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Hotel Chadstone Melbourne MGallery by Sofitel

Photo gallery for Hotel Chadstone Melbourne MGallery by Sofitel

Exterior
Indoor pool
Premium bedding, minibar, in-room safe, laptop workspace
Premium bedding, minibar, in-room safe, laptop workspace
Premium bedding, minibar, in-room safe, laptop workspace

Overview of Hotel Chadstone Melbourne MGallery by Sofitel

Hotel Chadstone Melbourne MGallery by Sofitel

5.0 star property

8.4/10 Very Good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
Map
1341 Dandenong Road, Malvern East, VIC, 3148

Explore the area

  • Popular LocationDeakin University8 min drive
  • Popular LocationMonash University9 min drive
  • Popular LocationBox Hill Hospital13 min drive
  • AirportMelbourne, VIC (MEL-Tullamarine)40 min drive

Room options

About this area

Melbourne

Located in Malvern East neighborhood, Hotel Chadstone Melbourne MGallery by Sofitel is connected to a shopping center. Shoppers can check out Chadstone Shopping Mall, while everyone can enjoy the natural beauty of Brighton Beach and Royal Botanic Gardens. Looking to enjoy an event or a game? See what's going on at Melbourne Cricket Ground or Marvel Stadium.

What's nearby

  • Deakin University - 8 min drive
  • Monash University - 9 min drive
  • Box Hill Hospital - 13 min drive
  • Brighton Beach - 22 min drive
  • St Kilda Beach - 24 min drive

Getting around

  • Dandenong Station - 16 min drive
  • Hughesdale Station - 18 min walk
  • Melbourne Airport (MEL) - 40 min drive

Restaurants

  • D'elephant Thai Cuisine - 2 min walk
  • Mr Pilgrim - 3 min walk
  • Jasper Coffee - 9 min walk
  • Capital Kitchen - 9 min walk
  • Fonda - 12 min walk

About this property

Hotel Chadstone Melbourne MGallery by Sofitel

5-star luxury hotel located in Malvern East
You can look forward to a shopping mall on site, a library, and dry cleaning/laundry services at Hotel Chadstone Melbourne MGallery by Sofitel. For some rest and relaxation, visit the hot tub, and indulge in a body treatment, a massage, or a facial. Be sure to enjoy a meal at Pastore Restaurant, the onsite restaurant. Yoga classes are offered at the gym; the property also has a bar and conference space. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Cooked-to-order breakfast (surcharge), self parking (surcharge), and an elevator
  • A porter/bellhop, concierge services, and luggage storage
  • Wedding services, multilingual staff, and 8 meeting rooms
  • Guest reviews give good marks for the helpful staff
Room features
All 250 rooms offer comforts such as 24-hour room service and premium bedding, as well as perks like pillow menus and laptop-compatible safes.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with satellite channels
  • Free infant beds, electric kettles, and daily housekeeping

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (AUD 25 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–10:00 AM: AUD 38-38 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Pastore Restaurant
  • Altus Rooftop Bar

Things to do

  • Designer stores
  • Fitness center
  • Indoor pool
  • Shopping mall
  • Spa services
  • Spa tub
  • Yoga classes

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Elevator
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Conference space (10764 square feet)
  • Meeting rooms - 8

Spa

  • 8 treatment rooms
  • Body treatments
  • Facials
  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, and Wednesday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Breakfast fee: between AUD 38 and AUD 38 per person (approximately)
  • Self parking fee: AUD 25 per night
  • Credit card charges are subject to a surcharge of 1.3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
Safety features at this property include a smoke detector and a security system
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hotel Chadstone Melbourne MGallery by Sofitel
Hotel Chadstone Melbourne MGallery by Sofitel Hotel
Hotel Chadstone Melbourne MGallery by Sofitel Malvern East

Frequently asked questions

Does Hotel Chadstone Melbourne MGallery by Sofitel have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–10:00 PM.

How much does it cost to stay at Hotel Chadstone Melbourne MGallery by Sofitel?

As of Nov 29, 2022, prices found for a 1-night stay for 2 adults at Hotel Chadstone Melbourne MGallery by Sofitel on Dec 1, 2022 start from $168.71, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Chadstone Melbourne MGallery by Sofitel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Chadstone Melbourne MGallery by Sofitel?

Self parking is available for AUD 25 per night.

What time is check-in at Hotel Chadstone Melbourne MGallery by Sofitel?

Check-in is from 3:00 PM - anytime.

What time is check-out at Hotel Chadstone Melbourne MGallery by Sofitel?

Check-out is at 11:00 AM.

Where is Hotel Chadstone Melbourne MGallery by Sofitel located?

Located in Malvern East, this luxury hotel is 0.1 mi (0.1 km) from Chadstone Shopping Mall and within 9 mi (15 km) of Monash University and Brighton Beach. Melbourne Cricket Ground and Royal Botanic Gardens are also within 12 mi (20 km). Hughesdale Station is 18 minutes by foot and Oakleigh Station is 23 minutes.

Can I cancel my reservation for free at Hotel Chadstone Melbourne MGallery by Sofitel and receive a full refund?

Yes, Hotel Chadstone Melbourne MGallery by Sofitel offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Chadstone Melbourne MGallery by Sofitel cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

8.4

Very Good

Rating 10 - Excellent. 128 out of 220 reviews" "
" "10 - Excellent 58%
Rating 8 - Good. 50 out of 220 reviews" "
" "8 - Good 23%
Rating 6 - Okay. 20 out of 220 reviews" "
" "6 - Okay 9%
Rating 4 - Poor. 12 out of 220 reviews" "
" "4 - Poor 5%
Rating 2 - Terrible. 10 out of 220 reviews" "
" "2 - Terrible 5%

9.3/10

Cleanliness

8.7/10

Staff & service

8.7/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

8/10 Good

Poppy
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An ideal place for a quick staycation, especially with kids. The rooftop pool was very popular - could benefit from some hooks or other storage to keep your belongings dry while you swim. Our only disappointment. Was the room service, where my son's ice cream arrived mostly melted, meaning it was completely melted by the time he'd finished his meal. An insulated bowl would be very welcome. Overall we had a lovely time at Hotel Chadstone!

10/10 Excellent

ALAN
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything from the dining options to the staff and service was impeccable! We will be back for more.
Stayed 1 night in Oct 2022

10/10 Excellent

Raleigh
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
High end and comfortable
Stayed 1 night in Sep 2022

8/10 Good

Anne
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment you arrive at Hotel Chadstone the staff are wonderful and so accommodating to all your needs. We were up and ready for the day ahead and walked across to Chadstone SC and had a wonderful time shopping and looking around. It was great to be able to go back rest and then head back again. We then had a wonderful afternoon in the pool area, swimming, spa, food and cocktails while watching the sunset over the bay and city. Great and sensational place to stay no matter what you are doing, but you will benefit more staying 2 or more nights to enjoy all that is on offer. Thank you to all the staff who made our stay a breeze.
Stayed 2 nights in Aug 2022

10/10 Excellent

Adam
Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were really nice and it is in a convenient location for shopping and restaurants. There wasn't much parking around the hotel as the shopping centre parking had time limits so I felt forced to pay for valet parking.
Stayed 3 nights in Aug 2022

10/10 Excellent

Debra
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

10/10 Excellent

Ahmad
Stayed 2 nights in Aug 2022

2/10 Terrible

Saul
Stayed 1 night in Aug 2022

10/10 Excellent

William
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and staff were excellent. The only disappointing thing was that we arrived just after 3 to check in. My booking could not be found. I had to leave a long queue in an effort to find my booking confirmation. I couldn't find it so went back and tried to book another room. This time the staff member found my original booking. In the end got up to the room just after 4 but didn't need the stress.
Stayed 1 night in Aug 2022

10/10 Excellent

Thanh
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice n convenient place to stay, only small thing i’m a bit annoyed is curtain a little thin, cannot complete blind out at night
Stayed 1 night in Aug 2022