Ratings based on 4,109 Verified Reviews

4.6 out of 5
95% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from bombay

Posted Aug 19, 2017
Staff is super friendly and warm. Great location too. Good breakfast.
Comment from Hotel Management
Aug 21, 2017 by Clinton, Hotel Management
Dear Rhea, Thank you for taking the time to write a review of Radisson on Flagstaff Gardens, I am delighted to see that you enjoyed your stay. Thank you for your kind words about our staff, and I am happy to hear you enjoyed the variety on offer at our buffet breakfast. On behalf of our entire team at Radisson we thank you for your business and we look forward to seeing you again when your travels bring you back to the area! Kind regards, Clinton Farley General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 17, 2017
Nice hotel for a short stay. Would have liked a room with a view
Comment from Hotel Management
Aug 20, 2017 by Clinton, Hotel Management
Dear Valued Guest, Thank you for taking the time to write a review of Radisson on Flagstaff Gardens, we are delighetd to hear that you enjoyed your stay. We look forward to welcoming you back to the Radisson on Flagstaff Gardens in the near future. Kind regards, Clinton Farley General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from melbourne

Staff were amazing, treated so well

Posted Aug 12, 2017
The hotel was fantastic and the staff were exceptional
Comment from Hotel Management
Aug 14, 2017 by Clinton, Hotel Management
Dear Sue, Thank you for taking the time to write a review of Radisson on Flagstaff Gardens, I am thrilled to see that you enjoyed your stay. Thank you for your praise of the genuine care and personalized services provided by our staff, I will share your comments with our team. On behalf of our entire team at Radisson we thank you for your business and we look forward to seeing you again when your travels bring you back to the area! Kind regards, Clinton Farley General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from NY

Nice hotel 15 min walk from Skybus

Posted Jul 23, 2017
Location: free tram in Common Business District
The room was a bit small but everything was nice and clean. Good views of the park if you are facing west.
Comment from Hotel Management
Jul 23, 2017 by Clinton, Hotel Management
Dear J, Thank you for taking the time to review your Radisson on Flagstaff Gardens experience and share your thoughts. I am thrilled to see that you enjoyed your stay with us. We look forward to welcoming you back to the Radisson on Flagstaff Gardens in the near future. Kind regards, Clinton Farley General Manager
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Attentive staff

Posted Jul 21, 2017
I've stayed here previously and have just returned from five nights. It's a good option for business travellers with the usual well appointed rooms & bathrooms. I spent several hours working in the room and it was fine. Breakfast was mediocre (plenty of other options in terms good cafes nearby) but the evening meals are much better than usual hotel fare. The waiting staff, without exception, were really attentive without being overbearing. Overall the rooms etc are what you'd expect for a CBD type hotel but the staff make the stay a pleasant one. Will stay here again.
Comment from Hotel Management
Jul 23, 2017 by Clinton, Hotel Management
Dear Valued Guest, Thank you for your kind comments on Expedia and your positive feedback about your recent stay. I am delighted to see you enjoyed your Radisson on Flagstaff Gardens experience. Thank you for your kind words about our service and staff and I am happy to hear you enjoyed dining in the evening at HQ's on William. We appreciate your additional feedback and I have shared your comments with our Management team and we will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations. On behalf of our entire staff at Radisson we thank you for your business and we hope to see you again when your travels bring you back to the area! Kind regards, Clinton Farley General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Location, value, service

Posted Jun 30, 2017
Definitely recommend. For a visit to Melbourne this is about as good as it gets. The hotel's location is about perfect: close to the CBD, tram in front of the door, parknacross the street and the evening market around the corner. Service is great: the staff is super friendly. Although the gym could be better, there is ample opportunity to run or walk just putside the door. Value-wise, this is as good as it gets.
Comment from Hotel Management
Jul 2, 2017 by Clinton, Hotel Management
Dear Valued Guest, Thank you for taking the time to write a review of Radisson on Flagstaff Gardens, we are thrilled to see that you enjoyed your stay. Thank for your kind words about our service and staff, I will share your feedback with our team. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations. On behalf of our entire staff at Radisson we thank you for your business and we look forward to seeing you again when your travels bring you back to the area! Kind regards, Clinton Farley General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Good placement in the city

Posted Jun 27, 2017
Friendly welcome and helpful concierge. It was close to everything we needed however we were very let down by the standard of room service. It was highly priced, luke warm and quite flavourless. We told reception at checkout but they sadly just acknowledged this and that was that.
Comment from Hotel Management
Jun 29, 2017 by Clinton, Hotel Management
Dear Valued Guest, Thank you for taking the time to write a review of Radisson on Flagstaff Gardens, we are delighted to see that you enjoyed your stay. On behalf of our entire staff at Radisson we apologise for the concerns you have shared about your experience at this hotel. I have addressed your feedback with our Management team, especially our Restaurant Manager and we are working diligently to ensure a similar situation doesn’t occur again. It is always our goal to ensure each and every guest experience is an exceptional one for all the right reasons and I am sorry to read that we fell short of this goal. When you stay with us next please do not hesitate to reach out to me so I can ensure that our restaurant takes extra special care of you. On behalf of our entire staff at Radisson we thank you for your business and we hope to see you again when your travels bring you back to the area! Kind regards, Clinton Farley General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Queenstown

Nice City Hotel, convenient Location & great staff

Posted Jun 26, 2017
Pros: Staff are all very personable
This hotel is a favourite repeat for my client. A solid service standard and staff with personality and warm hospitality. The F&B staff particularly offer recognition and hospitality, and most importantly a wide acceptance for all guests needs. I book clients repeatedly here, and this stay was no different with exceptional customer service.
Comment from Hotel Management
Jun 28, 2017 by Clinton, Hotel Management
Dear Colleen, Thank you for taking the time to write a review of Radisson on Flagstaff Gardens, we are thrilled to see that your clients enjoy coming to stay with us. Thank you for taking the time to praise the genuine care and personalized services provided by our staff, I will share your feedback with our team, especially those mentioned in your comments. On behalf of our entire staff at Radisson we thank you for your continued business and we look forward to welcoming your clients back when their travels bring you back to the area! Kind regards, Clinton Farley General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Perth

Great place to stay

Posted Jun 2, 2017
Overall very comfortable. Wonderful and convenient location in the cbd. Walk to everything. Very peaceful atmosphere and very helpful staff.
Comment from Hotel Management
Jun 4, 2017 by Clinton, Hotel Management
Dear Geoff, Thank you for taking the time to write a review of Radisson on Flagstaff Gardens, we are thrilled to see that you enjoyed your stay. Thank you for your kind words about our staff, I will share these with our team. On behalf of our entire staff at Radisson we thank you for your business and we look forward to seeing you again when your travels bring you back to the area! Kind regards, Clinton Farley General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Adelaide

Great location

Posted May 30, 2017
Great hotel, lovely location opposite Flagstaff Gardens.
Comment from Hotel Management
Jun 1, 2017 by Clinton, Hotel Management
Dear Karen, Thank you for taking the time to write a review of Radisson on Flagstaff Gardens, we are delighted to see that you enjoyed your stay. Thank you for your kind words about our service, I will share your comments with our team. On behalf of our entire staff at Radisson we thank you for your business and we hope to see you again when your travels bring you back to the area! Kind regards, Clinton Farley General Manager