Ratings based on 2,252 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler from Adelaide
Great location and value for moneyPosted Oct 12, 2017
Our room was a beautiful loft apartment. The double glazing meant there was no noise from outside. The location was excellent. The only downside was that the room wasnt ready for us till an hour after check in- but they did give me a coffee while I waited.The breakfast selection was good and the prices were reasonable. The girls on breakfast duty were efficient but not friendly, although someone who I assume was the manager did come and chat as he cleared our plates which was nice.
for Everyoneby A verified traveler
ConvenientPosted Sep 6, 2017
Pros: Carparking right outside the hotel
Convenient location for business trip traveling from country Victoria. Quick exit off freeway and into carpark.
for Everyoneby A verified traveler from Melbourne
Saturday night outPosted Sep 4, 2017
Pros: Friendly staff,very nice amenities and the room was spacious and clean
Location: Restaurants,entertainment,shopping all in very close proximity
We had a most enjoyable time. We went out for dinner and saw a concert later in the night
for Everyoneby A verified traveler from Gold Coast
Location Location LocationPosted Aug 9, 2017
Spacious room, clean, great amenities, centrsl location short stroll to spencer st station, convention centre (Jeff's Shed), Casino, and city. Friendly staff. Now my preferred hotel when in Melbourne.
for Everyoneby A verified traveler
Great location, grand stylePosted Jul 31, 2017
Grand hotel located in a convenient location. Rooms are large and well equipped.
Comment from Hotel Management
Aug 5, 2017 by Grand Hotel Team, Hotel Management
Hi Anonymous Thank you for staying with us and for your positive feedback and we are happy that you had a great time. We do look forward to welcoming you back to our hotel. Warm Regards Grand Hotel Team
for Everyoneby A verified traveler from Surf Coast Vic
Eccentric trip into past grandeurPosted Jul 24, 2017 on Wotif
Cons: Fix main lifts. Get a cook who can make and cook pancakes!
Location: Ideal Location to CBD of Melbourne. Close to Southern Cross station.
Looking down a corridor of Victorian splendor over 100 meters long is not the usual hotel experience. The room was great- comfy bed; amenities great.. Use of the service lift was a bit pedestrian as mains were out of service. The dining room looked fab but the signature dish of special pancakes I looked forward to, was ruined by a cook who managed to prepare " rubbery' pancakes !! (groan).
for Everyoneby A verified traveler from Adelaide, South Australia
Lovely hotel close to everything in MelbournePosted Jul 23, 2017 on Wotif
Pros: Location, clean rooms, staff & breakfast
Location: Ethiad, Docklands, Southbank, Markets and shopping
This hotel was in a fantastic location. Staff very friendly. Breakfast lovely.
for Everyoneby A verified traveler from newcastle, nsw
It was very grandPosted Jul 21, 2017 on Wotif
Perfect stay, staff are very helpful and understanding. Hotel itself is beautiful and the rooms are very comfortable and we'll kept
for Everyoneby A verified traveler from carrum downs.
Great valuePosted Jul 21, 2017 on Wotif
This hotel offered us a great rate in a great location. Close to transport and shops. A great Breakfast was included. Would come again.
by A verified traveler
Posted Jul 21, 2017 on Hotels