Ratings based on 546 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
80% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler

Overall stay was nice but bed a little hard .

Posted Jun 14, 2016
Pros: Room size is very spacious, was very quiet , great ammenities.
Cons: My only complaint was that the King bed was quite hard, definitely on the very firm side ......
Location: Location is great as near Balaclava and Chapel St
Very nice hotel, the room was very spacious and the kitchen facilities excellent. Everything worked and the room was very clean.
Comment from Hotel Management
Jun 27, 2016 by Peter, Hotel Management
Thank you for your feedback. We are pleased you enjoyed your stay, and look forward to welcoming you back in the near future. Management.
3 out of 5
by A verified traveler

Posted Jun 1, 2016
Location: Good location, bit of a walk to the tram line.
All went well till we returmed in the evening after a meal out. The carpark was full of hotel restaurant patrons and finding a park was very awkward.
Comment from Hotel Management
Jun 27, 2016 by Peter, Hotel Management
Thank you for your feedback. We are pleased you enjoyed your stay, and look forward to welcoming you back in the near future. Management.
4 out of 5
by A verified traveler

Nice hotel in convenient location

Posted Apr 25, 2016 on Wotif
Friendly staff and well priced. Clean and tidy, convenient location.
Comment from Hotel Management
May 9, 2016 by Management, Hotel Management
Thank you for your feedback. We are pleased you enjoyed your stay and look forward ti seeing you in the near future.
4 out of 5
by A verified traveler

A little above satisfactory

Posted Apr 22, 2016 on Wotif
Lovely apartment accomodation in a convenient location. Nice to be upgraded midweek to a spa room. The room was clean and well dressed but... Internal door to obviously room next door was not locked, nor was it locked from the other side ( thankfully no one was in room next door when I checked! Also, entry door had broken security chain/ device which was a little disconcerting as I was staying in my own for work. Overall- I recommend
Comment from Hotel Management
May 9, 2016 by Management, Hotel Management
Thank you for your feedback. We are pleased you enjoyed your stay and look forward to seeing you in the near future.
4 out of 5
by A verified traveler from Auckland & Hallam

Posted Apr 22, 2016 on Wotif
We prefer this apartment complex as the price is reasonable, the rooms are bigger than hotels, parking is available & it is close enough to the Beach & the City.
Comment from Hotel Management
May 10, 2016 by Management, Hotel Management
Thank you for your feedback. We are pleased you enjoyed your stay and look forward to welcoming you back in the near future.
4 out of 5
by A verified traveler from Gippsland

Nice hotel close to hospital

Posted Apr 13, 2016 on Wotif
Pros: Central position close to public transport
Cons: Just a small microwave.
Staff and car park were excellent for someone travelling distances and having their car to worry about where it could be left. The only downside was no microwave with which to heat anything.
Comment from Hotel Management
May 10, 2016 by Management, Hotel Management
Thank you for your feedback. We are pleased you enjoyed your stay and look forward to welcoming you back in the near future.
4 out of 5
by Frank from Adelaide

A place to relax

Posted Apr 13, 2016 on Hotels
A very relaxing stay
Comment from Hotel Management
Jul 9, 2016 by Management, Hotel Management
Thank you for your feedback. We are pleased you enjoyed your stay and look forward to welcoming you back in the near future.
4 out of 5
by A verified traveler from tasmania

Own transport preferable

Posted Apr 11, 2016 on Wotif
staff and facilities were fine - in-house dining appeared a little expensive -only real downside was the distance to public transport - only a block and a bit but in inclement weather (or if mobility challenged) a little out of the way - would not recommend to my friends only because all would be public transport reliant
Comment from Hotel Management
May 10, 2016 by Management, Hotel Management
Thank you for your feedback. We are pleased you enjoyed your stay and look forward to welcoming you back in the near future.
4 out of 5
by A verified traveler

Posted Apr 7, 2016 on Wotif
staff very friendly and helpful, uncomfortable bed
Comment from Hotel Management
May 10, 2016 by Management, Hotel Management
Thank you for your feedback. We are pleased you enjoyed your stay and look forward to welcoming you back in the near future.
4 out of 5
by A verified traveler from Bellarine

Comfortable accommodation.

Posted Mar 22, 2016
Pros: Access to outside balcony or garden area from the hotel rooms and the apartment. Very nice indoor pool. Spa in the bathroom.Very quiet.
Cons: Some fittings and furnishings were a little dated and worn, but still good quality.
Location: Handy location close to south eastern suburbs and central Melbourne.
Very nice hotel and apartment complex set in spacious grounds with trees. Friendly staff and comfortable rooms with everything I required. I enjoyed seeing the possums running along the fence at night too.Very quiet, with no traffic noise.
Comment from Hotel Management
May 10, 2016 by Management, Hotel Management
Thank you for your feedback. We are pleased you enjoyed your stay and look forward to welcoming you back in the near future.