Reception

Reviews of Mantra on Little Bourke

Mantra on Little Bourke
471 Little Bourke St, Melbourne, VIC

Reviews

8.8

Excellent

Rating 10 - Excellent. 1304 out of 2397 reviews" "
Rating 8 - Good. 853 out of 2397 reviews" "
Rating 6 - Okay. 160 out of 2397 reviews" "
Rating 4 - Poor. 50 out of 2397 reviews" "
Rating 2 - Terrible. 30 out of 2397 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Simone

Business traveler
A simple affordable property that was quiet and great walking distance. The studio room was huge if you’re looking for a larger space with a kitchenette that’s cheaper than a hotel room. While property was a little tired I think it was representative of the cost you pay. The staff were excellent and attentive and the property was very clean.
Stayed 1 night in Mar 2024
Response from Adi on Mar 16, 2024
Dear Simone,Thank you for the review on your recent stay at the Mantra On Little Bourke. We are excited to hear that you had a pleasant stay with us and look forward to welcoming you soon.Sincerely,Adi

10/10 Excellent

Marisa

Liked: Cleanliness, property conditions & facilities
Very clean. Very organised. Everything about the room was just amazing......and I really liked the separate shower and bath tub.......loved the layout of the room 💯. Just loved everything about it too, location, hospitality, staff........Will definitely use again.
Stayed 1 night in Mar 2024
Response from Adi on Mar 12, 2024
Dear Marisa,Thank you for the review on your recent stay at the Mantra On Little Bourke. We are excited to hear that you had a pleasant stay with us and look forward to welcoming you soon.Sincerely,Adi

8/10 Good

Bruce

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I haven’t travelled for a while but I recall rooms were cleaned daily. This didn’t happen. Towels changed but only after asking.
Stayed 2 nights in Feb 2024
Response from Adi on Mar 4, 2024
Dear David,Thank you for the review on your recent stay at the Mantra On Little Bourke. We are excited to hear that you had a pleasant stay with us and look forward to welcoming you soon.Sincerely,Adi

8/10 Good

Sara, Perth

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our stay was enjoyable, it was close to everything, the room was nice and clean. The bed was so comfortable. The staff were nice and helpful.
Stayed 5 nights in Jan 2024
Response from Adi on Feb 6, 2024
Dear Sara,Thank you for the review on your recent stay at the Mantra On Little Bourke. We are excited to hear that you had a pleasant stay with us and look forward to welcoming you soon.Sincerely,Adi

8/10 Good

Margaret, Perth

Traveled with partner
Liked: Cleanliness
Great area ,walkable for dining , trams and shopping . Very spacious apartment but sofa and chair pretty tired and not that comfortable unlike the bed. A small dining table would be a welcome addition. Very pleasant helpful staff . Would definitely stay again and have recommended to friends.
Stayed 4 nights in Jan 2024
Response from Adi on Jan 28, 2024
Dear Margaret,Thank you for the review on your recent stay at the Mantra On Little Bourke. We are excited to hear that you had a pleasant stay with us and look forward to welcoming you soon.Sincerely,Adi

10/10 Excellent

Mai

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Had a nice stay. Great central location however amazingly quite, good size room.
Stayed 2 nights in Jan 2024
Response from Adi on Jan 28, 2024
Dear Mai,Thank you for the review on your recent stay at the Mantra On Little Bourke. We are excited to hear that you had a pleasant stay with us and look forward to welcoming you soon.Sincerely,Adi

10/10 Excellent

Troy

Traveled with family
Liked: Cleanliness, property conditions & facilities
Staff was very friendly only down side was the pillows were terrible
Stayed 1 night in Dec 2023
Response from Adi on Jan 9, 2024
Dear Troy,Thank you for your review of your stay at Mantra On Little Bourke.We hope you enjoyed your stay and we look forward to welcoming you again.Sincerely,Adi

6/10 Okay

Kylie

Traveled with family
Disliked: Cleanliness
Good room service however our room was positioned next to generator that ran loudly for duration of stay and impacted sleep quality. Toilet was not clean and tv did not work. Issues were not addressed when staff on desk were notified. Good location.
Stayed 1 night in Dec 2023
Response from Sunny S - Operations Manager on Dec 27, 2023
Dear Kylie, Thank you for your feedback. We're pleased to hear you enjoyed our room service, but we sincerely apologise for the inconveniences you faced during your stay. Your concerns about the noise, unclean toilet, and non-functional TV are disheartening, and we regret that these issues were not promptly addressed when brought to our attention. Please know that we take your comments seriously and will investigate these matters thoroughly to prevent a recurrence. We appreciate your understanding and hope to have the opportunity to make it up to you in the future. On a positive note, we're glad you found our location favourable. Best regards,

10/10 Excellent

Sally

Liked: Cleanliness, room comfort
Excellent value for money
Fantastic room. So clean and comfortable. We will stay here again for sure
Stayed 2 nights in Dec 2023
Response from Sunny S - Operations Manager on Dec 27, 2023
Dear Sally, Thank you for your glowing review! We're thrilled to hear that you found our hotel to be excellent value for money. It's wonderful that you enjoyed the fantastic room and found it clean and comfortable. We can't wait to welcome you back for another stay. If there's anything specific you loved about your experience, please feel free to share it with us. Best regards,

8/10 Good

Alicia

Stayed 2 nights in Dec 2023
Response from Sunny S - Operations Manager on Dec 27, 2023
Dear Alicia, Thank you so much for your feedback. We can't wait to welcome you back for another stay. If there's anything specific you loved about your experience, please feel free to share it with us.

10/10 Excellent

Lolene

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Adi on Dec 10, 2023
Hi Lolene,Thank you for your review.We hope you enjoyed your stay with us.

10/10 Excellent

Christopher, Puckapunyal

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay close to all areas
Stayed 3 nights in Nov 2023
Response from Adi on Dec 10, 2023
Hi Chris,Thank you for your review.We hope you enjoyed your stay with us.

8/10 Good

Malathi Rao

Traveled with family
Liked: Cleanliness, amenities
The property was neat and spacious. Not conjusted. What i did not like is the car parking. Tourist hire cars and we had to pay for the overnight charges and the car park was so narrow that parking was a bit challenging
Stayed 1 night in Nov 2023
Response from Adi on Dec 5, 2023
Dear Rao,We very much appreciate your comments regarding your stay at the Mantra on Little Bourke Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Adi

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved our stay at Mantra on Little Bourke. Room was very quiet and dark, which allowed us to get a great nights rest. Close to eateries and shopping. Would definitely stay again
Stayed 2 nights in Nov 2023
Response from Adi on Dec 5, 2023
Dear Michelle,We very much appreciate your comments regarding your stay at the Mantra on Little Bourke Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Adi

2/10 Terrible

JILL

Liked: Property conditions & facilities
Stayed 1 night in Nov 2023
Response from Adi on Dec 5, 2023
Dear Jill,Thank you for the review.Regards,Adi

8/10 Good

Terry

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very happy with our stay. Thank you
Stayed 2 nights in Nov 2023
Response from Adi on Dec 5, 2023
Dear Terry,We very much appreciate your comments regarding your stay at the Mantra on Little Bourke Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Adi

8/10 Good

Emily

Traveled with family
Liked: Room comfort
Stayed 1 night in Nov 2023
Response from Sunny Singh - Operations Manager. on Nov 23, 2023
Dear Emily. Thank you for your feedback. We hope to welcome you back again soon. Kind Regards

10/10 Excellent

Tim

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great for a family stay. Great sized room. Convenient location. Would recommend
Stayed 3 nights in Oct 2023
Response from Adi on Nov 2, 2023
Dear Tim We very much appreciate your comments regarding your stay at the Mantra On Little Bourke. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 Excellent

Deidre

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Easy access
Stayed 3 nights in Oct 2023
Response from Adi on Nov 2, 2023
Dear Deidre, We very much appreciate your comments regarding your stay at the Mantra On Little Bourke. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 Excellent

Shehara

Liked: Cleanliness, amenities, property conditions & facilities
Perfect city getaway. Quiet enough to sleep well at night; close enough to lots of excellent dining options and shopping.
Stayed 2 nights in Oct 2023
Response from Adi on Nov 2, 2023
Dear Shehara, We very much appreciate your comments regarding your stay at the Mantra On Little Bourke. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 Excellent

Cheryl

Stayed 1 night in Oct 2023
Response from Adi on Nov 2, 2023
Dear Cheryl, We very much appreciate your comments regarding your stay at the Mantra On Little Bourke. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 Excellent

Joanne

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
I love The Mantra on Little Bourke Street, have stayed here many many times and have a fabulous experience every single time. I love how close it is to everything you need especially laneway eating, bars, pubs, coffee venues and Vic Markets. Love it so much.
Stayed 1 night in Sep 2023
Response from Adi on Sep 27, 2023
Dear Joanne,We very much appreciate your comments regarding your stay at the Mantra On Little Bourke.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Adi

10/10 Excellent

Joanne

Liked: Cleanliness, property conditions & facilities
Great location, extremely comfortable beds and breakfast in restaurant was great value
Stayed 1 night in Sep 2023
Response from Adi on Sep 27, 2023
Dear Joanne,We very much appreciate your comments regarding your stay at the Mantra On Little Bourke.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Adi

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort
Spacious hotel room
Spacious hotel room with basic cooking amenities. Close to everything, lots of restaurants nearby. Will stay again
Stayed 4 nights in Sep 2023
Response from Adi on Sep 20, 2023
Dear Guest, We very much appreciate your comments regarding your stay at the Mantra On Little Bourke. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

8/10 Good

Evangelos

Liked: Cleanliness, room comfort
Stayed 3 nights in Sep 2023
Response from Adi on Sep 20, 2023
Dear Evangelos,We very much appreciate your comments regarding your stay at the Mantra On Little Bourke. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 Excellent

Christine

Business traveler
Liked: Cleanliness, amenities
Sauna was a nice bonus
Stayed 2 nights in Aug 2023
Response from Adi on Sep 9, 2023
Dear Christine,We are glad that you enjoyed your stayed at Mantra On Little Bourke.We thank you kindly for your wonderful feedback.We hope to see you again in the future.Regards,

8/10 Good

Philip

Business traveler
Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2023
Response from Adi on Sep 9, 2023
Dear Philip,We are glad that you enjoyed your stayed at Mantra On Little Bourke.We thank you kindly for your wonderful feedback.We hope to see you again in the future.Regards,

10/10 Excellent

Chaicharn Charlie, Muang Bang Phli

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very convenient location on the periphery and well within walking distance to CBD. Quiet location and easily accessible. One minor inconvenience is that check-in was not possible before 1400 hrs - not clear if have to make arrangements for early arrival. Nonetheless, it provided an opportunity for short distance sight-seeing and lunch before check-in.
Stayed 3 nights in Aug 2023
Response from Adi on Sep 9, 2023
Dear Charlie,We are glad that you enjoyed your stayed at Mantra On Little Bourke.We thank you kindly for your wonderful feedback.We hope to see you again in the future.Regards,

8/10 Good

Bruce

Business traveler
Liked: Cleanliness, room comfort
Stayed 3 nights in Aug 2023
Response from Sunny S - Operations Manager on Aug 18, 2023
Dear Bruce. Thank you for sharing your feedback. We hope to welcome you back for another great experience. Best regards,

8/10 Good

Bruce

Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2023
Response from Sunny Singh - Operations Manager on Aug 14, 2023
Dear Bruce. Thank you for your positive feedback! We're thrilled you enjoyed your stay. We hope to welcome you back soon!

10/10 Excellent

Patrice

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay close to everything
Stayed 2 nights in Aug 2023
Response from Sunny Singh - Operations Manager on Aug 9, 2023
Dear Patrice,Thank you for your wonderful feedback! We're delighted to hear that you had a great stay with us and found our location to be convenient and close to everything you needed.We appreciate your kind words and hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Best regards,

10/10 Excellent

Marnee

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very spacious hotel room with excellent facilities. The staff were very friendly and welcoming.
Stayed 2 nights in Aug 2023
Response from Sunny Singh - Operations Manager on Aug 9, 2023
Dear Marnee, Thank you for your positive feedback! We're glad you enjoyed our spacious room, excellent facilities, and friendly staff. We look forward to welcoming you back soon.Best regards,

8/10 Good

Mack Fiona

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The WiFi wasn't very good. It was weak or kept getting disconnected. I loved everything else about our stay though!
Stayed 3 nights in Jul 2023
Response from Sunny Singh - Operations Manager on Aug 9, 2023
Dear Fiona,Thank you for your feedback. We're glad you enjoyed your stay overall, but we apologise for the WiFi issues. We'll work to improve this. Looking forward to welcoming you back.Best regards,

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Easy access to property, good size room. There was no instruction sheet in room which was frustrating when attempting to adjust temp on a/c. We were disappointed there was only limited meals & no restaurant. Manager of bar & meals was very helpful.
Stayed 3 nights in Jul 2023
Response from Adi on Sep 9, 2023
Dear Robert,We are glad that you enjoyed your stayed at Mantra On Little Bourke.We thank you kindly for your wonderful feedback.We hope to see you again in the future.Regards,

8/10 Good

Rick

Stayed 1 night in Jul 2023
Response from Adi on Sep 9, 2023
Dear Rick,We are glad that you enjoyed your stayed at Mantra On Little Bourke.We thank you kindly for your wonderful feedback.We hope to see you again in the future.Regards,

10/10 Excellent

Sharon

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jul 2023
Response from Adi on Sep 9, 2023
Dear Sharon,We are glad that you enjoyed your stayed at Mantra On Little Bourke.We thank you kindly for your wonderful feedback.We hope to see you again in the future.Regards,

8/10 Good

Lara

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Jul 2023
Response from Melissa on Jul 19, 2023
Thank you for sharing a review of your recent experience. Our team here at Mantra on Little Bourke is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.

10/10 Excellent

Wendy

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved it… and great coffee too.
Stayed 1 night in Jul 2023
Response from Melissa on Jul 16, 2023
Hi Wendy, Thank you for sharing a review of your recent experience. Our team here at Mantra on Little Bourke is committed to providing high-quality customer service, and also some good quality Melbourne Coffee! We’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.

8/10 Good

Caroline

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jul 2023
Response from Melissa on Jul 16, 2023
Thank you so much for your review! We have loved having you stay with us and we hope you can stay with us again in the future

10/10 Excellent

Timothy

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay and central to everything
Stayed 7 nights in Jun 2023
Response from Mel on Jul 10, 2023
Thanks Tim, We love our location too!

10/10 Excellent

Emma

Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean and great rooms
Stayed 3 nights in Jul 2023
Response from Melissa on Jul 16, 2023
Thank you so much for your wonderful review of Little Bourke Melbourne. We are delighted that you enjoyed your stay and the location was suitable for your trip to Melbourne. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 Excellent

Meixiang

Stayed 5 nights in Jun 2023

10/10 Excellent

David

Stayed 1 night in Jul 2023
Response from Mel on Jul 10, 2023
Hi David, Thank you so much for the fantastic review. The team will be very pleased with themselves.

10/10 Excellent

Mark

Very nice and clean room, very spacious. Location is very ideal, walking distance to shops and resto.
Stayed 2 nights in Jul 2023
Response from Melissa on Jul 5, 2023
Thanks Mark, We really enjoyed having you stay with us. Looking forward to welcoming you back next time you are in Melbourne

4/10 Poor

Hannah

Traveled with family
Disliked: Cleanliness, amenities
The property itself was lovely however the cleanliness and bathroom facilities were broken. We had to move rooms because the shower head fell off the wall whilst in the shower. Once moved, the room was adequate and the location was great.
Stayed 1 night in Jun 2023
Response from Melissa on Jul 4, 2023
Thank you for taking the time to leave a review of your recent stay at our property. We're sorry to hear that you were disappointed with the cleanliness and bathroom facilities in your original room. We take customer feedback very seriously and will be sure to address these issues with our housekeeping staff.We're glad to hear that you were satisfied with the room we moved you to and that you enjoyed the location of our property. We hope you will consider staying with us again in the future.

6/10 Okay

Emil

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The bed is very dusty. The receptionist during check in is not accomodating. There was a fire alarm evac during our first night of stay, which wakes me up while I’m asleep, unpleasant stay.
Stayed 2 nights in Jun 2023
Response from Melissa on Jul 5, 2023
Dear Emil, Thank you for taking the time to review your recent stay at Mantra on Little Bourke Melbourne. We appreciate your comments and understand your concerns regarding the dust levels in the room and the level of service provided during check-in. We always strive to provide guests with a pleasant experience and it's clear we did not meet your expectations in this case. At Mantra on Little Bourke Melbourne, we value guest feedback and are continuously looking for ways to improve our services. We will ensure that these issues are addressed with our team to ensure that all of our guests have a comfortable stay in the future. We regret that you had an unpleasant experience due to the fire alarm evacuation during your first night of stay. We apologize if this caused any disruption and inconvenience, however these alarms are in place for your safety and we are relieved that this situation was only a false alarm.Thank you again for bringing this experience to our attention. Your feedback is very important to us so please do let us know if there is anything else we can do for you in order to improve your experience with us.

2/10 Terrible

Giles

Stayed 1 night in Jun 2023
Response from Melissa on Jul 16, 2023
I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. If you can please reach out to us so we can understand more about what impacted your stay.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in May 2023
Response from Mel on May 22, 2023
Thank you! It was great to have you here.

10/10 Excellent

Anthony

Traveled with family
Liked: Amenities, property conditions & facilities
Service was excellent from reception staff to housekeeping. Well done.
Stayed 2 nights in May 2023
Response from Mel on May 22, 2023
YAY! Thank you so much for this feedback. Our team will be happy to know you enjoyed your stay.

8/10 Good

Hayes

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2023
Response from Mel on May 22, 2023
Thank you! It was great to have you here.