Ratings based on 1,278 Verified Reviews

4.2 out of 5
90% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 14, 2017
Exactly as expected. Clean, comfortable and great position.
2 out of 5
Recommended
for Everyone
by A verified traveler from Sunshine Coast

Terrible location and the rooms very small

Posted Jul 9, 2017
Pros: Nothing
Cons: Room size and location
Didn't feel safe to go out of the hotel after dark due to it's location.
4 out of 5
Recommended
for Everyone
by A verified traveler from Wellington, NZ

Fantastic location and great value.

Posted Jul 5, 2017
Pros: As above.
Cons: Nothing. All good.
Location: As above.
Right from check in to check out this hotel provided good accommodation for a holiday. Not a 5 star hotel. However, staff are excellent, room clean and tidy with everything you need. Good heating for cooler winter days. Kitchenette is great. Brilliant cafes, bars and restaurants nearby. Did not have breakfast at hotel as we wanted to try different cafes each morning. Hotel is really close to trams. Will definitely come back.
4 out of 5
Recommended
for Everyone
by A verified traveler from Alice Springs

Great value hotel in Melbourne CBD

Posted Jul 3, 2017
Pros: Location! - near some great restaurants and the theatres, easy walking distance (even with luggage) to the train and tram stops, located on a quiet street Clean rooms with small kitchenettes Nice little extras - fresh fruit, newspapers, selection of tea, coffee & hot chocolate Helpful staff Cons: Room is a little bit on the small side Cannot set temperature of room - could set the air to be warmer/ cooler and obtain a comfortable temperature, but the fan would always be on. I suspect I may have had an older room as the guest information did describe a thermostat controlled heating system Stairs at front entrance Overall great stay and would definitely book again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Blue Mountains Australia

Convenient location

Posted Jul 3, 2017
Got a late checkout. In the Chinatown district. Lots of great restaurants
5 out of 5
Recommended
for Everyone
by A verified traveler from Hobart, Tasmania

Inner city hotel close to all amenities.

Posted Jun 26, 2017
Pros: Easy access to city, close to theatres, shops and restaurants.
Cons: Nothing
Location: Great location just closed to CBD, restaurants and shopping.
Check in was quick and easy with staff very pleasant. After finding television in room not operating correctly staff immediately transferred me to an alternate upgraded room within minutes. Absolutely brilliant.
4 out of 5
by Faye and Rod

Posted Jun 19, 2017 on Hotels
Welcome was wonderful, leaving was flat. Overall staff were excellent except for a few flat, dead, nasty looking people. Did not know there was a lounge area to have a coffee. Lights were off there, no people in the room during the day.
5 out of 5
by Joce

Great stay

Posted Jun 11, 2017 on Hotels
fantastic
4 out of 5
Recommended
for Everyone
by A verified traveler from central vic

Great place to stay if going to the theatre

Posted Jun 7, 2017 on Wotif
was very pleasant and no noise nuisance so great for a quiet night after the theatre
4 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne

Close to live theatre and eating places

Posted Jun 6, 2017 on Wotif
Pros: Location close to live theatre and eating places
Location: Any number of eating places and extremely close to live theatres
Room small but you only get what you pay for, room clean and quite