Ratings based on 2,016 Verified Reviews

4.3 out of 5
92% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 21, 2018
Room was clean and comfortable. Friendly and helpful staff Location was fantastic, very close to the central CBD and main streets.
4 out of 5
Recommended
for Everyone
by A verified traveler from sydney

Decent, modern & clean hotel in good location

Posted Jan 20, 2018
Good hotel with very friendly staff in the city centre, good value for money & decent rooms.
Comment from Hotel Management
Jan 22, 2018 by Fraser Place Melbourne, Hotel Management
Dear Guest, Thank you for your feedback on your stay with us. We are happy to hear that you enjoyed your stay and the service from our staff. We would love to welcome you back in the future. Kind regards, Management
4 out of 5
Recommended
for Everyone
by A verified traveler from Berkshire

Good CBD location

Posted Jan 18, 2018
Good basic accommodation close to Chinatown and Melbourne’s free bus/tram Good shower pressure Friendly , very helpful staff Personally, didn’t like frosted Glass bathroom wall☹️ other than that we enjoyed our weeks stay.
Comment from Hotel Management
Jan 22, 2018 by Fraser Place Melbourne, Hotel Management
Dear guest, Thank you for your feedback. We are happy to hear that you enjoyed the location, service from our staff and the shower pressure. We look forward to welcoming you back to stay in the future. Kind regards, Management
4 out of 5
Recommended
for Everyone
by A verified traveler from Waitakere, NZ.

Good location close to notable places.

Posted Jan 15, 2018
Friendly, helpful staff with clean, functional rooms that are well appointed and great for short stays. Close to Chinatown and good pubs and other local popular places. I'm not used to not seeing what the weather is like outside, so personally felt a little closed in whilst inside my room but realise this may not affect others the same. A good base, comfortable and I would recommend it to others.
Comment from Hotel Management
Jan 17, 2018 by Fraser Place Melbourne, Hotel Management
Dear Guest, Thank you for your feedback on your stay with us. We are happy to hear that you enjoyed the service from our staff and the location. We are sorry to hear that you were not totally comfortable with your view. We would love to welcome you back in the future. Kind regards, Management
4 out of 5
Recommended
for Everyone
by A verified traveler

Fraser Exploration Lane

Posted Jan 15, 2018
Nice place. Handy to Central Melbourne and easy to access teams. Comfy bed and nice bathroom.
Comment from Hotel Management
Jan 17, 2018 by Fraser Place Melbourne, Hotel Management
Dear guest, thank you for your feedback on your stay with us. We are happy to hear that you enjoyed the location and that you enjoyed the newly installed beds and bathroom. We look forward to welcoming you back in the future. Kind regards, Management
5 out of 5
Recommended
for Everyone
by A verified traveler from Victoria

Great hotel in a quiet area close to city centre

Posted Dec 30, 2017
Pros: Location, clean, great service, big room.
Cons: Phone number on expedia did not link, parking not advertised but was easy with the hotel's deal.
Location: Theatres and China town very close.
Very surprised at the quality of this room for the price - will definitely stay again.
Comment from Hotel Management
Jan 2, 2018 by Fraser Place Melbourne, Hotel Management
Dear Guest, Than you for your feedback no your stay with us. We are happy to hear that you enjoyed our location, cleanliness, the service from our staff and the apartment. It is great that you think the room was affordable and we look forward to your next stay us. Kind regards, Managment We
5 out of 5
Recommended
for Everyone
by A verified traveler from Melbournw

Great hotel

Posted Dec 23, 2017
Clean and comfortable hotel, easy check in. Comfortable bed and fab bathroom facilities.
Comment from Hotel Management
Dec 26, 2017 by Management, Hotel Management
Dear Guest, Thank you for your fantastic review on our hotel! It is great to hear that you enjoyed your stay, the comfort of the bed and the LÖccitane amenities provided in the bathroom. We hope to welcome you back again soon. Kind regards Management
4 out of 5
Recommended
for Everyone
by A verified traveler from uk

Cosy room in cbd

Posted Dec 1, 2017
Nice hotel and cosy but at times staff can be a bit intimidating and unhelpful
Comment from Hotel Management
Dec 4, 2017 by Fraser Place Melbourne, Hotel Management
Dear Guest, Thank you for your feedback. We are happy to hear that you enjoyed the property. We apologise if we fell short of your service expectations. We hope that we can improve this and hope that you can return in the future. Kind regards, Management
4 out of 5
Recommended
for Everyone
by A verified traveler from Malaysia

Comfortable bed

Posted Nov 29, 2017
Pros: bed
Cons: Lift waiting time
Comfortable bed but long waiting time for the lift
Comment from Hotel Management
Dec 6, 2017 by Fraser Place Melbourne, Hotel Management
Dear Guest, Thank you for your feedback. we are happy to hear that you enjoyed our brand new beds. we also apologise that you had a long waiting time for the lifts. Unfortunateley we only have one lift in each tower which can make waiting times during peak time a little long. we do hope to welcome you back to the hotel very soon. Kind regards, Management
4 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne

Quiet clean hotel

Posted Nov 28, 2017
Pros: quiet clean modern hotel
Cons: block out blinds that actually block out the light, provide toothbrush by default
Location: The location is outside of the popular CDB area but within a 10 minute walk.
Fraser place is a quaint hotel located in an alleyway mostly lit up at night. Its not in a particularly busy are at night but felt relatively safe to walk down at night. The room was adequately sized and the bed was very nice and comfortable. Supplied toiletries were from Loccitane which was a nice touch, and the hotel seems recently renovated and modern. The room was quiet although you can clearly hear neighbours coming and going in the small hallway. My gripes were: Block out blinds don't completely cover the windows so light was leaking in from each side, the shower door wasn't able to prevent water leaking all over the bathroom floor, and if you look at the renovation properly it lacks refinement (ceiling isn't done flush, some paint jobs (or repair jobs) were done poorly, the bathroom sink is too tall for anyone below 170cm and toothbrushes aren't supplied (you may be able to obtain them from reception though we didn't bother).
Comment from Hotel Management
Dec 6, 2017 by Fraser Place Melbourne, Hotel Management
Dear Guest, Thank you for your feedback on your stay. We are happy to hear that you enjoyed the cleanliness and the quietness of our property. We are also happy to hear that you enjoyed the location and found it convenient too. We do supply toothbrushes from reception and also shaving kits, slippers and other additional amenities that are available on request. We will definitely look at the maintenance issues you have mentioned and try to resolve this moving forward. We do hope to welcome you back in the future. Kind regards, Management