Ratings based on 1,718 Verified Reviews

4.1 out of 5
81% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location to Victoria Market, trams and CBD

Posted Mar 17, 2017
Pros: Great staff.
Cons: The grey chairs in Reception were most uncomfortable!
Location: Victoria Market is half a block away, Tram stop is nearby. Central location in CBD and easy to find your way back to.
I had a room on level 2 - with access to an outdoor garden terrace. Hotel reception staff were always welcoming, informative, helpful and willing to offer advice and assistance. Staff were the Jasper's greatest asset..
5 out of 5
Recommended
for Everyone
by A verified traveler from Blue Mountains, NSW

Great hotel, great location, good service

Posted Mar 12, 2017
All was excellent but the experience was let down by housekeeping... No mini bar price list - had to ask for one No milk in fridge - had to phone for it first morning Cigarette butts on balcony Leftover muesli from previous guest Didn't clean or replenish tea/coffee facilities each day... had to wash my own stuff and they took teaspoons away, didn't replenish sugar or tea bags. Didn't replenish bathroom vanity items Did not replace toilet paper rolls - had to phone for it whilst on loo!
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Mar 8, 2017
Jasper is in a great location. Close to the Queen Victoria Market - a must. The rooms are clean and spacious with daily service.
4 out of 5
Recommended
for Everyone
by A verified traveler from Geelong, Victoria

so close to victoria market

Posted Mar 7, 2017
Pros: friendly staff, nice rooms
Location: Vic market next door, trams easily accessible, not far to food places and DFO
we have stayed here before and very happy with the service and room. Close to trams and short trip to other great shopping places. Would stay again for sure
4 out of 5
Recommended
for Everyone
by A verified traveler from WT

Hotel next to queen Victoria market

Posted Mar 3, 2017
Great location and close to tram station. Very convenient with many eateries and shopping Centres nearby. Room is good size and furniture are in good conditions. Toiletries provided are good quality. The type and range of teas in mini-bar counter is impressive. The points of concern are lifts are old and need repair/servicing or replacement because the level indicator froze at level 8. One could hear road noise but it wasn't too bothering. The window seals could address this issue.
4 out of 5
Recommended
for Everyone
by A verified traveler from Adelaide Australia

Good apartment close to city.

Posted Feb 23, 2017
In Melbourne to visit hospital so did not need to be inner city. This Alt had all needed and easy location from airport close to city tram that passed hospital.
5 out of 5
Recommended
for Everyone
by A verified traveler from Phoenix

Lovely hotel conveniently located in downtown.

Posted Feb 16, 2017
Spent 2 nights here. Lucked out that one was on wednesday which is when the night market takes places. The hotel is a 5 minute walk to the market and convenient to other downtown restrauants and shopping. Loved this hotel one of the best places we stayed during our 3 weeks of travel. Has a restaurant and bar located in it also. Friendly and helpful staff.
3 out of 5
Recommended
for Everyone
by A verified traveler

Overall good, but it isn't a 4 star hotel.

Posted Feb 9, 2017
Pros: close to everything.
Cons: carpets too old.
Location: great location.
It is a nice place but needs renovation. I was hoping that I am getting into a 4 star hotel as rated by the hotel, but this wasn't the case.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good for a stop over in melbourne

Posted Feb 2, 2017
In Melbourne for 2 nights good for a stop over. Great on site all day Cafe.
5 out of 5
Recommended
for Everyone
by A verified traveler from T

Nice hotel in a great location to Queen Vic market

Posted Jan 28, 2017
The hotel was clean and comfortable and staff only too willing to offer their assistance.