficient. Great place to stay.
Comment from Hotel Management
Feb 7, 2018 by Holiday Inn Melbourne Airport , Hotel Management
Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 3, 2018
Pleasant place, reasonable breakfast and frienly staff.
Comment from Hotel Management
Feb 7, 2018 by Holiday Inn Melbourne Airport , Hotel Management
Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great stay

Posted Feb 2, 2018
Great staff, very comfortable room, great breakfast. Super friendly and helpful staff. Ken & Barb Peachland, BC, Canads
Comment from Hotel Management
Feb 7, 2018 by Holiday Inn Melbourne Airport , Hotel Management
Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 2, 2018
Convenient locstion, working airport shuttle, ok breakfast
Comment from Hotel Management
Feb 7, 2018 by Holiday Inn Melbourne Airport , Hotel Management
Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
2 out of 5
by A verified traveler

Lovely staff, outdated rooms

Posted Jan 27, 2018
The staff were lovely, welcoming and were terrific. The room however was very outdated.
Comment from Hotel Management
Feb 7, 2018 by Holiday Inn Melbourne Airport , Hotel Management
Thank you for your feedback.
4 out of 5
Recommended
for Everyone
by A verified traveler

The staff were excellent and food was very good

Posted Jan 26, 2018
The staff were terrific. We had dinner 3 times and breakfast everyday and it was excellent. The hotel is a bit tired. It could use a spruce up. But we were very happy there.
Comment from Hotel Management
Feb 7, 2018 by Holiday Inn Melbourne Airport , Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Cairns

So convenient and truly a superb experience

Posted Jan 21, 2018
Pros: It was so conveniently located and everything we needed was there. Most of all the staff were very friendly and helpful.
Cons: No improvements needed, if was a perfectly suitable and convenient location.
Location: Next door to service station and Maccas, and walking distance to the airport, but there is a shuttle bus to pick you up and take you there.
From the moment of making the booking, to checking in, our staff and then departure it was superb convenience for our needs. All the staff were very friendly and helpful, and the facility was perfect for our needs.
Comment from Hotel Management
Feb 7, 2018 by Holiday Inn Melbourne Airport , Hotel Management
Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Victoria Australia

Posted Jan 21, 2018
Clean hotel close to the airport terminal, staff very friendly and accomodating, went out of their way to assist us. Room was clean and comfortable
Comment from Hotel Management
Feb 7, 2018 by Holiday Inn Melbourne Airport , Hotel Management
Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.