Ratings based on 4,159 Verified Reviews

4.6 out of 5
95% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Warwick, England

Nice hotel with easy access to attractions

Posted Nov 17, 2017
After arriving at the airport we caught the Skybus into Melbourne and then the courtesy bus to the hotel. The hotel receptionist was very welcoming, each time we went to reception during our stay they were always very pleasant and all gave good customer service. The room was clean but not sure if it was because it was on a corner we felt the room was smaller than some of the other rooms we saw when doors were open. The hotel is close to the free tram zone so easy to get around the city to see all the attractions. The view from the roof terrace across Melbourne is good and the flagstaslff gardens over the road are nice to overlook rather than being enclosed by other buildings. Would definitely recommend the hotel if staying in Melbourne.
Comment from Hotel Management
Nov 20, 2017 by Clinton, Hotel Management
Dear Vanessa. Thank you for taking the time to write a review of Radisson on Flagstaff Gardens, I am delighted to see that you enjoyed your stay. I greatly appreciate your feedback and kind words in relation to the level of service offered. The team and I strive to ensure each and every guest experience is a memorable one for the right reasons and I’m sure the team will be delighted to know we met that service goal. On behalf of our entire team at Radisson we thank you for your business and we look forward to seeing you again when your travels bring you back to the area! Kind regards, Clinton Farley General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 14, 2017
missed a few small things but overall staff was very good and the experience reflected good value
Comment from Hotel Management
Nov 14, 2017 by Clinton, Hotel Management
Dear Valued Guest, Thank you for taking the time to write a review of Radisson on Flagstaff Gardens, I am delighted to see that you enjoyed your stay. Thank you for your praise of the genuine care and personalized services provided by our team. I appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations. On behalf of our entire team at Radisson we thank you for your business and we look forward to seeing you again when your travels bring you back to the area! Kind regards, Clinton Farley General Manager
5 out of 5
by A verified traveler from Sydney, NSW

Impressive attention to detail

Posted Nov 14, 2017
Pros: Good location, first-rate service and rooms with everything you need and expect.
Cons: Could be a bit cheaper - self-funding travellers would find a nightly rate closer to $150 than $200 more attractive.
Location: Not the choicest location in Melbourne CBD, but the area is improving & there are some nice bars and restaurants opening up. QV markets very close.
Stayed here a few times now and am so impressed with the attention to detail - especially with common bugbears like lighting, pillows, power points and AC temperature control, Radisson Flagstaff excels. In the bathroom, there are plenty of towels and the minisoaps etc are good quality & easy to open - so often the shampoo has a screw cap that is impossible to open with one hand and the soap is wrapped so that soapy fingers have no hope! Everything useful you could reasonably expect was there: hand mirror, iron, ironing board, safe, robes, extra blanket, tissues, fridge, adequate coffee/tea supplies and decent-sized milk carton, sizable TV with pay movies if you want - it's all been thought of. Almost as if the management actually read and act on guest feedback...
Comment from Hotel Management
Nov 15, 2017 by Clinton, Hotel Management
Dear Hugh, Thank you for taking the time to review your Radisson on Flagstaff Gardens experience and share your thoughts. I am thrilled to see that you enjoyed your stay with us. I greatly appreciate your feedback and kind words in relation to the level of service offered. The team and I strive to ensure each and every guest experience is a memorable one for the right reasons and I’m sure the team will be delighted to know we met that service goal. On behalf of our entire team at Radisson we thank you for your business and we look forward to welcoming you back in the near future for another memorable stay! Kind regards, Clinton Farley General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Nice hotel in great location

Posted Nov 12, 2017
Good location. Victoria Market, CBD, and Carlton are all within walking distance, in a safe area. It is convenient for shopping, food and is within the free tram service zone. Clean room, in-room safety deposit box, fast wifi.
Comment from Hotel Management
Nov 14, 2017 by Clinton, Hotel Management
Dear Paul, Thank you for taking the time to write a review of Radisson on Flagstaff Gardens, I am delighted to see that you enjoyed your stay. Thank you for your kind words about our service, we will share these with our team. On behalf of our entire team at Radisson we thank you for your business and we look forward to seeing you again when your travels bring you back to the area! Kind regards, Clinton Farley General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Adelaide

Excellent hotel with a lovely view of flagstaff ga

Posted Oct 23, 2017
My husband and I recently stopped at the Raddison for 3 nights. We enjoyed our stay immensely. The staff are very helpful and we had a great corner room overlooking the park. The restaurant was excellent.
Comment from Hotel Management
Oct 25, 2017 by Clinton, Hotel Management
Dear Kerri, Thank you for your kind comments on Expedia and your positive feedback about your recent stay with us. I am thrilled to see that you and your husband had an enjoyable stay with us at Radisson on Flagstaff Gardens. Thank you for your kind words about about service and staff and I am happy to hear you enjoyed dining at our award winning restaurant HQ's on William. On behalf of our entire team at Radisson we thank you for your business and we look forward to seeing you again when your travels bring you back to the area! Kind regards, Clinton Farley General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Manchester, UK

Perfect location, best hotel staff ever!

Posted Oct 18, 2017
Location: Just walk its near to everything and Victoria Market is right next door!
What can I say, spent three nights here mid-September on route to Adelaide from Sydney. The staff were awesome and made my holiday that much better. When I arrived on Friday tired I just want some nice food and a drink, boy did I get it. The steak was one of the best meals I had in Oz I told the waitress who informed the chef and when it came to dessert I asked for something exciting. The chef was super letting me try his super new Ice-Cream cone that wasn't even on the menu (Also gave me a tip for a fabulous tapas bar). The rooms itself was clean and modern with a value for money mini-bar. If I ever get back to Melbourne, I will stay here (I will be back one day!). Best Wishes and thanks for the memories. George Iveson
Comment from Hotel Management
Oct 18, 2017 by Clinton, Hotel Management
Dear George, Thank you for the great review and your recommendations to our Expedia readers. I am thrilled to see that you enjoyed your experience at Radisson on Flagstaff Gardens. I greatly appreciate your feedback and kind words in relation to the level of service offered. The team and I strive to ensure each and every guest experience is a memorable one for the right reasons and I’m sure the team will be delighted to know we met that service goal. I will be sure to share your feedback with the team especially our Executive Chef and his team as they will be delighted to hear you thoroughly enjoyed your overall dining experience in HQ's. On behalf of our entire team at Radisson we thank you for your business and we look forward to welcoming you back in the near future for another memorable stay! Kind regards, Clinton Farley General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location and exceptional staff

Posted Oct 8, 2017
We stayed for a lovely weekend. The staff were amazing, very friendly and helpful at all times. The rooms were comfortable and clean, simple but nice. The location is quiet, close to everything and a beautiful view over the park. The best thing however was the breakfast! Best buffet breakfast I have ever eaten at, with eggs and waffles cooked to order. Delicious!!!
Comment from Hotel Management
Oct 10, 2017 by Clinton, Hotel Management
Dear Valued Guest, Thank you for taking the time to review your Radisson on Flagstaff Gardens experience and share your thoughts. I am thrilled to see that you enjoyed your dining experience in our award winning restaurant HQ's on William. Thank you for your kind words about our staff, I will share your feedback with the team. On behalf of our entire team at Radisson we thank you for your business and we look forward to welcoming you back in the near future for another memorable stay! Kind regards, Clinton Farley General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Adelaide

Good quality hotel

Posted Oct 1, 2017
Stayed in a one bedroom business suite room no 1004. If you are seeking nice views don't stay in that room as it looks onto buildings nearby. Breakfast was good and although we enjoyed our stay overall one of my family had to sleep on a bed in the living room which was like a slab of concrete detracting from her experience. Peter G the Barman was very friendly and is good for the hotel.
Comment from Hotel Management
Oct 3, 2017 by Clinton, Hotel Management
Dear Andrew, Thank you for taking the time to write a review of Radisson on Flagstaff Gardens, I am delighted to see that you enjoyed your stay. I am happy to hear you enjoyed the variety on offer from our buffet breakfast, and thank you for your kind words about our team member Peter. I will be sure to share these with him and the rest of our team. I appreciate your comments in relation to your room and additional bedding, and I am sorry that this fell short of your expectations. I am pleased to advise that we do offer a range of rooms at the Hotel some of which that are facing the beautiful Flagstaff Gardens and others towards the CBD. It is always our goal to ensure each and every guest experience is an exceptional one for all the right reasons and I am sorry to read that we fell short of this goal. On behalf of our entire team at Radisson we thank you for your business and we look forward to seeing you again when your travels bring you back to the area! Kind regards, Clinton Farley General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Okinawa, Japan

Excellent Hotel in Very Nice Location

Posted Sep 23, 2017
Pros: Nice location; clean and comfortable rooms.
This is an excellent hotel. The rooms are clean and the location is excellent. The one piece of advice I'd offer other travelers is the breakfast, while excellent, is, at approximately thirty dollars US, overpriced unless one has an extremely large appetite.
Comment from Hotel Management
Sep 24, 2017 by Clinton, Hotel Management
Dear Jac, Thank you for taking the time to write a review of Radisson on Flagstaff Gardens, I am thrilled to see that you enjoyed your stay. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations. On behalf of our entire team at Radisson we thank you for your business and we look forward to seeing you again when your travels bring you back to the area! Kind regards, Clinton Farley General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Dublin

Walking distance to downtown.

Posted Sep 19, 2017
Allowed me an 11am check in. Always a great result. Great check in staff , hand noted a map showing me the closest trams and buses. 2 mins walk to city centre loop tram line. Quiet street. rooms well maintained and good condition. Will stay here again.
Comment from Hotel Management
Sep 21, 2017 by Clinton, Hotel Management
Dear NTM, Thank you for taking the time to review your Radisson on Flagstaff Gardens experience and share your thoughts. I am thrilled to see that you enjoyed your stay with us. Thank you for your kind words about our service and staff, I will share your comments with our team. On behalf of our entire team at Radisson we thank you for your business and we look forward to seeing you again when your travels bring you back to the area! Kind regards, Clinton Farley General Manager