Ratings based on 540 Verified Reviews

4.3 out of 5
89% of guests recommend
3.7 Room cleanliness
3.8 Service & staff
4.4 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
by Audris from Australia - NSW - Coffs Harbour

Posted Mar 2, 2015 on Wotif
Pros: Beautiful, handy location with tram stop and convenience stores close by.
Cons: Reception staff could've provided a better brief of the accommodation during the check in procedure. Very rushed and bordering on unprofessional.
Location: Beautiful view
Facilities: Modern; Value: Fair; Service: Good; Cleanliness: Pleasant; A hotel compendium would have been appreciated.
2 out of 5
by Samuel from Australia - NSW - Sydney

Posted Feb 24, 2015 on Wotif
Pros: Getting out
Cons: Apparently due to some pyramid scheme there was complete lack of service. I would be embarrassed.
Location: Inaccessible, Too isolated, Too remote, Poor pyramid scheme serv.
Facilities: Good; Value: Exorbitant, Rip-off, Unreasonable; Service: Rude; My keypass stopped working and upon requesting one from an after hours manager who suggested I be removed by security poorest service ever received on
5 out of 5
by Christine from Australia - VIC - Regional VIC

Posted Feb 22, 2015 on Wotif
Pros: Location was great
Location: Australia
4 out of 5
by Tushar from Australia - NSW - Sydney

Posted Feb 22, 2015 on Wotif
Pros: Location & accessibility to New Quay
Cons: Gaps in booking system. Overbooking led to same room being allotted to more than one guest - leading to embarrassing situation. Staff good & helpful
Location: Tranquil, Close to everything, Good views
Value: Affordable; Service: Friendly; Cleanliness: Pleasant; Parking spot concurrently allotted to other guest ?? Property well located, New Shopping Precinct and New Quay a highlight. Public transport easy.
5 out of 5
by Vicki from Australia - NSW - Regional NSW

Posted Feb 17, 2015 on Wotif
Location: Outstanding
Facilities: Good; Value: Affordable; Service: Courteous; Cleanliness: Pleasant;
4 out of 5
by Andrew from Australia - VIC - Regional VIC

Posted Feb 14, 2015 on Wotif
Pros: Close to what we needed
Cons: Blown light globe in bathroom and traffic was noisy, 2nd bedroom was hot and had no window the air conditioner is not placed in the right spot
Location: Close to everything, Traffic Noise
Facilities: Basic, Bathroom light blown; Value: Moderate; Service: Friendly staff; Cleanliness: Tidy;
5 out of 5
by Julie from Australia - NSW - Sydney

Posted Feb 5, 2015 on Wotif
Pros: The views and location
Location: Outstanding
Facilities: Home away from home; Value: Great deal; Service: Phenomenal; Cleanliness: Beautiful; Staff are excellent
5 out of 5
by john from New Zealand - Christchurch

Posted Feb 5, 2015 on Wotif
Pros: Great views and location
Location: Perfect
Facilities: Home away from home; Value: Amazing; Service: Go the extra mile; Cleanliness: Beautiful; The staff
4 out of 5
by leonie

Posted Feb 5, 2015 on Wotif
Location: Close to everything
Facilities: Good; Service: Professional;
5 out of 5
by Janet from Australia - WA - Regional WA

Posted Feb 4, 2015 on Wotif
Pros: Great location and views with plenty of room for 4 people.
Cons: One one dishwasher tablet given for 3 days and a few small maintenance issues
Location: Perfect
Facilities: Modern, Nice ; Value: Great deal; Service: Friendly, Courteous; Cleanliness: Pleasant; Very close to tram stop and in the city circle.