Dear Franci, We are thrilled to hear that you found your room at Extended Stay America to be spacious and exceeded your expectations! Providing comfortable accommodations is our priority, and we're delighted that you enjoyed your stay. Thank you for choosing us, and we look forward to welcoming you back for another enjoyable experience.Sincerely,Hotel management

Dear Hoang, We apologize for the inconvenience you experienced with the cleanliness and odor of your room. Your feedback is essential, and we take it seriously. Rest assured, we will address these issues with our housekeeping team to ensure that our rooms meet the highest standards of cleanliness and comfort. Thank you for bringing this matter to our attention, and we hope to have the opportunity to provide you with a much-improved experience in the future. Sincerely,Hotel Management

Dear Danny, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is adequately addressed.Sincerely,Hotel Management

Dear Ivan, Thank you for your positive feedback! We are delighted that you had a good experience at Extended Stay America. Your satisfaction is our priority, and we look forward to welcoming you back for another enjoyable stay soon!Sincerely,Hotel Management

Dear Lisa, We sincerely appreciate your detailed feedback about your recent stay with us. While we are pleased you found our linens clean and the room well-maintained, we apologize for any inconvenience caused by the hallway odor. Please rest assured that we are addressing this issue to ensure a more pleasant environment for all our guests. We are delighted that you found our hotel pet-friendly, and we are glad the dog magnet was helpful for you. Your comfort and satisfaction are our top priorities, and we are committed to continuously improving our services. Thank you for choosing to stay with us, and we hope to welcome you back for an even better experience in the future.Sincerely,Hotel Management

Dear Dennis,Thank you for taking the time to tell us about your experience.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve our guest’s experience. We hope that you will give us the opportunity to serve to you in the future.

Dear Marie, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed.Sincerely,Hotel Management

Dear Minellys, Thank you for sharing your feedback with us. We apologize for falling short of your expectations during your recent stay. Your feedback regarding the lack of an ice machine and breakfast offerings is noted, and we will explore options to enhance these amenities. We strive to provide value for our guests and regret if you found the experience lacking. We appreciate your input and hope to have the opportunity to welcome you back in the future with improved offerings that meet your expectations. Thank you for sharing your concerns with us.Sincerely,Hotel Management

Dear DAVID, Thank you for reviewing your time with us. Please accept our apologies for your disappointment with the concerns overlooked in your room preparations. We will address this with our team to ensure rooms are checked so everything is in order as we proceed. Apart from this, we hope you had a pleasant time. Please return, and we will make your next stay with us outstanding.Sincerely,Hotel Management

Dear Shawna, Thank you for your feedback. We apologize for the issues you encountered during your stay. Ensuring a comfortable and safe environment for our guests is our priority, and we regret falling short of your expectations. Immediate measures are being taken to address the odor, shower curtain, and security concerns mentioned. Your feedback is invaluable, and we appreciate your understanding. We hope to have the opportunity to provide you with a much-improved experience on your next visit. Sincerely,Hotel Management

Dear Denis, We apologize for the inconvenience you experienced during your stay. Your feedback regarding the lack of kitchen amenities and breakfast offerings is concerning and not reflective of the standards we strive to maintain. We understand your disappointment and regret any inconvenience caused. Please know that we take your comments seriously, and immediate action will be taken to address and rectify these issues. We appreciate your understanding and hope to have the opportunity to welcome you back for a much-improved stay in the future. Thank you for bringing this to our attention.Sincerely,Hotel Management

Dear Melissa, Thank you for sharing your positive experience at Extended Stay America. We're delighted to hear that our guest services team provided excellent assistance, making your check-in a seamless and comforting process. Your kind words are truly appreciated. We look forward to welcoming you back for another enjoyable stay.Sincerely,Hotel Management

Dear Jackie, Thank you for being our guest. Please accept our apologies for the problems while you were here. Our guests' comfort is our priority, so we take these concerns seriously and will address them with our team. Our front desk is there to help you solve issues. We appreciate your feedback and hope we have an opportunity to restore your confidence in us in the future.Sincerely,Hotel Management

Dear carol, Thank you for staying at Extended Stay America. We were thrilled to read your comments about the excellent service you received from our staff and how they exceeded your expectations. Compliments like yours are why we are so encouraged and committed to providing exceptional service to our guests. It was our pleasure to host your visit, and we hope you will revisit soon.Sincerely,Hotel Management

Dear Roy, We're thrilled to see that you've had some delightful experiences during your visits to Extended Stay America! Providing excellent service and comfortable accommodations is our goal, and we're grateful for your continued loyalty. Thank you for choosing us, and we look forward to welcoming you back for many more enjoyable stays in the future!Sincerely,Hotel Management

Dear Karen, Thank you for being our guest at Extended Stay America. It is nice that you had a good stay and were pleased with the services and staff's attentiveness. Your remarks are vital; we will share them with our concerned team. We appreciate your feedback and hope we serve you again.Sincerely,Hotel Management

Dear Joseph, Thank you for your positive review of Extended Stay America! We're delighted to hear that your experience was quick, easy, and simple. Your satisfaction is our priority, and we look forward to providing you with the same efficient and comfortable service on your future visits to Extended Stay America Suites Melbourne Airport.Sincerely,Hotel Management

Dear Gayle, Thank you for sharing your review. We truly regret to learn about your disappointing experience at our hotel. Please accept our sincere apologies for any inconvenience you encountered during your stay. Your feedback is of utmost importance to us, and we take these matters seriously. We're committed to addressing these concerns and ensuring that every guest receives the highest level of service and care. Your feedback will aid us in making necessary improvements. We genuinely hope you will consider giving us another chance to provide you with the stay you deserve.Sincerely,Hotel Management

Dear Jessica, Thank you for taking the time to write a review. We take guest feedback seriously, as it allows us to continue to improve our guest experience. We appreciate your review and will be taking the necessary steps to ensure the issues you described do not occur in the future.Sincerely,Hotel Management

Dear Joan, Thank you for choosing our hotel for your visit. Your feedback gives us the knowledge we need as we continually seek to improve our guest experience. We do consistently receive praise for our service and hospitality; however, we will note your comments as we continue to monitor our property's condition and plan for future upgrades and changes. We hope you will come back soon and let us show you the hospitality we are known for providing. Sincerely,Hotel Management

Dear Eduardo, Thank you for taking the time to share about your stay. It was disappointing to read your comments concerning your stay at our hotel. Please accept our apologies, as we never mean to disappoint our guests in any way. We can assure you that what you experienced is not acceptable by our standards, and we will be taking the proper action as we are committed to providing every guest with a beautiful experience. Your positive feedback means a lot to us, and we look forward to welcoming you back for another spotless experience.Sincerely,Hotel Management

Dear Maura, Thank you for your recent stay at our hotel. We appreciate you taking the time to post your review, as we genuinely value our guests' comments and opinions. We appreciate you pointing out specific items you loved and areas where we can improve. We will look into the instances you mentioned, as we are committed to offering better service for our guests. We look forward to the opportunity to welcome you back soon.Sincerely, Hotel Management

Dear Robert, Thank you for this generous review! A clean and welcoming environment is essential for a great guest experience, and we're thrilled that our efforts were noticed during your stay. Our team is dedicated to maintaining high standards, and your feedback is a beautiful validation of their hard work. We are excited to have the chance to impress you once again during your next visit to Extended Stay America.Sincerely,Hotel Management

Dear Domingo, Thank you for your feedback and for being our guest. Please accept our apologies for not meeting your expectations. We appreciate your business and value you as a guest. We are sorry for your experience and hope to have an opportunity in the future to provide you with the hospitality for which we are known.Sincerely,Hotel Management

Dear Linda, Thank you for choosing Extended Stay America for your visit. We are glad you were pleased with your overall stay, particularly staff and cleanliness. We enjoyed having you as our guest and hope for the opportunity to host your future visits.Sincerely,Hotel Management

Dear Maureen, We're delighted by your review! Maintaining a clean and comfortable space is a top priority for us, and we're glad that it left a positive impression on your stay. However, we apologize for any inconvenience during your breakfast experience. Your feedback is valuable, and we will work diligently to ensure a consistently satisfying breakfast for all our guests. Your support is truly appreciated, and we can't wait to provide you with another outstanding stay in the future here at Extended Stay America.Sincerely, Hotel Management

Dear James, Thank you for taking the time to write a review of our hotel. We apologize for the concerns you experienced during your stay. We work hard to provide a clean and comfortable environment; therefore, we regret that this issue compromised your experience. We will follow up on your concerns to ensure we are well-poised to serve you better during your next stay. Thank you again for your candid feedback.Sincerely,Hotel Management

Dear ERIC, Thank you for the review and for sharing your experience. We adhere to a strict no-smoking policy and enforce it with a cleaning fee when we find evidence of smoking in a guest room. We appreciate you bringing this issue to our attention and apologize for the inconvenience this caused. We sincerely regret any inconvenience, especially those related to the cleanliness of our hotel, as this is a core focus of our commitment to guest satisfaction. We take your feedback seriously and will address this issue with our housekeeping associates to ensure such lapses do not happen again. We appreciate your feedback and hope to have the opportunity to welcome you back to our hotel.Sincerely,Hotel Management

Dear Phillip, Please accept our apologies for the inconvenience caused; we regret your room was not spotless and fresh, resulting in an unpleasant experience on your visit. We have checklists to inspect every suite after we have serviced it. Unfortunately, we missed something during this process, so we sincerely apologize. We are working with our housekeeping team to reiterate the importance of our daily checklists to ensure this isn't repeated. Also, they are instructed to double-check the rooms before allocating them to the guest. On a positive note, it is nice to know you were pleased with the staff's helpful and friendly attitude. Please allow us another opportunity to provide a better experience on your next visit.Sincerely,Hotel Management

Dear Carla, Thank you for choosing to stay with us. On behalf of our entire team, please accept our sincerest apologies for our hotel not meeting your expectations. We do not take these concerns lightly, especially with the cleanliness of our hotel, as this is an essential priority. We will address this matter with our housekeeping associates to ensure it does not happen again. Moreover, we hope you will accept our apologies for the noise disturbances you experienced. This concern should not have gone unaddressed, and we sincerely apologize for how much it affected your stay. We hope you will consider giving us another opportunity to host you and welcome you back again soon.Sincerely,Hotel Management