2/10 Terrible
Fiona
Traveled with family
Sep 9, 2024
Disliked: Amenities
This was a very disappointing hotel. It is definitely not cheap but wanted to treat my daughter and I to something a bit different. I also chose this hotel as there was a restaurant, bar and breakfast all within the property which is very important to me as I have a mobility issue so can’t walk far. On arrival we were told the restaurant was closed for renovations, so no dinner, no drinks and no breakfast. There was nothing online letting you know this or I would obviously have booked elsewhere. We ended up having to get Uber eats.
Our stay was for three nights but left after one, I was refunded two nights but think I should have been refunded for all three as I then had to find somewhere else to stay, pack up and move. I hate complaining but this was very disappointing.
Fiona
Stayed 3 nights in Sep 2024