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Get an overview of this hotelLuxury Southbank hotel in Melbourne CBD, walk to Crown Casino and Entertainment Complex

Location

Located in Melbourne CBD, this luxury hotel is within a 10-minute walk of Crown Casino and Entertainment Complex, Melbourne Aquarium, and Eureka Tower. National Gallery of Victoria and Bourke Street Mall are also within 1 mi (2 km).

Hotel Features

A full-service spa, a restaurant, and an indoor pool are available at this hotel. WiFi in public areas is free. Other amenities include a nightclub, a health club, and a bar/lounge.

Room Amenities

All 658 soundproofed rooms feature free WiFi and iPod docks. For a bit of entertainment, LCD TVs come with cable channels, and guests can also appreciate conveniences like refrigerators and coffee makers.

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Crown Metropol features an indoor pool and a health club. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and high-speed wireless Internet access is complimentary.

This 5-star property offers access to a 24-hour business center and a meeting room. 4 meeting rooms are available. This luxury hotel also offers a nightclub, a spa tub, and a sauna. For a surcharge, a roundtrip airport shuttle (available on request) is offered to guests. Onsite parking is available (surcharge).

Crown Metropol has designated areas for smoking.

  • 24-hour business center 
  • 24-hour front desk 
  • Airport transportation (surcharge) 
  • ATM/banking 
  • Babysitting or childcare (surcharge) 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Free newspapers in lobby 
  • Computer station 
  • Conference center 
  • Conference space 
  • Designated smoking areas 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-in 
  • Express check-out 
  • Free WiFi 
  • Full-service spa 
  • Gift shops or newsstand 
  • Hair salon 
  • Health club 
  • Indoor pool 
  • Laundry facilities 
  • Luggage storage 
  • Multilingual staff 
  • Nightclub 
  • Number of buildings/towers - 1 
  • Number of meeting rooms - 4 
  • One meeting room 
  • Pool sun loungers 
  • Porter/bellhop 
  • Restaurant 
  • Sauna 
  • Self parking (surcharge) 
  • Shopping on site 
  • Snack bar/deli 
  • Spa services on site 
  • Spa treatment room(s) 
  • Spa tub 
  • Steam room 
  • Television in common areas 
  • Tennis on site 
  • Total number of rooms - 658 
  • Tours/ticket assistance 
  • Valet parking (surcharge) 
  • Wedding services 
  • Year Built 2011 

Family Friendly Amenities

  • Babysitting or childcare (surcharge)  
  • Free Wi-Fi  
  • Indoor pool  
  • Laundry facilities  
  • Refrigerator  
  • Snack bar/deli  
  • Soundproofed rooms  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge), Valet parking (surcharge)

Room Amenities

  • Air conditioning 
  • Cable TV service 
  • In-room climate control (air conditioning) 
  • Coffee/tea maker 
  • Free newspaper 
  • Connecting/adjoining rooms available 
  • Desk 
  • Free WiFi 
  • In-room massage available 
  • In-room safe 
  • iPod docking station 
  • LCD TV 
  • Minibar 
  • Pay movies 
  • Phone 
  • Private bathroom 
  • Refrigerator 
  • Room service (24 hours) 
  • Soundproofed rooms 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.

Mr Hive Kitchen and Bar - This restaurant specializes in French cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Late night fare is available from 24-hour room service.

Nearby Things to Do

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Bicycle rentals nearby 
  • Hiking/biking trails nearby 
  • Fitness classes on site 
  • Pilates classes on site 
  • Tennis lessons on site 
  • Yoga classes/instruction on site 
  • Rock climbing nearby 

Spa Services

ISIKA has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.

  • Hot stone massage 
  • Deep tissue massage 
  • Swedish massage 
  • Prenatal massage 
  • Thai massage 
  • Sports massage 
  • Detoxification wrap 
  • Number of treatment rooms 10 
  • Couples treatment rooms 
  • Manicures and pedicures 
  • Body wraps 
  • Body scrubs 
  • Aromatherapy treatments 
  • Hydrotherapy treatments 
  • Ayurvedic treatments 
  • Sauna in spa 
  • Spa tub in spa 
  • Massages 
  • Body treatments 
  • Facial treatments 

Accessibility

To make requests for specific accessibility needs, complete the "Special or Accessibility Requests" section of "Trip Preferences" when you book your hotel.

Hotel Policies

Check-in

Check-in time starts at 2 PM

Minimum check-in age is 18

Special check-in instructions:

Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.

Pets

  • Pets not allowed (service dogs only)

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Debit cards not accepted

Only service dogs are allowed

No rollaway/extra beds available

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: between AUD 18 and AUD 55 per person (approximately)
  • Airport shuttle fee: AUD 150 per vehicle (roundtrip)
  • Self parking fee: AUD 20 per day
  • Valet parking fee: AUD 55.00 per night (in/out privileges)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Crown Metropol
  • Crown Metropol Hotel
  • Crown Metropol Hotel Southbank
  • Crown Metropol Southbank
  • Metropol Crown

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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