Ratings based on 4,126 Verified Reviews

4.0 out of 5
84% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.5 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver, BC

centre of town

Posted Aug 18, 2017
Pros: location and breakfast
The staff and location were great. The breakfast was excellent and had a wide variety of items to choose from. The rooms were small but were well laid out. Great hotel for a first time visit to Melbourne.
4 out of 5
Recommended
for Everyone
by A verified traveler from Gold Coast

Great location.

Posted Aug 6, 2017
Took my daughter to Melbourne for her Birthday. This hotel was in a great location for shopping and dining. Our room was very clean and a good size with a king and single bed, the bathroom was fully renovated but a little small. The staff were very friendly and helpful. Will stay there again.
Comment from Hotel Management
Aug 8, 2017 by AM, Hotel Management
Dear Giulia, Thank you for your feedback. Hope your daughter had a great time celebrating her birthday in Melbourne. Thank you for highlighting the areas we do well and we look forward to your next visit. Sincerely, Alex Mihardja Operational Project Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Adeliade

Posted Jul 26, 2017
Staff, facilities such as room cleanliness and comfort were pleasing. Location was great too.
Comment from Hotel Management
Jul 27, 2017 by AM, Hotel Management
Dear Mike, Thank you for highlighting the areas that we do well, greatly appreciated. We hope that your next visit will be as enjoyable as your previous one. Sincerely, Alex Mihardja Operational Project Manager
2 out of 5
by A verified traveler

Disappointing

Posted Jul 24, 2017
Room very small , bed very uncomfortable ....location great
Comment from Hotel Management
Jul 26, 2017 by AM, Hotel Management
I am sorry to read of your experience after your recent stay with us. Sincere apologies, Alex Mihardja Operational Project Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

comfortable and clean

Posted Jul 21, 2017
The people at the desk were pleasant and friendly. Room was available before check in that was most convenient.
Comment from Hotel Management
Jul 24, 2017 by AM, Hotel Management
Thank you very much for sharing your recent experience with us. We look forward to welcoming you back in the future. Sincerely, Alex Mihardja Operational Project Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 17, 2017
A special mention of the fantastic service from Katherine from Housekeeping. She was so delightful and friendly to us when we thought we had not been given enough towels. She came back to our room and showed us where everything was. Great location. We will be back Thanks
Comment from Hotel Management
Jul 19, 2017 by AM, Hotel Management
Thank you for your feedback and your kind words on our Housekeeper, Katherine. I'll be sure to convey your compliments to her. We look forward to welcoming you back in the future. Sincerely, Alex Mihardja Operational Project Manager
2 out of 5
by A verified traveler

Not best hotel to stay

Posted Jul 16, 2017
Noisy aircon, awful bathroom. Old and ugly. Good location. It's just a terrible hotel. Low class and full of bogens.
Comment from Hotel Management
Jul 18, 2017 by AM, Hotel Management
I am sorry to read of your experience. Best wishes for your future hotel stays. Alex Mihardja Operational Project Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

hotel room central

Posted Jul 13, 2017
Great! Small room, but that's all we needed. Comfy bed, nice and quiet - apart from noisy people room next door. Right next door to Myer and David Jones/ Mall.
Comment from Hotel Management
Jul 17, 2017 by AM, Hotel Management
I'm pleased you found the hotel location to be a perfect base for your Melbourne trip. Sincere apologies for the inconveniences experienced by the guests on the neighboring rooms. We hope that we can still look forward to welcoming you back in the future. Sincerely, Alex Mihardja Operational Project Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from TAS, Australia

Great location and friendly staff!

Posted Jul 10, 2017
We stayed at the Mecure mostly for it's location and price. We were very happy to be greeted by friendly and helpful staff upon arrival. The room was very clean and we had a standard twin room and it was very nice considering the hotel was one of the best prices we could find! As for the location, it's perfect! So central for shopping and going to shows as it's close to both the regent and her majestys. I would recommend this to all my friends! Great value for money also!
Comment from Hotel Management
Jul 12, 2017 by AM, Hotel Management
Dear Trudi, Thank you for your review. We're pleased to see you enjoyed the convenient location of the hotel, and found it to be of good value. Your recommendation is also highly appreciated and we look forward to welcoming you back in the near future. Sincerely, Alex Mihardja Operational Project Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect Location

Posted Jul 10, 2017
Pros: Friendly staff, great location, very quiet, so got a peaceful nights sleep. Hotel breakfast was excellent.
Cons: More lifts or bigger ones, as we had to wait over 20 minutes just to get on.
Location: Nice and close to amazing shops and eateries.
Loved the location and close proximity to everything. Room was clean, comfy, quiet and serviced daily. All the staff were very friendly and helpful. Will definitely stay there again on my next trip.
Comment from Hotel Management
Jul 11, 2017 by AM, Hotel Management
Thank you for choosing our hotel, and for taking the time to write a review. We are so glad to hear that you enjoyed your accommodation, as well as the benefits of being so conveniently located in the heart of the city. Sincere apologies for the inconveniences experienced for the delay while waiting into the lifts. We look forward to welcoming you back to our hotel in the future. Sincerely, Alex Mihardja Operational Project Manager