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Frank the front desk clerk was absolutely amazing and understanding of our situation with our other hotel being overbooked upon arrival Frank went out of his way to make us feel extremely welcomed and informed of when the coffee would be ready and what time breakfast would start. I will absolutely stay at a Fairfield or any Marriott hotel. Not to mention the room was extremely clean well stocked and the mattress and pillows we're so comfortable.
Response from Fairfield Inn & Suites Melbourne West/Palm Bay on Dec 19, 2023
Thank you for taking the time to share your feedback with us. We were honored to have the opportunity to serve you and we hope to have an opportunity to serve you again in the near future.
Response from Fairfield Inn & Suites Melbourne West/Palm Bay on Dec 19, 2023
Thank you for taking the time to share your feedback with us. We were honored to have the opportunity to serve you and we hope to have an opportunity to serve you again in the near future.
8/10 Good
JOSEPH
Nov 13, 2023
JOSEPH
Stayed 1 night in Nov 2023
Response from Fairfield Inn & Suites Melbourne West/Palm Bay on Nov 14, 2023
Thank you for taking the time to share your feedback with us. We were honored to have the opportunity to serve you and we hope to have an opportunity to serve you again in the near future.
Response from Fairfield Inn & Suites Melbourne West/Palm Bay on Nov 14, 2023
Thank you for taking the time to share your feedback with us. We were honored to have the opportunity to serve you and we hope to have an opportunity to serve you again in the near future.
10/10 Excellent
Jeannette, Snellville
Traveled with partner
Nov 7, 2023
Liked: Staff & service, amenities
The property was okay. There was a smell outside in the hallways
Jeannette
Stayed 1 night in Nov 2023
Response from Fairfield Inn & Suites Melbourne West/Palm Bay on Nov 14, 2023
Thank you for taking the time to share your feedback with us. We were honored to have the opportunity to serve you and we hope to have an opportunity to serve you again in the near future.
Response from Fairfield Inn & Suites Melbourne West/Palm Bay on Sep 12, 2023
Thank you for your review and rating. We truly appreciate your business and your feedback for others considering our hotel to read. We are so pleased that you enjoyed your stay and sincerely hope to have the pleasure of welcoming you back in the future.
The a/c was not working on the 3rd floor. Had to switch room’s several times.
Jackie
Stayed 5 nights in Aug 2023
Response from Fairfield Inn & Suites Melbourne West/Palm Bay on Aug 28, 2023
Thank You for your review. We appreciate your feedback and will use it to fine tune our operation in order to meet and exceed our guest expectations
10/10 Excellent
Carlos
Aug 2, 2023
Carlos
Stayed 3 nights in Jul 2023
Response from Fairfield Inn & Suites Melbourne West/Palm Bay on Aug 28, 2023
Thank you for taking the time to share your feedback with us. We were honored to have the opportunity to serve you and we hope to have an opportunity to serve you again in the near future.
Due to some of the reviews. before checking in I asked to do a quick walkthrough Anne the front desk receptionist was so pleasant and helpful she walked me through with assuring me if this doesn’t work we’ll look at another room. Both rooms were very clean. but I have to say our stay was very enjoyable clean room the breakfast was phenomenal plenty to eat and drink and had a peaceful sleep. Well done to everyone keep up the good work!
Joyce
Stayed 1 night in Jul 2023
Response from Fairfield Inn & Suites Melbourne West/Palm Bay on Jul 11, 2023
Hello Daniel,We want to thank you for your kind comment and your stay here with us at the Fairfield Inn & Suites. We look forward of your return in the near future.
We only stayed 1 night. The staff at check in were very friendly and personable
Daniel
Stayed 1 night in Jun 2023
Response from Barbara on Jul 2, 2023
Hello Daniel,We want to thank you for your kind comment and your stay here with us at the Fairfield Inn & Suites. We look forward of your return in the near future.
The continental breakfast was excellent. The Service at the restaurant was great the service around the pool was great and it was beautiful
Paula
Stayed 1 night in Apr 2023
Response from Barbara on May 22, 2023
Hello Paula,We are very pleased that you enjoyed your stay here with us and look forward with you visiting with us again.
8/10 Good
Olatunji
Apr 20, 2023
Olatunji
Stayed 1 night in Apr 2023
Response from Fairfield Inn & Suites Melbourne West/Palm Bay on May 15, 2023
Thank you for taking the time to share your feedback with us. We were honored to have the opportunity to serve you and we hope to have an opportunity to serve you again in the near future.
The exterior door was locked and required you to be buzzed in. We had a late check in due to traffic delays and at first I was irritated at it...but then after thinking about it for a few it made me feel that my family was safer. Good job. I thought the "incidentals" fee was unnessecary and left a bad taste in my mouth.
Ty
Stayed 1 night in Apr 2023
Response from Barbara on Apr 17, 2023
Hello Ty,We want to thank you for your stay here at the Fairfield Inn & Suites Melbourne West/Palm Bay and pleased that you enjoyed your stay with us. We look forward in your return in the future.
6/10 Okay
Doreen
Traveled with family
Apr 12, 2023
Liked: Staff & service
Disliked: Property conditions & facilities
No local TV stations
Doreen
Stayed 1 night in Apr 2023
Response from Fairfield Inn & Suites Melbourne West/Palm Bay on Apr 13, 2023
Thank you for your feedback and we hope you give us another opportunity in the future.
Front desk person was very welcoming. Happy and cheerful. So nice after a long and tiring drive.
Diana
Stayed 1 night in Mar 2023
Response from Fairfield Inn & Suites Melbourne West/Palm Bay on Mar 13, 2023
Thank you for leaving us a review. We put customer satisfaction as our priority and your review reaffirms the hard work we contribute daily. Our goal is always to exceed your expectation. Hope to see you again.
Response from Fairfield Inn & Suites Melbourne West/Palm Bay on Mar 13, 2023
Thank you for leaving us a review. We put customer satisfaction as our priority and your review reaffirms the hard work we contribute daily. Our goal is always to exceed your expectation. Hope to see you again.
Response from Fairfield Inn & Suites Melbourne West/Palm Bay on Mar 13, 2023
Thank you for leaving us a review. We put customer satisfaction as our priority and your review reaffirms the hard work we contribute daily. Our goal is always to exceed your expectation. Hope to see you again.
Response from Fairfield Inn & Suites Melbourne West/Palm Bay on Mar 13, 2023
Thank you for leaving us a review. We put customer satisfaction as our priority and your review reaffirms the hard work we contribute daily. Our goal is always to exceed your expectation. Hope to see you again.
8/10 Good
Robert
Traveled with partner
Jan 25, 2023
Liked: Cleanliness, staff & service, amenities
A/C Unit was very loud when turning on. It turned on and off many times throughout the night
Robert
Stayed 1 night in Jan 2023
Response from Fairfield Inn & Suites Melbourne West/Palm Bay on Mar 13, 2023
Thank you for leaving us a review. We put customer satisfaction as our priority and your review reaffirms the hard work we contribute daily. Our goal is always to exceed your expectation. Hope to see you again.
Hello Sandra,We want to thank you for your stay here at the Fairfield Inn & Suites Melbourne West/Palm Bay and pleased that you enjoyed your stay with us. We look forward in your return in the future.
The staff was great. We stayed there during Hurricane Nicole and were very comfortable. The breakfast in the am was great, not what I expected for free!!!
Carol
Stayed 1 night in Nov 2022
Response from Fairfield Inn & Suites Melbourne West/Palm Bay on May 9, 2023
Thank you for taking the time to share your feedback with us. We were honored to have the opportunity to serve you and we hope to have an opportunity to serve you again in the near future.
8/10 Good
JESSICA
Sep 18, 2022
JESSICA
Stayed 1 night in Sep 2022
Response from Fairfield Inn & Suites Melbourne West/Palm Bay on Aug 28, 2023
Thank you for your review and rating. We truly appreciate your business and your feedback for others considering our hotel to read. We are so pleased that you enjoyed your stay and sincerely hope to have the pleasure of welcoming you back in the future.
4/10 Poor
Reynaldo
Sep 11, 2022
Disliked: Cleanliness
Reynaldo
Stayed 1 night in Sep 2022
Response from Fairfield Inn & Suites Melbourne West/Palm Bay on May 9, 2023
Thank you for taking the time to share your feedback with us. We were honored to have the opportunity to serve you and we hope to have an opportunity to serve you again in the near future.
10/10 Excellent
Emily, Bon Aqua
Sep 3, 2022
Emily
Stayed 1 night in Aug 2022
Response from Fairfield Inn & Suites Melbourne West/Palm Bay on May 9, 2023
Thank you for taking the time to share your feedback with us. We were honored to have the opportunity to serve you and we hope to have an opportunity to serve you again in the near future.
I thought the property was great, and the amenities excellent. Staff very friendly, Courteous and Professional.
The only one thing I could say that I didn't like,was the in room refrigerator (Could be Cleaner or Replaced)
HAROLD
Stayed 1 night in Aug 2022
Response from Hotel General Manager on Aug 24, 2022
Dear Harold, Thank you for your stay with us and your review. We are looking forward to your next visit us and we will use your feedback to meet and exceed our future guest expectations
Everything was wonderful but except the mattress was not that comfy. Other than that, we loved it. we will definitely come back, hopefully we will get a better mattress
Hifteau
Stayed 1 night in Jun 2022
Response from Hotel Management Team on Jun 30, 2022
Dear Hifteau,
Thank You for your review and Your stay with us. We are looking forward to your next visit with us. We will use your feedback to fine tune our operation in order to meet and exceed our future guest
10/10 Excellent
jeffrey
Jun 18, 2022
jeffrey
Stayed 1 night in Jun 2022
Response from Hotel Management Team on Jun 20, 2022
Thank You for your stay with us. We look forward for your next visit with us
Great location, close to restaurants and movies, and highway. There were teams in the hotel and the staff took the time to let us know about them and assigned us a room far away from them. We never heard a peep! Nice breakfast provided. Will definitely stay here again if we are in the area.
Susan
Stayed 1 night in May 2022
Response from Hotel Management Team on Jun 20, 2022
Thank You for review and your stay with us. We look forward to your next stay with us
10/10 Excellent
Barbara
May 17, 2022
Barbara
Stayed 1 night in May 2022
Response from Fairfield Inn & Suites Melbourne West/Palm Bay on May 9, 2023
Thank you for taking the time to share your feedback with us. We were honored to have the opportunity to serve you and we hope to have an opportunity to serve you again in the near future.