Hotel Chadstone Melbourne MGallery by Sofitel

Photo gallery for Hotel Chadstone Melbourne MGallery by Sofitel

Featured Image
Indoor pool
Premium bedding, minibar, in-room safe, laptop workspace
Premium bedding, minibar, in-room safe, laptop workspace
Premium bedding, minibar, in-room safe, laptop workspace

Overview of Hotel Chadstone Melbourne MGallery by Sofitel

Hotel Chadstone Melbourne MGallery by Sofitel

5 out of 5

4.2/5 Very Good

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
1341 Dandenong Road, Malvern East, VIC, 3148

Explore the area

  • Popular LocationCrown Casino and Entertainment Complex21 min drive
  • Popular LocationMelbourne Central24 min drive
  • Popular LocationQueen Victoria Market25 min drive
  • AirportMelbourne, VIC (MEL-Tullamarine)39 min drive

Choose dates to view prices

About this area

Melbourne

Located in Melbourne, Hotel Chadstone Melbourne MGallery by Sofitel is connected to a shopping center. Shoppers can check out Chadstone Shopping Mall, while everyone can enjoy the natural beauty of Brighton Beach and Royal Botanic Gardens. Looking to enjoy an event or a game? See what's going on at Melbourne Cricket Ground or Marvel Stadium.

What's nearby

  • Chadstone Shopping Mall - 12 min walk
  • Monash University - 10 min drive
  • Crown Casino and Entertainment Complex - 21 min drive
  • Melbourne Central - 24 min drive
  • Queen Victoria Market - 25 min drive

Getting around

  • Dandenong Station - 16 min drive
  • Hughesdale Station - 18 min walk
  • Melbourne Airport (MEL) - 35 min drive

Restaurants

  • Altus Rooftop — 1 min walk
  • Altus Rooftop — 1 min walk
  • D'elephant Thai Cuisine — 2 min walk
  • Papparich — 3 min walk
  • Sapore — 3 min walk

About this property

Hotel Chadstone Melbourne MGallery by Sofitel

Luxury hotel connected to a shopping center in Melbourne with restaurant
This smoke-free hotel features a restaurant, an indoor pool, and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a spa tub, and self parking. All 250 soundproofed rooms feature free WiFi and 24-hour room service. Comforts include premium bedding and pillow menus, and guests will also appreciate thoughtful touches like bathrobes and slippers.
Hotel Chadstone Melbourne MGallery by Sofitel offers 250 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels.

Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. This Melbourne hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Children under 18 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 8 treatment rooms. Services include facials and body treatments.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (AUD 25 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–10:00 AM: AUD 25.00-38 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Designer stores
  • Fitness center
  • Indoor pool
  • Shopping mall
  • Spa services
  • Spa tub
  • Yoga classes

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • In-room child care (surcharge)
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Elevator
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Languages spoken

  • English
  • Malay

Business services

  • Conference space (4865 square feet)
  • Meeting rooms - 8

Spa

  • 8 treatment rooms
  • Body treatments
  • Facials
  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.
The following facilities are closed on Sunday, Monday, Tuesday, and Wednesday:
  • Restaurant

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between AUD 25.00 and AUD 38 per person (approximately)
  • Self parking fee: AUD 25 per night
  • Credit card charges are subject to a surcharge of 1.3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, and cash
Safety features at this property include a smoke detector and a security system

We should mention

Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hotel Chadstone Melbourne MGallery by Sofitel
Hotel Chadstone Melbourne MGallery by Sofitel Hotel
Hotel Chadstone Melbourne MGallery by Sofitel Malvern East

Frequently asked questions

Overall score and ratings

4.2

Very Good

Rating 5 - Excellent. 66 out of 118 reviews
5 - Excellent 56%
Rating 4 - Good. 30 out of 118 reviews
4 - Good 25%
Rating 3 - Okay. 12 out of 118 reviews
3 - Okay 10%
Rating 2 - Poor. 4 out of 118 reviews
2 - Poor 3%
Rating 1 - Terrible. 6 out of 118 reviews
1 - Terrible 5%

4.6/5

Cleanliness

4.3/5

Staff & service

4.2/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2021

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room & facilities
Stayed 1 night in May 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

5/5 Excellent

Stayed 2 nights in May 2021

4/5 Good

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet is horrible and too expensive.don’t waste money on it. But hotel service and facilities are very good.
Stayed 1 night in May 2021