Ratings based on 1,328 Verified Reviews

3.4 out of 5
62% of guests recommend
3.4 Room cleanliness
3.5 Service & staff
3.1 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Basic bu clean !!

Posted Feb 12, 2018
Location: Easy drive to most city attractions.
Staff member at check in desk was heavily intoxicated when we returned to the hotel around 11pm after going out for dinner and a city tour. Not at all professional to have a staff member falling down drunk while trying to help customers.
1 out of 5
by A verified traveler

Terrible

Posted Feb 11, 2018
Pros: It had onsite parking
Cons: Revamp the hotel
Supposedly we had the Deluxe Suite..... The condition of the room was awful. Badly home made chair covers and Bed valance. The condition of the oven was terrible. I felt the sheets had not been changed from the prior people.
3 out of 5
by A verified traveler

Pity about the reading lights!

Posted Feb 6, 2018
For second time at Flagstaff, the reading lights were inoperative and globes needed replacement. Also, surely two towels would be reasonable for an overnight stay, especially in summer! These were soon fixed but the room maintenance could use a lift. It's a great location and generally quiet in the rooms on the courtyard.
4 out of 5
Recommended
for Everyone
by A verified traveler

Amazing hotel for the price

Posted Jan 29, 2018
This room was amazing for the price we paid. Prime location, super clean room and amazing bathroom.
Comment from Hotel Management
Jan 29, 2018 by David, Hotel Management
Many thanks for stay in our hotel. We will improve our service and facilities. Hope alll guests enjoy to stay in our hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler from Geelong

Great location

Posted Jan 26, 2018
Easy check in. Friendly staff. Room could do with a update though. As a smoker I liked the convenience of smoking in the outside the room in the courtyard rather than the street.
Comment from Hotel Management
Jan 29, 2018 by david, Hotel Management
Many thanks for stay in our hotel. We will improve our service and facilities. Hope alll guests enjoy to stay in our hotel.
3 out of 5
Recommended
for Everyone
by A verified traveler from perth wa

Comfortable hotel close cbd and reasonable rates

Posted Jan 19, 2018
Handy for getting into cbd for work training, close Victoria markets and shopping. Nearby Flagstaff park
Comment from Hotel Management
Jan 22, 2018 by D, Hotel Management
Many thanks for stayed in our hotel. We will imporve our services and facilities. Hope all guests enjoy the accommodation in our hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler

Quaint hotel in the heart of Melbourne

Posted Jan 14, 2018
Pros: Small block, cozy and unpretentious. Fantastic water pressure in the shower Lovely to hear the rain on the verandah roof Free undercover parking
Cons: The entrance foyer could do with a little bit of refurbishment. The room we were in was fine. Very modern.
Location: Walking distance to Victoria Market, Flagstaff Gardens and the CBD.
We arrived early and were able to check in immediately and park our car in the undercover carpark for free. We were given clear directions on how to get to the CBD. Our room was on the 1st floor and faced out onto a lovely courtyard. We had a nice relaxing stay and will certainly be back again.
Comment from Hotel Management
Jan 22, 2018 by d, Hotel Management
Many thanks for stayed in our hotel. We will imporve our services and facilities. Hope all guests enjoy the accommodation in our hotel.
3 out of 5
by A verified traveler

Good location, basic facilities

Posted Jan 2, 2018
Ok experience, good price for the location and time of year (NYs Eve)
Comment from Hotel Management
Jan 8, 2018 by David, Hotel Management
Thank you for stayed in our hotel. We will keep to improve our services and facilities. Thanks again!
2 out of 5
by A verified traveler from Victoria

Out dated

Posted Dec 30, 2017
Rooms are old, and need a lot of maintenance. Staff were good, but the doors were broken shower head was broken sink was cracked. Was not impressed.
Comment from Hotel Management
Jan 8, 2018 by David, Hotel Management
Thank you for stayed in our hotel. We will keep to improve our services and facilities. Thanks again!
5 out of 5
Recommended
for Everyone
by A verified traveler from new York

Very close to downtown

Posted Dec 27, 2017
Nice location walking distance to downtown and Chinatown. Very helpful stuff.
Comment from Hotel Management
Jan 8, 2018 by David, Hotel Management
Thank you for stayed in our hotel. We will keep to improve our services and facilities. Thanks again!