Ratings based on 1,559 Verified Reviews

4.6 out of 5
89% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Great Hotel

Posted Aug 6, 2017
Central location...near tram and train stations. Excellent experience.
5 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta

Great design & style to go with superior service.

Posted Jul 31, 2017
Professional check in & staff Appealing bar. No more to add.
5 out of 5
Recommended
for Everyone
by A verified traveler

A quiet chic retreat in the city

Posted Jul 31, 2017
Beautiful hotel that provides a peaceful luxury in the city. Great to visit Melbourne and enjoy all it has to offer.
5 out of 5
Recommended
for Everyone
by A verified traveler from Sunnyvale CA

Beautiful Building Great Location

Posted Jul 23, 2017
The façade of the building is beautiful and the location is great right in the heart of the CBD. Short walk or tram ride to great restaurants etc. The rooms are very quiet. One thing to note is that all the rooms overlook the interior courtyard so you don't have the natural light of the outdoors but on the plus side you don't have any of the street noise either. While that took a bit of getting used to, I preferred the quiet.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel and well located

Posted Jul 6, 2017
Pros: Great location, beautiful building and great rooms
Cons: N.A.
Location: Great location
Great experience. Staff was welcoming and professional.
5 out of 5
Recommended
for Everyone
by A verified traveler from Adelaide

Excellent hotel.

Posted Jun 12, 2017
Pros: Everything. In particular the breakfasts provide anything one could ever desire.
Cons: Position of the television in the rooms. Not that one goes there to watch TV.
Excellent well located hotel with Very professional, courteous staff overall. Could not fault anything.
5 out of 5
by JEFFREY

Posted May 16, 2017 on Hotels
Good location close to train station. Rooms are large and comfortable.
5 out of 5
by Alan

Quality and Quiet

Posted May 16, 2017 on Hotels
The Intercontinental offers quality right throughout. Our room was very comfortable and all facilities were first rate. The location while closer to Spencer Street offers direct connection to Melbourne's CBD and entertainment precinct.
5 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne

Great Location, Great Service

Posted May 15, 2017 on Lastminute
Pros: The ambience and the service from all the satff.
Location: Walking distance to Southbank, the Bourke Street Mall and a longer walk to the MCG. Trams run out the front of the Hotel improving the convenience.
We decided to stay at the hotel as a precursor to participating in the Mothers Day Classic. The check in process, the friendliness and efficiency of the staff and the general ambience meant that after a very busy week we immediately relaxed. The hotel is basically a 10 minute walk from everything we wanted to do over the weekend. Close to Southbank for Friday dinner and a post Mothers Day Classic breakfast as well as a lovely walk to the MCG. (The walk back not so enjoyable as a cats supporter). I would highly recommend this as a place to stay if you are looking to enjoy the CBD and surrounds.
5 out of 5
Recommended
for Everyone
by A verified traveler from Perth

Beautiful hotel with grand classic style

Posted May 15, 2017
Overall our stay was wonderful. Staff very accommodating and helpful. The rooms are modern and stylish and impeccably clean. The reception area had a wonderful scent wafting through it. Very stylish and classy overall.