Ratings based on 66 Verified Reviews

3.7 out of 5
77% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from England

Hotel is close to local aminities

Posted Feb 18, 2017
Our experience of this hotel was that it is a very quiet hotel with inside pool and Jacqui. Hotel provide you with towels for pool. The hotel is in the Jewish sector and the restaurant is closed on certain days. The hotel is a friendly homely run hotel and does,not boast of the new look of hotels. The management are updating furnishings constantly. I would recommend the hotel if you like a quiet,comfortable and secure feel to your holiday which gives you the relaxation factor.
Comment from Hotel Management
Feb 20, 2017 by Management, Hotel Management
Dear Gill Thank you for your feedback. We are pleased to hear that you enjoyed your stay and look forward to welcoming you back in the near future. Kind Regards Managament
3 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

Serviced apartment in St Kilda

Posted Feb 15, 2017
Pros: Location and parking in a busy area.
Cons: Provide an outdoor table for the balcony.
Location: Dining on Carlisle St is a 10 minute walk.
Overall the room was okay however it's starting to need a makeover. The furniture is stained and the walls are marked. Staff were very helpful and they are the positive aspects of this hotel.
Comment from Hotel Management
Feb 20, 2017 by Management, Hotel Management
Dear Nick Thank you for your feedback. We are pleased to hear that you enjoyed your stay and look forward to welcoming you back in the near future. Kind Regards Managament
4 out of 5
Recommended
for Everyone
by A verified traveler from WA

Very good hotel for this locality.

Posted Feb 14, 2017
Pros: As above
Cons: We checked in at about 2240, close to Reception closing time and were given minimal info apart from how to find our room.
Location: Handy to shops and a 7/11 store.
Friendly helpful and obliging staff at Concierge desk. Room was completely satisfactory. Location particularly convenient as we attended a wedding at Ripponlea area. Melbourne easily accessible by tram or train from Balaclava.
Comment from Hotel Management
Feb 20, 2017 by managment, Hotel Management
Dear Kevin Thank you for your feedback. We are pleased to hear that you enjoyed your stay and look forward to welcoming you back in the near future. Kind Regards Managament
4 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

Well located for Caufield area

Posted Jan 21, 2017
Pros: Location.
Cons: Breakfast.
Location: Excellent cafes, restaurants and shopping nearby.
Good reliable hotel. Quality kosher restaurant but no real breakfast service. Many cafes nearby. Good swimming pool and small cardio gym. Convenient on site parking. Rooms are comfortable.
Comment from Hotel Management
Jan 25, 2017 by Management, Hotel Management
Dear David Thank you for your feedback. We are pleased to hear that you enjoyed your stay and look forward to welcoming you back in the near future. Kind Regards Management
4 out of 5
Recommended
for Everyone
by A verified traveler from south australia

One bedroom apartment.

Posted Jan 11, 2017
Pros: Free parking Clean and comfortable rooms Full kitchen
Cons: Better personal skills used by staff.
Location: Walking distance to trams and buses. Short tram ride to St Kilda beach.
The apartment was very clean and comfortable and great having a full kitchen which allowed us to cook our meals. The free parking that was provided was another bonus as well as being close to public transport. This allowed us to leave our car parked and catch trams rather than driving in the city. The hotel would greatly benefit however if the staff were a bit more friendly and welcoming. It was our impression that the front desk staff tried to avoid our glances and seemed reluctant to return a hello or goodmorning etc. These small gestures make a lot of difference when people are on holiday in a place away from home.
Comment from Hotel Management
Jan 13, 2017 by Management, Hotel Management
Dear Diana Thank you for your feedback. We are pleased to hear that you enjoyed your stay and look forward to welcoming you back in the near future. Kind Regards Management
4 out of 5
Recommended
for Everyone
by A verified traveler

Old style, great value

Posted Jan 9, 2017
Lovely staff, clean room of reasonable size, it was quiet and pleasant. Very good value
Comment from Hotel Management
Jan 13, 2017 by Management, Hotel Management
Dear Guest Thank you for your feedback. We are pleased to hear that you enjoyed your stay and look forward to welcoming you back in the near future. Kind Regards Management
4 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne, Australia

Stayed here after surgery

Posted Dec 21, 2016
Convenient location as I stayed here after surgery at a nearby hospital. The room was clean, spacious, comfortable and quiet - which was just what I needed! Sunny and private courtyard was a bonus.
Comment from Hotel Management
Jan 4, 2017 by Management, Hotel Management
Dear Kelly Thank you for your feedback. We are glad to hear you enjoyed your stay and look forward to welcoming you back in the near future. Kind Regards Management
4 out of 5
Recommended
for Everyone
by A verified traveler from Tasmania

Quiet relaxing place to stay

Posted Dec 17, 2016
Happy I chose Kimberly Gardens. I hate staying in big cities normally, but I had a quiet relaxing stay. The spa room was great for unwinding.
Comment from Hotel Management
Dec 20, 2016 by Management, Hotel Management
Dear Karina Thank you for your feedback. We are delighted to hear that you enjoyed your experience and look forward to welcoming you back in the near future. Kind Regards Management
2 out of 5
by A verified traveler

Outdated and dirty

Posted Nov 23, 2016
The room we were in had serval bugs on the ceiling and crawling on the bathroom floor. When we called reception they came up with bug spray and told us that this happens everywhere in Melbourne. When they agreed to give us another room we found dead bugs and spiderwebs in it. The only credit I give the staff is not wasting my time when I asked to cancel the rest of my stay.
Comment from Hotel Management
Nov 28, 2016 by Management, Hotel Management
HI Guest Thank you for your feedback. We sorry you were unhappy with the accommodation. We hope you enjoyed the rest of your trip. Kind Regards Management
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 24, 2016
Good service, great location. Very quiet and central to everything including good transport.
Comment from Hotel Management
Nov 17, 2016 by Management, Hotel Management
Dear Guest HI Gillian Thank your feedback. We are pleased you enjoyed your stay and look forward to welcoming you back in the near future. Kind Regards Management