Ratings based on 2,997 Verified Reviews

4.2 out of 5
91% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
3.8 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Great position

Posted Feb 20, 2018
Fantastic location close to everything Bit noisy due to close proximity of rail line But otherwise very good
Comment from Hotel Management
Feb 21, 2018 by Team at Pensione, Hotel Management
Thanks Traveller! If you're a light sleeper we can look at a better room appointment for a future stay. Just let us know! Thanks for staying and for your feedback.
4 out of 5
Recommended
for Everyone
by A verified traveler from Appin NSW

Centre of town

Posted Feb 19, 2018
Pros: Condensed room for a single occupant. Very well priced. In the centre of town so close to entertainment, museums, markets.
Cons: Better lighting and bigger sink in bathroom.....nearly poked my eye out with tap handle.
Location: Location was great, easy to locate trams. Buses and taxis at door. Plenty of eateries and close to Casino and Melbourne Convention Centre.
Staff were friendly and professional, offering maps and directions for a Sydneysider. Room was very small but suited a single occupant for a few nights. Although situated on a main road, there was no traffic noise. Pleasant walk to Convention Centre, Casino and public transport very close by and easy to use. 24 hour reception was always welcoming.
Comment from Hotel Management
Feb 20, 2018 by Team at Pensione, Hotel Management
Thank you for sharing what appealed to you about this recent visit Tracy. We hope to have you stay again in the future! Warmest regards
5 out of 5
Recommended
for Everyone
by A verified traveler from Gippsland

Great stay, great location

Posted Feb 17, 2018
This place is great place to stay if you are relying on public transport to get around Melbourne, location is absolutely perfect being across the road from Southern Cross station and tram stops which ever way you turn. Room was small but perfect if you are on your own. Staff were excellent and very accommodating. Great roof top smoking area if you are that way include. Will definitely stay here again.
Comment from Hotel Management
Feb 20, 2018 by Team at Pensione, Hotel Management
Wonderful to hear about your positive stay Scotty and that you intend to return in the future! Until then! Thank you and warmest regards
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 13, 2018
Pros: Clean, comfortable everything you need for a Melbourne crash pad
Cons: Breakfast room would have been nice - even if just simple continental options
Excellent location! It's just a 5min walk to Sth Cross station (handy if you arrive/depart via the airport shuttle, Skybus), and handy access to the trams to get around the city. I arrived early, but the staff ensured our luggage was ready in the room for us later that afternoon. Great stay!
Comment from Hotel Management
Feb 15, 2018 by Team at Pensione, Hotel Management
Thank you Traveller! Glad to hear you had a nice stay and found our location to be very suitable for you. We hope to see you again in the future.
3 out of 5
Recommended
for Everyone
by A verified traveler

Reception was great! Friendly and warm welcome!

Posted Feb 8, 2018
Pros: Cleanliness
Cons: An after or late check-out facilities would be good specially for guests on business trip.
Location: Great location, access to transportation is handy, safe and convenient.
The hotel standard is good, clean and staff were friendly. Very accommodating atmosphere. However, some guests were inconsiderate of others. They were noisy running around their rooms after hours.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 28, 2018
The rooms are small but you know that from the pictures. Very easy to get to, just 3 blocks from the Southern Cross station. Great hotel staff and quaint hotel.
Comment from Hotel Management
Jan 31, 2018 by Team at Pensione, Hotel Management
Hi, Thank you for your review. We are pleased to hear that you enjoyed your time with us.
4 out of 5
Recommended
for Everyone
by A verified traveler from Perth Australia

Good location

Posted Jan 23, 2018
Good location, quirky nice, rooms very small, bathroom sliding door an issue did not close. Would stay again .
Comment from Hotel Management
Jan 25, 2018 by Team at Pensione, Hotel Management
Hi Carmen, Thank you for your recent review.
3 out of 5
Recommended
for Everyone
by A verified traveler

Close to most things!

Posted Jan 23, 2018
Small room, but perfect for our needs. Close to the tennis and public transport, so a great spot.
Comment from Hotel Management
Jan 24, 2018 by Team at Pensione, Hotel Management
Hi Andrew, That you for reviewing your recent stay at Pensione Hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler from vancouver canada

A cost effective hotel close to great dining

Posted Jan 21, 2018
Although the hotel is a bit tired (it is not a 5 star hotel), the staff is very friendly and helpful. Parking is not available except at a nearby public lot. Very close to free trams and the train station so it is very easy to move about the city. I would recommend the Pensionne for a good value priced hotel in Melbourne especially given the excellent staff.
Comment from Hotel Management
Jan 23, 2018 by Team at Pensione, Hotel Management
Hi David, Thank you for your feedback and review after your recent stay, I am pleased to hear that the staff were a highlight of the property as although we are not a 5 star property, strive to give 5 star service :) We hope to welcome you back again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

Convenient

Posted Jan 12, 2018
Quirky lobby and rooftop. Friendly staff. Tram stops around the corner. Short walk to Crown. Will recommend and stay again.